Firefox Community Forum

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermittent as well. I have uninstalled Norton products and changed Network proxy settings many times. Nothing helps. I have created new profiles. I switch between profiles. I have hacked into my WiFi router. Nothing, nothing helps. Safari hangs up too. Firefox on my android phone continues to work properly when using my Wifi router -the same router my Mac Studio connects to the internet with. I can access my third party mail service via Firefox on my android phone. Both FireTV devices work. I am at my wit's end. At this point I have shifted all of my work over to Chrome.

I have cleared caches. I have gotten rid of all cookies. I have restarted Firefox and rebooted my computer countless times.

Mac OS Sequoia 15.5 Firefox 138.04

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
2. Numbered list item Login successful with another account not protected by 2FA

Note that:

1. Numbered list item cookie allowed;
2. Numbered list item using newest version;
3. Numbered list item protection set to standard;
4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.

Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

When I open any stream, it takes about 2.5 seconds from the start of the page loading to the appearance of the stream image and playback. For comparison, in version 137 it took about 1.0 seconds.

I tried to launch the browser (Firefox 138.0.1) in troubleshooting mode, and also created a new profile, but the problem remained.

I also downloaded portable versions: 137.0.1 - everything is fine. 138.0 and 140.0a1 - slow loading.

I also have Zen Browser installed (the latest version is based on 138.0.1) - everything is fine.

- Translated via Google Translate.

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather not have to create a new profile and add all my changes and add-ons all over again. It's a real PITA. Is there any 'trick' I can try to get the new enhancements?

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since I'd rather not cut off my fat fingers, is there a way to permanently shut off tab-groups?

Thank you kindly.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Hello,

My experience with Firefox has been great for more than 15 years. However recently there's been a trend of adding new functionality without asking the user whether they want it or not. Moreover, some things cannot be disabled even if I try hard enough.

It was an unpleasant surprise to discover that "This time, search with" panel was removed without my consent, and is now replaced by an extremely inconvenient button. I firmly believe that this is not how UX design is done, and whoever made that choice needs to reevaluate their decision.

How can I revert this change besides rolling back the browser version?

The setting "browser.urlbar.scotchBonnet.enableOverride" did not help, it reverts to *true* on every restart. I have not been able to find any other settings, and I believe that this is not something that a user should do their research on.

Is there a way to affect this change?

What does this mean? being updated by another instance

Is this why my FF is running godawful slow today?

Pages coming up in 20 to 60 seconds or more instead of in a second or two.

Hello. Today I updated Firefox to Version 138.0.3 64 bit and I have found that the Search Bookmarks in Bookmarks no longer works where as in Version 138.0.1 it did. I have done a Refresh and it still does not work. I was wondering if anyone else is experiencing this problem. Is this a bug or something new with the current update. Could someone tell me how to solve this a using the Search Bookmarks function was a big help. Thank you.

Respectfully, Don

Logs out of email (gmail) after restarting the browser. I reinstalled windows and downloaded a browser, connected my account, and now when I go to gmail.com and register my mail, everything is fine, it works, but when I exit the browser and go back to gmail.com, there is nothing.

I'm running v138.0.1, but the ability to group tabs that was supposedly introduced in v137 is completely absent from my browser. I can neither drag tabs onto another to create a group, nor create groups by right clicking on a tab. What's up with that?