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Download .mov file

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC … (read more)

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC modifies the files from .mov to .mp4 when saving the files on the PC from a cloud file storage website. Other browsers such as Google Chrome and Microsoft Edge handle the file download without changing the file extension from .mov to .mp4. How to I alter the settings within FireFox to maintain the original .mov file extension?

Asked by brionlap 11 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Cannot instal FF with previous profile and bookmarks

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re … (read more)

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

Asked by itredler 1 day ago

Last reply by cor-el 13 hours ago

opening pdf files

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I… (read more)

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I will stop using firefox if this cannot be fixed. it drive me nuts

Asked by lennymr2 4 months ago

Last reply by Adrian 2 days ago

Browsing to get to e-mail photo downloads

I was able to get to the site 2 times before , but am not finding it on this try. I am downloading my i-phone photos via the browser to my MAC and then deleting them from… (read more)

I was able to get to the site 2 times before , but am not finding it on this try. I am downloading my i-phone photos via the browser to my MAC and then deleting them from my i-phone.

Asked by donaldawarner6 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

New Firefox deleted everything

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty spa… (read more)

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty space for it, and they show when I click on Bookmarks, but not on the actual browser window. The same thing happened with my Add-on extensions, all disappeared, and they're not even showing in my library. When I tried to download them again online, every single one gave me a red error message "An unexpected error occurred during installation." Please advise what's going on and/or how I can fix this to get my normal browser back. Thanks

Asked by fredrick.weiss 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox suppot for Ubuntu touch phone

Hello everyone, Does someone know how to install Firefox on Ubuntu Touch phone? I did install "Ubuntu touch" on my smartphone few weeks ago. But without my favorite Firef… (read more)

Hello everyone, Does someone know how to install Firefox on Ubuntu Touch phone?

I did install "Ubuntu touch" on my smartphone few weeks ago.

But without my favorite Firefox Navigator, this is useless for me !

Even a older version of Firefox will be fine. All i need for now, is a Sync of my configuration (bookmarks and Passwords Manager). Firefox should have app in Openstore for Ubuntu touch phones as its opensource and promotes security.


Regards

Asked by mo.ameen 4 days ago

Last reply by Fuseteam 2 days ago

ERROR MESSAGE: The application “Firefox.app” can’t be opened

Hardware: iMac 5K, 27-inch, 2017 macOS: Ventura 13.2 Firefox: 109.0.dmg File Type: Disk Image For an unknown reason my Firefox browser locked up in the middle of a sess… (read more)

Hardware: iMac 5K, 27-inch, 2017 macOS: Ventura 13.2 Firefox: 109.0.dmg File Type: Disk Image

For an unknown reason my Firefox browser locked up in the middle of a session. A full system re-start failed to fix the problem – all other software Apple Safari, Adobe Lightroom & Photoshop and Microsoft Office etc. continue to work as normal. Both Bitdefender and Malwarebytes full system scans have failed to identify any security issues.

To remove any possibility there was a macOS issue I successfully recovered the operating system from the mac in Recovery mode.

As the Firefox app would still not respond to the normal app opening process I removed the failed app from the mac “Applications” folder using the AppCleaner app and downloaded a new Firefox app file from the Mozilla Firefox site. I then dragged the downloaded file to the mac “Applications” folder and while holding the control key Ejected “Firefox” from the menu - the “Firefox” named disk icon on the mac screen and showing in the Finder “Locations” disappeared. Following this I successfully dragged Firefox from the “Applications” folder to the dock.

When the Firefox icon in the dock or in the Applications folder are selected the error message appears: The application “Firefox.app” can’t be opened. Repeated deletion of the Firefox app from the mac, restarting the mac, re-downloading the Mozilla Firefox app etc. etc. has resulted in the same failure. In the interim I am using Safari for the web but want to resume using Firefox asap due to Safari’s limitations.

Am I missing something in the Firefox installation procedure or there is an unrecognised security bug in the system? This is the first time I have had any issue arise with a Firefox installation process on either Windows or Apple systems.

Grateful for any advice.

Asked by Poppa 2 days ago

Last reply by Paul 2 days ago

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 5 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

How to transfer Firefox bookmarks and passwords to a new computer

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer? There are four computers involved in this shuffle. Two new, one being retire… (read more)

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer?

There are four computers involved in this shuffle. Two new, one being retired, and one being repurposed. The only thing we haven't been able to figure out, is how to migrate Firefox's information from one computer to another one.

And, we've been working on this since Christmas. Edge, Brave, and Chrome took minutes. Combined.

But, transferring the information on Firefox has been impossible. Yes, I've read the help topics. No, they were not helpful. Firefox will not accept either the backup or export files from the old Firefox across multiple computers.

Yes, I have Sync. And, no, that hasn't worked either.

So, what is the next step?

Asked by mikali157 4 days ago

Last reply by cor-el 4 days ago

Virus protecton

I am just starting to use Firefox. And I have been unsuccessfully trying to download and use Mac Internet Security X9. Can you help me or recommend another virus protecti… (read more)

I am just starting to use Firefox. And I have been unsuccessfully trying to download and use Mac Internet Security X9. Can you help me or recommend another virus protection? Sincerely, Joe McManus [email removed from public]

Asked by editshop@aol.com 5 days ago

Last reply by Dropa 5 days ago

downloading streaming services

firefox is downloading hulu in a timely manner. it will buffer for 5-9 minutes sometimes before i can use it and then all of the options are blank. i will try other pla… (read more)

firefox is downloading hulu in a timely manner. it will buffer for 5-9 minutes sometimes before i can use it and then all of the options are blank. i will try other platforms and hulu will download immediately. so, i am guessing it is a firefox issue.

Asked by melody.smithey 6 days ago

Last reply by Dropa 5 days ago

Continuous updates

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to ins… (read more)

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to install a new update. I have Firefox set up to download updates as soon as they are available.

The version I'm using is 104.0, which should be the latest one available for desktop, therefore I don't understand why the browser is trying to load again the update.

Asked by claudio.condini 5 months ago

Last reply by eli11 6 days ago

On latest update my firefox tabs show at the bottom of my browser

Hi all, On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fix… (read more)

Hi all,

On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fix. Thank you.

P.S. it working in firefox safe mode. The tabs show a the top of screen and you can add multiple tabs.

Richard M. Ambrosino

Asked by rambro40 1 month ago

Last reply by cor-el 1 week ago

My firefox version is old but saying it is up to date

hello, I am using ubuntu 14.04 and when I check through software centre it is saying my firefox is up to date. yet the version that I am using is 66.0. please help me to … (read more)

hello, I am using ubuntu 14.04 and when I check through software centre it is saying my firefox is up to date. yet the version that I am using is 66.0. please help me to go to the latest version

Asked by insomania 1 week ago

Last reply by cor-el 1 week ago

Sync forgot my saved passwords

Hi! Seems like the Synchronize forgot the passwords that I saved to it. Here is what happened: Before reinstalling Windows I created the Firefox account to save all pass… (read more)

Hi!

Seems like the Synchronize forgot the passwords that I saved to it.

Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs.

Is there a way to retrieve a version from a given date?

Asked by filecmarcin 1 week ago

Last reply by cor-el 1 week ago