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deletion of my firefox account with the username d2onovangregg@yahoo.com is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have acc… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 7 hours ago

Syncing problems

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation: My Mac has my up-to-date bookmarks My iPhone has old bookmark… (read more)

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation:

My Mac has my up-to-date bookmarks My iPhone has old bookmarks which I need updating to mirror Mac. Both devices are signed into my Firefox account

However, when I try to sync it leads to my Mac updating with old iPhone bookmarks.

Can anyone help please? How can I ensure my Mac is the default device?

Asked by craig-thomas4 9 hours ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 1 day ago

Last reply by FredMcD 18 hours ago

Sync problem between Firefox iOS and Firefox Windows desktop

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to t… (read more)

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to the same account, but they do not sync. I tried to force it, still nothing. The desktop does not show up in the connected devices, but when I try to pair I keep getting the message that I have used the system QR scanner and not the in-app scanner. But I used the in-app scanner next to the URL line.

Any suggestions about how to sync my iOS Firefox to my Windows desktop?

Jeff

Asked by jeffdekleijn 1 day ago

Email address of Firefox Sync Account does no longer exist

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account year… (read more)

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Asked by karl.schwerdt 3 days ago

Last reply by karl.schwerdt 2 days ago

Password falsely flagged as incorrect

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer … (read more)

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer I'm able to change my password, but whenever I change it the system flags the "previous" password as incorrect, and none of the ones I change it to register as correct on the second computer. I really don't want to reset my whole Firefox account to be able to log into another computer, please help?

Asked by COSMOGONE 3 days ago

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (read more)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 4 days ago

I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary em… (read more)

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.

I am having this same problem! https://support.mozilla.org/en-US/questions/1271595

Looks like Firefox accounts have a bug, you guys must not be properly removing secondary emails from you database. Please take a look, extremely frustrating!

Asked by ghufran1 5 days ago

Last reply by cor-el 4 days ago

  • Solved

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 6 days ago

Answered by cor-el 5 days ago

I cannot log onto accounts.firefox.com

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried t… (read more)

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored.

Asked by Noah Pederson 6 days ago

Last reply by Noah Pederson 6 days ago

bookmarks sync

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating syste… (read more)

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating system latest version, I have been using this function for many years but I have not encountered this problem !

Asked by oliver_magnum44 2 weeks ago

Last reply by oliver_magnum44 1 week ago

Two users need access to same passwords

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just t… (read more)

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just to login to Firebox using my account on both machines?

Is there any way two separate accounts can share passwords?

Both using mine will work but just means we won't be able to have unique bookmarks as all will be shared.

Thanks

Asked by SUFTUM 1 week ago

Last reply by FredMcD 1 week ago

Having trouble removing all synced Firefox data to start fresh

I've been trying to start a fresh installation of Firefox on my desktop PC....both to start over, and also as part of troubleshooting a bug, and I'm having trouble figuri… (read more)

I've been trying to start a fresh installation of Firefox on my desktop PC....both to start over, and also as part of troubleshooting a bug, and I'm having trouble figuring out how to stop all my synced Firefox Sync data in Accounts from downloading and overwriting my fresh installation's default settings/bookmarks/add-ons/plug-ins/etc. What happens I go through an entire routine to first uninstall my current installation of Firefox, then delete every trace of my old profile data that I can find, then reinstall Firefox, set it up as desired, and log into Firefox Accounts to sync my new configuration. What happens instead is my old synced config downloads to my local Firefox and overwrites all my settings. I don't want to delete my Firefox Accounts account, I just want to make my new profile overwrite the synced one after I'm done setting it up.

Things I've tried: -Signing out of my Firefox account on my old installation and selecting the option to delete my old synced data. -As many different combinations of refreshing Firefox+clearing all of my browsing history data+signing out of Accounts & deleting my synced data......as I can think of, prior to uninstalling, and again after re-installing Firefox. -Logging into Firefox Accounts on my phone to confirm the deletion of my synced PC config


The last two options I can think of are to make sure *all* of my saved data in Accounts - across all of my devices and not just my PC - are deleted, and to try using the Profile Manage to create a new profile and upload that to Accounts........but I wanted to get someone else's input, as I've already burned several hours trying to figure this out.

Asked by AndysSeveredHead 1 week ago

Last reply by AndysSeveredHead 1 week ago