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WHY do ALL "printscreens" come out black (until after new power-cycle) immediately after using ANY "private browser"?

Find the "switch" that gets "activated" (when using ANY private browser window) that prevents us from using "printscreen" AND...ALL other "printsreen apps" as well (such … (read more)

Find the "switch" that gets "activated" (when using ANY private browser window) that prevents us from using "printscreen" AND...ALL other "printsreen apps" as well (such as "windows snipping tool"). After using ANY private browser, Printscreen just shows an all black screen! Once you've used a private browser window (on a Win 7 desktop)...you no longer have any printscreen ability until after you power-cycle...when it's too late!! Printscreen ALWAYS shows an all black screen!

Try it for yourself on YOUR desktop...regardless of your system!


AARRGGHH!! >:-(

Asked by danemer 15 hours ago

  • Solved

It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (read more)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

Asked by taxistar 22 hours ago

Answered by cor-el 16 hours ago

Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.op… (read more)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 1 week ago

Last reply by FireFoxFan1 1 day ago

web site support

I realize this may not be a browser issue. But, I'm pulling my hair out trying to find a solution to my problem and I'm hoping someone at Firefox may have a solution or s… (read more)

I realize this may not be a browser issue. But, I'm pulling my hair out trying to find a solution to my problem and I'm hoping someone at Firefox may have a solution or suggestion. My problem is, how in the world do I get help or support with my Yahoo email account. Yes, the site has help and support links, but you have to pay to use the. Frankly, rather bazaar you have to pay for support when you're the client. So, does anyone at Firefox have a solution or suggestion to access help/support to Yahoo emails accounts or Yahoo without paying for the support? Thank you.

Asked by sciencemagic 3 days ago

Last reply by Dropa 2 days ago

browser Address

Dear Sir. In the search section of Firefox for a topic in Firefox right at the home page... when I type a topic to search.... it transfers my typed information to the ve… (read more)

Dear Sir.

In the search section of Firefox for a topic in Firefox right at the home page... when I type a topic to search.... it transfers my typed information to the very top of the page leaving the middle title box for search blank. I can't see what I'm typing in properly because of this...........

In Microsoft Edge this type in search works perfectly...You type it in the big search box and it then searches perfectly...and you can see better what your typing in......

In Firefox it's showing a search box to type in your information but converts it to this tiny box on top of the page.....it's terrible to use compared to Edge....

Can this be modified to work like the search page in Microsoft Edge with a Firefox update?

Thanks for your help....Leonard C.

Asked by Leonard C. 3 days ago

Last reply by Terry 3 days ago

reCAPTCHA block website access

I am running Firefox 100.0. When I go to certain websites reCAPTCHA is preventing me from accessing the site. Error message: Please upgrade to a supported browser to get… (read more)

I am running Firefox 100.0. When I go to certain websites reCAPTCHA is preventing me from accessing the site. Error message: Please upgrade to a supported browser to get a reCAPTCHA challenge.

I enabled Pop-ups for those sites to no avail. Zoom.us and sedar.com are 2 websites causing problem but only on one computer.

I uninstalled and reinstalled Firefox, but no difference. I disabled Norton 360 and made no difference. No problem if I switch browser.

Asked by miclaf 5 days ago

Last reply by FredMcD 4 days ago

Access denied to common sites like Lowes and Autozone

Why do I keep getting Access Denied error messages when I try to open common sites like Lowes or Autozone? These sites have always worked with no problem for many years … (read more)

Why do I keep getting Access Denied error messages when I try to open common sites like Lowes or Autozone? These sites have always worked with no problem for many years but now do not open. I have tried deleting all my history but they still don't work. Ready o quit FireFox.

Asked by jrblair54 4 days ago

Last reply by FredMcD 4 days ago

Saved invalid saved email adress

How do I change my "saved" email Address in your browser? It currently has my very old email address: [edited email from public] @cox.net. Many websites display that ol… (read more)

How do I change my "saved" email Address in your browser? It currently has my very old email address: [edited email from public] @cox.net. Many websites display that old setting associated with my info/reply. In my canned responses, I can change/update my name, phone #, etc....but cannot repeat cannot change the email address. The block displays: [edited email from public] @cox.net. I have went to settings, privacy & security, etc in your application to search how I can update this Old Email Address. Your application always sends email to my correct address: [edited email from public] @gmail.com but when I reply to the site/request my response/page displays the old incorrect email. Please Please advise how I can correct this severe problem. It prevents me from donating to viable causes/programs because my reply lists my incorrect email address.....BTW I will be most most happy to donate to you guys if we can get this error corrected. Thank You in advance for our help. Wayne Bostic, [removed phone# from public], [removed email from public]

Asked by waynebostic 4 days ago

Last reply by FredMcD 4 days ago

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 1 month ago

Last reply by jscher2000 - Support Volunteer 4 days ago

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (read more)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 6 days ago

Last reply by thegearworks 5 days ago

Clean install of Firefox v91.8.0

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more. How can I do a clean… (read more)

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

Asked by rlm98253 4 weeks ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Firefox hangs up on win7

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: turned… (read more)

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Asked by alikeremozfidan 1 week ago

Last reply by alikeremozfidan 6 days ago