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Hello, I accidentally deleted a folder named 'Claryce Family Photos' from my Google Drive about a month ago. I kindly request assistance in recovering these files, they are important, I would like to print them. Thank you.

Hello, I accidentally deleted a folder named 'Claryce Family Photos' from my Google Drive about a month ago (or less). i kindly request assistance in recovering these fil… (read more)

Hello, I accidentally deleted a folder named 'Claryce Family Photos' from my Google Drive about a month ago (or less). i kindly request assistance in recovering these files, they are important and I would like to print them. Thank you.

Asked by kinyanjui.cn 1 hour ago

firefox account

Hi in about 2 years i have firefox account! 2 days ago change my password! then login my profile and deleted my all data i dont know whats happend!!! help me please for r… (read more)

Hi in about 2 years i have firefox account! 2 days ago change my password! then login my profile and deleted my all data i dont know whats happend!!! help me please for recover my data! my data very importent and i needed! can you help me for recovery my data on this account? im sorry for my bad language!

my profile

email: [edited] @gmail.com password: [edited from community support forum]]

thank a lot for help

Asked by gilanak.adv 2 hours ago

Old Firefox Account

My husband bought a new computer and signed into Firefox with the wrong email but the right password. Needless to say his decades of info disappeared. I have the recovery… (read more)

My husband bought a new computer and signed into Firefox with the wrong email but the right password. Needless to say his decades of info disappeared. I have the recovery key from his old computer, am I guaranteed it will recover his old info? He is so sure it will fail he just wants to return the new machine and struggle with the crappy old one.

Asked by gemamber 6 hours ago

Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transferm but Firebox only exports this data in the bookmarks.htm… (read more)

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transferm but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

Mozilla Firefox

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How can export all of my bookmarks in Firefox?

Asked by timpsullivan 10 hours ago

Import bookmarks from another browser

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edg… (read more)

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edge browser. This problem is a deal breaker that may send me (under duress) back to MS Edge, and I really don't want that.

Asked by rhinobobb 14 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Zakładki

Dzień dobry. Jest możliwość przywrócenia zakładek, które przypadkowo nadpisałem podczas synchronizacji przeglądarki w dwóch urządzeniach. Nie robiłem kopi zapasowej. Nadp… (read more)

Dzień dobry. Jest możliwość przywrócenia zakładek, które przypadkowo nadpisałem podczas synchronizacji przeglądarki w dwóch urządzeniach. Nie robiłem kopi zapasowej. Nadpisały mi się zakładki nie ta jak miało być.

Asked by Marek Tanżyna 17 hours ago

Last reply by TyDraniu 17 hours ago

I cannot import my firefox bookmarks from my macbook pro 2021 to my macbook pro 2024

Hi, I cannot import my Firefox bookmarks from my macbook pro 2021 to my macbook pro 2024. When I select "import data", only Safari show up, not Firefox, which has been … (read more)

Hi, I cannot import my Firefox bookmarks from my macbook pro 2021 to my macbook pro 2024. When I select "import data", only Safari show up, not Firefox, which has been my default browser for many years. Please help me, thanks, cindi

Firefox retains html bookmark information

I'm in the process of exporting my FireFox bookmarks as html files. In this process I noticed that everytime I save (export bookmarks as html) as a file a location on my… (read more)

I'm in the process of exporting my FireFox bookmarks as html files.

In this process I noticed that everytime I save (export bookmarks as html) as a file a location on my disk, then open up that file to inspect/check - I notice that FireFox appends to the exported file rather than replace. Even though it asks if I want to replace the existing file during the save dialogue.

I'm using win 8.1

So, that's fine I though, 'let's' just delete that file and start over. Long story short, it does not work; I did the following.

Before closing FireFox I went into FireFox settings and click on all catagories of History - and cleared. I then closed FireFox then in Windows Explorer went to where the original file (exported html bookmarks), and deleted that file directly from windows.

I then opened up FireFox again and exported the my bookmarks as html to the same location again. Even though that destination no longer has a file from before - when I reopen the just now newly export html bookmark file - I see the contents are the same as before - (I has the appended/duplicated html bookmarks).

It's like instead of exporting the bookmarks I actually see in FireFox, it is referring to some saved information somewhere instead and saving that.

How can I export what bookmarks and folders I actually see in FireFox instead of some internal bookmarks/folders FireFox thinks I have - In other words - is there some file I can delete or setting to clear?

Thanks.

Asked by jaiy 1 day ago

Sync with my account is not working

Hi Now I've singed in my Firefox account on my Laptop after it was completely reset. After syncing data from my account there is nothing at all in history, bookmarks, et… (read more)

Hi

Now I've singed in my Firefox account on my Laptop after it was completely reset. After syncing data from my account there is nothing at all in history, bookmarks, etc. Could you please assist to recover my data?

Asked by firefox.dmba 1 day ago

Lost ALL my bookmarks after backing up

I had dozens and dozens of bookmarks saved, which I backed up a few days ago, and saved the .json file to my desktop. When I went to open them this morning, they were al… (read more)

I had dozens and dozens of bookmarks saved, which I backed up a few days ago, and saved the .json file to my desktop.

When I went to open them this morning, they were all gone. I imported the file to restore them, but none of my saved bookmarks returned. It seemed to import a state from 2024.

I have scoured these forums and tried everything that was sugggested, even tips from different forums.

Did this happen because I didn't have a Mozilla account (until now)?

Please please help. I don't have any profile data saved on my computer and I need my bookmarks back!

Asked by scott.allira 2 days ago

Don't have access to Old Firefox info - accidentally did refresh/reset on account?

My old macbook broke (logic board problem) and I am unable to recover any information off of it currently. I bought a new macbook and didn't know my password for firefox … (read more)

My old macbook broke (logic board problem) and I am unable to recover any information off of it currently. I bought a new macbook and didn't know my password for firefox so reset it without knowing it would remove all my saved information. I still have the saved bookmarks, etc on my phone, but no other device (including new macbook). Is it possible to retrieve my data?

Asked by Alanna Mortimer 3 days ago

Last reply by Alanna Mortimer 3 days ago