Firefox Community Forum

(Just to note: I've been building PC's for 18 years. I'm very familiar with the following) Situation: Before installing new hard drive, I did the following>>>Opened Firefox/Signed into Firefox account/Menu bar > selected Tools/Settings/Syncing: ON/Manage sync.../Manage what syncs on all your connected devices/(Passwords-Addresses-Payment methods not selected)/Save (repeated this twice)/(Now back to full browser view) Selected '3 hamburger stack' drop-down menu-upper right corner/clicked on my email address/Account/(clicked on) Sync now. Also, did this twice and confirmed "Syncing..." and blue spinning arrows. Wiped hard drive-installed fresh Windows. Installed FF; logged in and followed procedure to sync. At this point, nothing populated my new browser installation. Attempted two more times, by logging out/in. Same failed result. Is it possible the sync file is stored & may still be accessible from Firefox/Mozilla's cloud servers? With regard to hard drive backup, only personal data files were backed to cloud...no drive image. Windows 11 Pro version 25H2. Thanks for your time and Assistance. Bo

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have shut down the desk top. How can I go to reinstall Mozilla Firefox default settings or do you have another solution?

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez

В очередной раз пропали все мои вкладки! По непонятной причине, после очередного запуска браузера, все вкладки (около 50) не открылись - только 1 последняя! У меня в данном аккаунте был профиль КАТОК, он пропал и я не могу восстановить его и вкладки в нем. Если Вы мне не поможете я навсегда перестану пользоваться Вашим браузером, т.к. слишком часто пропадают все данные!

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

I have been using Google Chrome for years having set it up to open the same 8 Tabs and several bookmarks. What I liked about it was that no matter what PC I went to once I logged into Chrome I was given the same confiuration across several PCs including Linux which I am gradually moving to. However to date I just cannot get my other PC's whether Linux or Windows to do the same. What I want to know is that can I open Firefox on any other PC, login and and get the same configurantion automatically? .

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Hello,

The website I log in for internet banking (https://www.sparkasse-rhein-maas.de/de/home.html) is shown as written in brackets when opened in Edge, but as www.sparkasse-rhein-maas.de/de/home.html when I open it in firefor. And Firefox tells me it's not safe when I want to log in. BUT - as I've only just discovered when I copied and pasted it in here - when copied it shows as https://www.sparkasse-rhein-maas.de/de/home.html, so safe after all? How can that be? I hope there's a good explanation.

Thanks in advance Bettina

Moderator note: This question has been edited to correct the formatting.