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  • Archived

Can't create new account

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign … (read more)

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign up" buttons I get redirected to the login page where I enter what I want as the new account info and receive a "Primary email account required for sign in" The email I'm trying to use for my new account is NOT registered with Firefox and I am using a freshly installed version of the browser on a new PC so no extensions are interfering.

Asked by Gabriel 10 months ago

Last reply by cor-el 10 months ago

Offensive search results

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several… (read more)

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several offensive porn sites listed. The first time that's ever happened. Why has it happened this time? Can I prevent it happening again?

Asked by yooliver1951 2 months ago

Last reply by Terry 2 months ago

  • Archived

customizing my toolbar and lost access to my extension shortcut menu list button

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since try… (read more)

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since trying to get the button back or replace it, to access my extensions that way but I'm not finding any options to get the button back which I find ridiculous because the button is very helpful on the toolbar in utilizing your extensions. I'm kind of a newbie so I'm looking for help in how to get the button back on my toolbar so I can utilize my extensions that way, please. Thanks.

Asked by Yours Truly 7 months ago

Last reply by Yours Truly 5 months ago

  • Solved

crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 5 months ago

Answered by ginnynewton 5 months ago

  • Archived

Do not open the application

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox. Error phrase : (V The applicatio… (read more)

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox.

Error phrase :

(V The application was unable to start correctly (Oxc0000022). Click OK to close the application.)

Asked by fethi.0032 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Shift key opens developer menu

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page,… (read more)

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page, the crappy thing is this is occuring on my laptop so my keyboard is part of the computer lol

Asked by skateboardface23 9 months ago

Last reply by cor-el 9 months ago

  • Archived

session manager won't load sessions from session buddy

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to r… (read more)

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to read. Followed by some googling I found that the problem lies with the fact that session buddy files don't have several tags in current tabs in the json file so importing fails. Like mentioned here https://github.com/sienori/Tab-Session-Manager/issues/408#:~:text=Close%20Chrome%20and%20Open%20Firefox,%2C%20and%20click%20%22Open%22. I am a noob and I don't see how that could be fixed, any help, plz?

Asked by blackjack970707 8 months ago

Last reply by blackjack970707 8 months ago

  • Archived

can't log in

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I pu… (read more)

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

Asked by morpheusthelastone 11 months ago

Last reply by Dropa 11 months ago

Slow speed using latest Firefox version on PC

Hello everyone, I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very s… (read more)

Hello everyone,

I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very slow to load all pages for the past 2 days, despite no real change in routine.

My internet connection is fine however, and other browsers such as Chrome run very fast on my PC. I have my Firefox updated to the latest version, I haven't installed any new add-ons in a long time. Just gave my current ones a look and all seem fine. Can also run Firefox fine on phone, so the speed issue is strictly for Firefox on PC. I've restarted my laptop, router, run troubleshooting, and nothing is showing up.

Should I wait this out and see if it clears up on it's own? If so, for how long? And if not, what should I do to fix this? Please let me know if you have any new suggestions, thank you.

Asked by Bobby 3 months ago

Last reply by willjoe24421 3 months ago

browser search window never pops up,only chrome at bottom

Once I pull up firefox, I NEVER get a search window to start my search. The only 1 that shows at the bottom is chrome? I do get the jump back in, but nothing to start a… (read more)

Once I pull up firefox, I NEVER get a search window to start my search. The only 1 that shows at the bottom is chrome? I do get the jump back in, but nothing to start a new one.

Asked by colvertd 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Firefox reboots my android phone

I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes bla… (read more)

I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes black & white blocks on screen and then makes my phone reboot. I have a Samsung galaxy S4 with android 9.0 (pie) installed. Is there anything I can do to make it work?

Asked by Jon Germany 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

unable to copy text in youtube comments

I used to be able to copy text in a youtube comment by long tapping on the comment and then dragging the handles to select the text. This method of selecting text no lon… (read more)

I used to be able to copy text in a youtube comment by long tapping on the comment and then dragging the handles to select the text.

This method of selecting text no longer works with Firefox for Android. It still works with other browsers such as Opera, Duckgo and Adblock Plus for Android.

Asked by Franco 1 year ago

Last reply by jonzn4SUSE 1 year ago

Не работает браузер в Windows10

Здравствуйте! Начиная с Нового года перестал открываться Mozilla Firefox на компьютере на Windows 10.Я несколько раз переустанавливал браузер, но он по-прежнему не открыв… (read more)

Здравствуйте! Начиная с Нового года перестал открываться Mozilla Firefox на компьютере на Windows 10.Я несколько раз переустанавливал браузер, но он по-прежнему не открывается даже через запуск от имени администратора! Скажите, в чем может быть проблема и помогите в решении!