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The printer control page on my local network is blocked because of certificate error.

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's li… (read more)

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's literally RIGHT NEXT TO MY COMPUTER! No path to the public internet is involved! How can I make this an exception (i.e. a "trusted site") to the certificate error blocking routine? I don't want to drop certificate checking for OUTSIDE web pages, just the one that controls my printer (the same IP address is accessible for printing and scanning, but not for editing my printer's options).

The frame for the printer's home page displays but with no data, and no data is displayed when anything is clicked. I've tried to add a screen shot but it doesn't upload.

Asked by jallan32 1 day ago

Answered by Wesley Branton 1 day ago

  • Solved

Amazon Assistant snoops and popsup on screen

When I shop online on various sites, (Lowe's, Home Depot, Walmart, etc.) Amazon Assistant slides over the content suggesting a purchase on Amazon. How do I (1) stop Amaz… (read more)

When I shop online on various sites, (Lowe's, Home Depot, Walmart, etc.) Amazon Assistant slides over the content suggesting a purchase on Amazon. How do I (1) stop Amazon from getting my search results and (2) halt the popups on my screen?

Asked by George of F.O. 1 day ago

Answered by philipp 1 day ago

  • Solved

automatic logout of google and microsoft

Somewhere, I clicked a box and I deeply regret it. Every since then every time I turn the computer off or it goes to sleep I have to login to Google and Microsoft apps. L… (read more)

Somewhere, I clicked a box and I deeply regret it. Every since then every time I turn the computer off or it goes to sleep I have to login to Google and Microsoft apps. Logging in to the computer is fine, but any time I use google search I have to log into my google account. All day long I'm logging into my google account. the same with online microsoft apps; onedrive, word, onenote, etc. I used to have to log in to these things only after turning the computer off. Now it's a constant state of affairs. Help.

Asked by bill1758 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Cannot remove Adblock Plus extension

Hi, I cannot find the way to remove the Adblock Plus extension for the life of me. It says "Can't be removed". I re-started in Safe-Mode, and it still cannot be removed.… (read more)

Hi,

I cannot find the way to remove the Adblock Plus extension for the life of me. It says "Can't be removed". I re-started in Safe-Mode, and it still cannot be removed. I did Firefox's "fresh re-install" thing, which is supposed to remove all extensions, and it's still there. Should I report the extension? Help.

Thanks

Asked by iluataj 2 weeks ago

Answered by iluataj 2 weeks ago

  • Solved

Why others can use my account to login the browser?

The old PC which I used and uninstalled. (I also disconnected this PC at the account manager.)But others use this and install the firefox again. They didnot need to login… (read more)

The old PC which I used and uninstalled. (I also disconnected this PC at the account manager.)But others use this and install the firefox again. They didnot need to login my account. When the firefox install and login automatically. Everything of my password and bookmark have been share as well.

Asked by alex_nil 4 days ago

Answered by FredMcD 4 days ago

  • Solved

Forgot My firefox account password

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated… (read more)

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated email also the account is logged in on my laptop. But when resetting the password, I got a warning that I might lose some of my saved password and bookmarks, which I really don't want. Is there still anyway for me save my account without loosing any of my contents ?

Asked by Ahsan 2 months ago

Answered by cor-el 1 month ago

  • Solved

windows security requiring password to use fireflx credit card autofill

I am continually getting his Windows Security sign in box when I try to use my stored credit card info from Firefox: Firefox is trying to to use stored credit card inform… (read more)

I am continually getting his Windows Security sign in box when I try to use my stored credit card info from Firefox: Firefox is trying to to use stored credit card information. Complete access to this windows account below.

I tried creating a Firefox master password, but that did not help. How do I get rid of this? It makes having store credit cards almost useless as I have to enter my windows sign on and password everytime I want to use a credit card.

Asked by Carol Parry Fox 6 days ago

Answered by cor-el 6 days ago

  • Solved

Firefox accessing AARP UHC Medicare site

This is mostly a heads-up, in case others run into this problem. For months I have been unable to log into my healthcare site (https://www.medicare.uhc.com/ via https://w… (read more)

This is mostly a heads-up, in case others run into this problem.

For months I have been unable to log into my healthcare site (https://www.medicare.uhc.com/ via https://www.healthsafe-id.com/) on Firefox (latest PC version). I contacted UHC about the problem. All they did was recommend using a different browser. They passed the problem to level two, who I never heard from.

After many different attempts to localize the problem, I discovered the problem was with the Privacy Possum add-on. I am opening this so that others might find it if they run into the problem. I have removed that add-on, and have provided feedback to Firefox that it does not seem to be adequately supported at this time. I think they should remove it from availability, if they can.

Asked by gator.thornton 6 days ago

Answered by gator.thornton 6 days ago

  • Solved

Why are settings for routinely deleting cookies in two different areas of settings?

In Firefox>Privacy and Security, there are two very similar looking settings regarding routine cookie destruction: Cookies and Site Data>check Delete cookies and si… (read more)

In Firefox>Privacy and Security, there are two very similar looking settings regarding routine cookie destruction:

Cookies and Site Data>check Delete cookies and site data when Firefox is closed. Manage Permissions [A site list with Block, Allow, Allow for Session]

History>Firefox will Use custom settings for History>Clear history when Firefox closes. Settings: check Cookies

My current understanding is that Cookies and Site Data potentially provides exclusions from the cookie carnage, whereas the History setting per above would delete all cookies. Is this correct as far as it goes? What I keep wondering is why the topic of cookie destruction when closing cannot be handled in one area of the Settings layout, instead of in two different areas.

Asked by Quenchoo 6 days ago

Answered by cor-el 6 days ago

  • Solved

Search history showing in address bar even though it is turned off

When I start typing in the beginning of something I searched in the past, the address bar shows past searches (as seen in the picture), even though I turned off Browsing … (read more)

When I start typing in the beginning of something I searched in the past, the address bar shows past searches (as seen in the picture), even though I turned off Browsing History under the Privacy and Security tab under Options. Does anyone know how to stop this?

Asked by Red_Apple115 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Pop-ups: Firefox keeps forgetting allowed websites

For quite some time now I have to notice that Firefox keeps forgetting the addresses of websites that I have allowed to open pop-ups. I used such a pop-up site just yest… (read more)

For quite some time now I have to notice that Firefox keeps forgetting the addresses of websites that I have allowed to open pop-ups. I used such a pop-up site just yesterday, the computer has in hibernation over night - and now Firefox blocked opening such a pop-up again, the list of allowed sites is empty.

Asked by berndleutenecker 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Recent update forced top sites in address bar?

I did search the site, but I didn't see a setting that can get rid of the suggestions in the address bar. The library and history clearing methods did nothing. Any help… (read more)

I did search the site, but I didn't see a setting that can get rid of the suggestions in the address bar. The library and history clearing methods did nothing. Any help would be appreciated. Thanks.

Asked by Brasky 1 week ago

Answered by Brasky 1 week ago

  • Solved

Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (read more)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

Asked by GuyManSir657438 5 months ago

Answered by cor-el 5 months ago

  • Solved

Screen sharing for Glance Technologies (aka Perk Labs) is blocked by some Firefox Privacy settings?

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to wor… (read more)

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to work today with the rep on the phone, even though I unchecked the button in my Firefox Privacy settings for blocking popups. I am now wondering if some other Privacy settings in Firefox are known to create issues with Glance Technologies screen sharing. It would also be interesting to find out more generally about Firefox settings and screen sharing using other screen sharing technology firms.

Asked by Quenchoo 1 week ago

Answered by ARMAN KHAN 1 week ago

  • Solved

Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (read more)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Asked by Tommy 1 month ago

Answered by McCoy 1 month ago

  • Solved

MFA on Mobile number

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not… (read more)

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not that efficient. how can I do that?

Thanks, Gaurav

Asked by gaurav.sharma1274 1 week ago

Answered by Wesley Branton 1 week ago