Showing questions tagged: Show all questions
  • Solved

Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (read more)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Asked by nekosd43 2 months ago

Answered by cor-el 2 months ago

  • Solved

Centriq Login Page Not Loading

I'm on an iMac running mac OS Catalina (version 10.15.5). Using Firefox (78.0.2) the Centriq login page (https://app.mycentriq.com/) has stopped loading recently. Firef… (read more)

I'm on an iMac running mac OS Catalina (version 10.15.5). Using Firefox (78.0.2) the Centriq login page (https://app.mycentriq.com/) has stopped loading recently. Firefox has been updated since I last logged in successfully. The login page does properly load using Safari web browser. So, I believe something has changed with the recent Firefox update that is preventing the Centriq login page to load. The one thing I have tried, but did not work, is to turn off Enhanced Tracking Protection for the login page. All help is appreciated. Thank you.

Asked by flvillager 2 days ago

Answered by flvillager 2 days ago

  • Solved

embedded content wont load on third party website

There is a site I visit which embeds stock charts from tradingview.com I can view any chart directly at tradingview.com but I can't view them when they are embedded at th… (read more)

There is a site I visit which embeds stock charts from tradingview.com

I can view any chart directly at tradingview.com but I can't view them when they are embedded at this site: https://www.edumomo.com/blog/2020/07/09/stock-market-watchlist-for-09-july-2020/

I've tried in private browsing since that eliminates any possible conflict with extensions but it doesnt work either.

I've updated firefox and it doesnt make a difference.

I don't know what else to do, I'd rather not have to switch browsers.

Asked by robbieb+robsync 2 days ago

Answered by gild 2 days ago

  • Solved

FF won't open some major websites, so I'm switching to Chrome

I can't get at my account, or even the site itself, in eBay. I fill in my details (name and PW), press next, and I get a "captcha loading" note at the top of the page (se… (read more)

I can't get at my account, or even the site itself, in eBay. I fill in my details (name and PW), press next, and I get a "captcha loading" note at the top of the page (see attached), and that's the end of it. That screen will stay up for weeks if I let it. No captcha, no destination website ever appears. Nor can I get to my bank website. I was willing to simply use a different browser for that, and stick to FF, but why bother? I'm tired of fighting with Firefox.

Asked by Birck 3 days ago

Answered by Scribe 2 days ago

  • Solved

Firefox 78.0.1 hangs trying to access websites but other browsers can

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on.… (read more)

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

Asked by charles.goodrich 1 week ago

Answered by charles.goodrich 1 week ago

  • Solved

Roblox webpage only partially loads

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. … (read more)

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. The purchase page loaded the upper elements but the parts of the page where you put in the credit card info would not load in firefox. That part of the page showed only the background colour. So we had to switch to opera or edge in order to purchase the robux. This happened in firefox on both a mac os mojave and separtely on a windows 10 machine as well. Many thanks, Phil

Asked by philsawa 5 days ago

Answered by cor-el 5 days ago

  • Solved

Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (read more)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Asked by djmb 4 months ago

Answered by ramos5391 2 months ago

  • Solved

after win 10 update Firefox cannot access any websites

Hi, Win 10 Latest update. FF 78.0.1 64 bit After Win 10 update, Firefox cannot access any web sites. -- from command line window I can ping many different websites and s… (read more)

Hi,

Win 10 Latest update. FF 78.0.1 64 bit

After Win 10 update, Firefox cannot access any web sites. -- from command line window I can ping many different websites and servers, including yahoo.com -- I did FF Refresh -- ensured Windows Firewall allows Firefox -- ensured that Firefox is default browser -- uninstalled FF -- got fresh install pgm from another computer via a memory stick. -- rebooted Win 10 -- installed fresh FF pgm

So far nothing has worked.

When I attempt to connect to any website I get Error "the connection has timed out"

Thank you.

Please note, the machine I am posting this on is not the problem machine.

Asked by rp108 4 days ago

Answered by ARMAN KHAN 4 days ago

  • Solved

Please rework the last update 78

I have a 29 monitor and I cannot work with the new view. When I try to zoom out, only the text gets smaller, and the picture keep their sizes and that is not good. The o… (read more)

I have a 29 monitor and I cannot work with the new view. When I try to zoom out, only the text gets smaller, and the picture keep their sizes and that is not good. The only thing to get more infos at once is to reduce to one sixth of the size of the screen!

For example: The google page doesn't show the row for the settings under the text box. Facebook has a look like in my smartphone, the pics are so huge, they are over the whole screen. So mostly I have only one or two threads at once on the screen. I like when I have a few more at once on it.

Asked by macsima 1 week ago

Answered by macsima 5 days ago

  • Solved

Working on Opera but not on Firefox or Chrome

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. An… (read more)

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. Anyone got any suggestions please?

Asked by PsYAuM 4 days ago

Answered by ARMAN KHAN 4 days ago

  • Solved

browsing

Firefox is my default browser. However, when a tab shows a particular site, and I click on a link in that site, the link opens in Chrome. How do I stop Chrome from open… (read more)

Firefox is my default browser. However, when a tab shows a particular site, and I click on a link in that site, the link opens in Chrome. How do I stop Chrome from opening? This is happening with hp.com

Asked by Mary 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Unable to use Shopify Checkout with Firefox

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. … (read more)

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. It is difficult to describe what is going on. Here's what it looks like:https://i.imgur.com/mTJfDeD.mp4. I don't know how else to illustrate the issue. This has been going on for the past several versions of Firefox. I'm currently using 79.0b3 (64-bit) on a Mac.

Asked by Miles Teg 6 days ago

Answered by FredMcD 6 days ago

  • Solved

All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (read more)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Asked by vpp.nagaraju1234 1 week ago

Answered by vpp.nagaraju1234 6 days ago

  • Solved

browser says unsupported?

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm run… (read more)

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

Asked by caperantagonist 1 week ago

Answered by FredMcD 6 days ago

  • Solved
  • Archived

PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (read more)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Asked by lupagamidho 6 months ago

Answered by lupagamidho 6 months ago

  • Solved

Cannot connect to one specific website (weather.com)

As of about a week ago I have been unable to connect to https://weather.com using Firefox 78.0.1 64bit on Windows 10 Pro. As far as I have found in my regular browsing t… (read more)

As of about a week ago I have been unable to connect to https://weather.com using Firefox 78.0.1 64bit on Windows 10 Pro. As far as I have found in my regular browsing this is the only website with this problem; other websites open properly. The problem with https://weather.com occurs no matter how I try to connect - selecting a bookmark that worked in the past or typing directly in the address bar. If I am using an empty blank window what I see is a window that remains blank. The name that I typed in shows in the address bar but there is no padlock icon and no trackers shield. I am attaching a screen shot.

If I open Firefox in a private window I AM able to connect to https://weather.com as I could before in the ordinary window. I am also able to connect to https://weather.com using other browsers.

Any suggestions as to what has happened and how to fix it would be greatly appreciated!

Asked by richard.smith1 1 week ago

Answered by FredMcD 1 week ago

  • Solved

The site is not loading

Good afternoon. The site is not loading https://www.healthline.com/nutrition/hot-dog-calories?slot_pos=article_1&utm_source=Sailthru%20Email&utm_medium=Email&am… (read more)

Good afternoon. The site is not loading https://www.healthline.com/nutrition/hot-dog-calories?slot_pos=article_1&utm_source=Sailthru%20Email&utm_medium=Email&utm_campaign=authoritynutrition&utm_content=2020-07-03&apid=25358168. Throws error 502 Bad Gateway. The site used to load normally. What is the problem.

Asked by savenko.67 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Can't remove sites from the drop-down address bar after latest update.

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of th… (read more)

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of them are sites I don't use anymore, but I can't remove them; I highlight them and hit Shift-Delete, but they won't go away! I don't know what the new update did, but I want this fixed.

Asked by RD 1 week ago

Answered by jscher2000 1 week ago