Showing questions tagged: Show all questions

Installing programs on my new desktop

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix.… (read more)

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix. Could you please help?

Asked by steve.whitley 36 minutes ago

page not found error

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on i… (read more)

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

Asked by Delmond 1 day ago

Last reply by Delmond 5 hours ago

Warning when trying to open a window

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of… (read more)

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

Asked by FreeSGC 1 day ago

Cannot login to the VA myhealth website

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I chan… (read more)

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I changed back to Google and it worked fine. I don't know how to fix this or explain the problem anymore, but I really like FF but things like this makes me hesitant to continue to use it.

Asked by Paul's Dell Laptop 1 day ago

My website not opening in firefox but working fine in edge.

Hi there, My website is not opening in firefox, I tried https://support.mozilla.org/en-US/kb/difficulties-opening-or-using-website-firefox-100 this but still not working.… (read more)

Hi there, My website is not opening in firefox, I tried https://support.mozilla.org/en-US/kb/difficulties-opening-or-using-website-firefox-100 this but still not working. It is working fine in edge browser. Some of my users are on firefox and its a bad impression for the website if its not opening. It says "Error Time out".

Asked by contact.solpivot 1 day ago

Can't start

When i attempt to start firefox it doesn't open or will instantly close and then close the error. It does give me a crash report, starting in troubleshoot mode does not c… (read more)

When i attempt to start firefox it doesn't open or will instantly close and then close the error. It does give me a crash report, starting in troubleshoot mode does not change the outcome. I have reinstalled several times and don't know any other way to try to solve this.

Asked by calumator 1 day ago

firefox not working...

Widows 11...firefox not working... uninstalled and tried to re-install.. the install terminates prematurely with the message: The code execution cannot proceed because … (read more)

Widows 11...firefox not working... uninstalled and tried to re-install.. the install terminates prematurely with the message: The code execution cannot proceed because VCRUNTIME140_1.dll was not found......


Help!

Asked by jakejjk 1 day ago

Last reply by Mamoon 1 day ago

i want to reset my firefox settings

i want to reset my Firefox settings i have bookmarked my g mail account every time i open it it ask for login even when i have auto-fill of my id password is on it keeps … (read more)

i want to reset my Firefox settings i have bookmarked my g mail account every time i open it it ask for login even when i have auto-fill of my id password is on it keeps on asking for login id password also every time i click new link instead of opening it in a new tab a new fire fox app is opened

Asked by DEEP GADHIYA 2 days ago

Firefox tabs cause excessive session count.

When opening Firefox, the first few tabs work fine. But once i start to open too many, they begin to just time out until i restart my PC. I have looked on my router and i… (read more)

When opening Firefox, the first few tabs work fine. But once i start to open too many, they begin to just time out until i restart my PC. I have looked on my router and it is saying the session limit for my PC's IP is being exceeded. Hence, once ive opened a few tabs on Firefox, no browser or internet connection can work as the session limit has been reached. I have my session limit to 1500, Firefox should not be using 1500 sessions.

Any ideas?

Thanks

Asked by oliver45 2 days ago

Browser Language

Using Win 10, I Yahoo email (in French) almost daily. When I return to English work about 1/3 of my screen is still in French in random words. I tried shutting down and… (read more)

Using Win 10, I Yahoo email (in French) almost daily. When I return to English work about 1/3 of my screen is still in French in random words. I tried shutting down and rebooting, same thing. MS thinks the problem is with Firefox. Can you help? I speak French and English fluently but neither is my 1st language. In other words, I can still read the entire web page but it gets tiresome switching back and forth. Thankyou

Asked by aniawa 2 days ago

Last reply by James 2 days ago

Text overlapping on table content

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single tex… (read more)

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single text is overlapping. I've tried some suggestion on another topic to pick No Style on Page Style menu (View -> Page Style -> No Style) but it got more messed up and tried changing font size but still got no improvement. Helpp me pls~

Asked by Gwick 6 days ago

Last reply by cor-el 2 days ago

Syncing Firefox on 2 laptops

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other lap… (read more)

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other laptop?

Asked by davidob1996 2 days ago

Last reply by cor-el 2 days ago

Why does Firefox keep logging me out of the browser every time I exit?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories. I love Firefox and have used it for quite a long time. However, recentl… (read more)

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:


"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out. You may be in Private Browsing mode or told Firefox not to remember. Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings. Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."



I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Asked by Paul Sybrandy 4 months ago

Last reply by cor-el 2 days ago

Error message "You need to enable JavaScript to run this app." continues

Hi all I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correc… (read more)

Hi all

I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correction and it sometimes works, but now the error is spreading to involve other pages - a page worked yesterday doesn't work today.

Is it just me?

//Allan, Sweden

Asked by Allan Andersen 2 days ago

Last reply by Paul 2 days ago

cut + paste isn't working on windows 11

I can no longer cut + paste out of firefox (or into firefox) on windows 11. I have followed the instructions for firefox reset, and it has not helpde. I have run in safe … (read more)

I can no longer cut + paste out of firefox (or into firefox) on windows 11.

I have followed the instructions for firefox reset, and it has not helpde.

I have run in safe mode and it doesn't help.

version 104.0.2 of firefox, build id 20220902153754

user agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0

Asked by aphrael1 2 days ago

Last reply by cor-el 2 days ago