Firefox Support Forum

What can I do to get my "upgraded" Firefox to display Facebook correctly. Right now, it is basically a blank page. Edge still displays Facebook correctly. Please try to give instructions that a non-expert can follow.

I was using PC and a window popped up saying "allow Firefox to make changes" and I clicked allow! Shortly thereafter my PC froze and I had to power it down. Now Firefox looks completely different and all my bookmarks and links to everything is gone. Also all my saved email logins and information!

Please help me reverse this change, I hate it!! Betty Turner

At the latest update firefox 64bit crashed and I neede a totally new install of firefox. After downloading it said, partly installed we will repair the upgrade and it did. However only a few bookmarks were recovered many of which were over a year old... So how to recover my recent bookmarks, which were in sorted in named bookmarkfolder, e.g. home/study/work

I would assume a backup frommy firefox account but that does not show a solution..?!??

On Windows 10, Professional up to date with Malwarebytes (pro) and Microsoft Security Essentails running permanently.

Dear Mozilla

Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making the system slower glitchy.

This has been an issue for awhile and I checked all the posted solutions. Either the software is consuming an that is normal or something is running in the background. Firefox is at 1831.5 MB as I type this.

Can I uninstall then reinstall? or is everything going to return?

Thank you in advance

Ron

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I did sign in through google and that worked but it wont let me get back all my stuff without the password (even though im signed in through google?) please help

I need to see every website that has been visited on Firefox from my account from Sept 2022 to Oct 2023. Please advise how I would go about doing this.

Aaron

Hi

What is this "app.update.background.rolled out" setting?

 /**
  * Background Update is controlled by the per-installation pref
  * "app.update.background.enabled". When Background Update was still in the
  * experimental phase, the default value of this pref may have been changed.
  * Now that the feature has been rolled out, we need to make sure that the
  * desired default value is restored.
  */
 async ensureExperimentToRolloutTransitionPerformed() {
   if (!lazy.UpdateUtils.PER_INSTALLATION_PREFS_SUPPORTED) {
     return;
   }
   const transitionPerformedPref = "app.update.background.rolledout";
   if (Services.prefs.getBoolPref(transitionPerformedPref, false)) {
     // writeUpdateConfigSetting serializes access to the config file. Because
     // of this, we can safely return here without worrying about another call
     // to this function that might still be in progress.
     return;
   }
   Services.prefs.setBoolPref(transitionPerformedPref, true);

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my bookmarks and important information is gone. Is there any way I can restore it? Thank you in advance.

A virus file, from a website, keeps automatically downloading each time that I open my Firefox browser. I have tried clearing the cookies and history but the file keeps showing up as downloaded but the actual file is not in the general download folder? I only see where it download and says downloaded in the download list. The file contains a virus and also Firefox states that its dangerous. I never clicked to open the file.

How to stop this from keep automatically downloading when I open my browser? Please help ASAP Thanks

The file is: 7z2201-X64.msi download tracked to: 7-zip.org Virus website address: www.7-zip.org/a/7z2201-x64.msi

It seems every time I update Firefox they add something else I don't like. Recently, I did the update, and now my tabs are too tall and I can't access my menu, and/or they interfere with the Min and Max l buttons on the top right.

How do I adjust the height of the tabs so they don't go all the way to the top of the browser screen?

Hello, Every time I open Firefox there is the standard "Sign In" button in the top right corner and then also a second "Sign In" window that pops up to the right of the search bar partially covering the search bar. This is the window that I would like to disable or stop from opening. I would appreciate any assistance you can provide on the subject.

Thanks!  :)

There is an organizational website https://www.ura.go.ug/ After login, it presents the Image below, yet my Mozilla Firefox Browser is up-to-date. I do not get the same messages when I use other browsers like Chrome or Ms Edge. This has been like this ever since the updates beyond Firefox version 78.

You can email me directly on email rndinyenka@gmail.com

Good day. I just noticed that saving a bookmark to an Amazon page shows the full address in the title of the bookmark now, instead of the description of the page. I checked and this does not happen on other sites, like YouTube, where the video title is still given correctly. This make it very hard to find the bookmarked Amazon items. Thank you for your help. Love Firefox! PS: I'm a Firefox "Power User" when it comes to Bookmarks. I have over 8000 bookmarks and regularly back them up. I have some other suggestions regarding Bookmarks in Firefox if you are interested. Regard, K

Firefox is not asking where save downloaded files. I have the checkbox checked which indicates it should ask every time. I also followed some instructions on here about going to the about:config page and changing a setting to false, but that didn't do anything.

https://new.express.adobe.com

Please work with them and fix this! This is the only browser I will use! <3