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I am a senior citizen, not very computer literate and just want some technical support from Mozilla

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem. … (read more)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

Asked by samandmort2 17 minutes ago

Firefox Loaded once but locks up

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after clos… (read more)

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after closing it.

Asked by LACanyon 6 days ago

Firefox will not start

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intene… (read more)

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

Asked by LACanyon 6 days ago

Last reply by LACanyon 6 days ago

Firefox crashes after updating. (Windows.)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest upd… (read more)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.

Asked by Jake 6 days ago

Last reply by Jake 5 days ago

Can't open firefox settings

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens. OS: Ubunt… (read more)

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Asked by Ceel Beckers 5 days ago

Last reply by Ceel Beckers 4 days ago

My spellcheck languages keep disappearing

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. E… (read more)

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

Asked by von Boomslang 2 weeks ago

Last reply by von Boomslang 4 days ago

Depth of sync function

Many questions and answers I see regarding the sync function. I would like to know the depth of what Firefox does. I have multiple PC's and an Android. What is the depth… (read more)

Many questions and answers I see regarding the sync function. I would like to know the depth of what Firefox does. I have multiple PC's and an Android. What is the depth of sync for extensions? Is it possible to have mirror images of the entire Firefox setup duplicated? It would be spectacular to move from one PC to the other and find that Firefox has the exact same setup.

Asked by Soldier Sailor 4 days ago

Can't close Firefox with multi pages opened through right clicking the taskbar.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809) When I right click the taskbar and press close Firefox, here comes the interface j… (read more)

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Asked by Feeling Unreal 1 week ago

Last reply by Feeling Unreal 4 days ago

Customizing Firefox for Portability: Disabling Data Encryption and Machine ID Checks

Hi there, I'm curious if it's possible to configure Firefox on your own to make it a portable browser. Specifically, I want to disable data encryption and machine ID che… (read more)

Hi there,

I'm curious if it's possible to configure Firefox on your own to make it a portable browser. Specifically, I want to disable data encryption and machine ID checks. I know that some chromium-based browsers allow you to do this through specific switches that turn these features off, resulting in a fully portable browser. While I'm aware of third-party applications that offer ready-made solutions, I prefer not to use them for security reasons. I'd like to prepare my own version of Firefox.

I understand some may have security concerns, but I know what I'm doing. The files will be stored on an AES256 encrypted drive. Could anyone share insights or guides on how to achieve this with Firefox? Thanks a lot

PS.For those who might suggest using synchronization, I assume that, similar to Chromium, Firefox can't sync all plugin settings, and for me, plugins are essential—without them, it's not really a browser.

Asked by max 4 days ago

Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (read more)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 5 days ago

Last reply by gvgr4139 4 days ago

New PC migrating from old PC with Firefox v. 125.0.1 and Thunderbird v. 115.10.1 email client

I've received my new PC and will be migrating from my old PC (Windows 10) to the new PC with Windows 11. I use local folders in Thunderbird to keep various projects sep… (read more)

I've received my new PC and will be migrating from my old PC (Windows 10) to the new PC with Windows 11.

I use local folders in Thunderbird to keep various projects separate and more easy to manage. I have copied the current Thunderbird profile on to an external hard disk, I have found the location of the local folders and they reflect the structure in the Thunderbird screen I see. Thunderbird has been unstable for a few weeks so I would prefer a clean install but don't want to lose a lot of content that I still need.

1. Is there a way to copy over just the local folders, eg export them, rather than the whole profile? I deliberately haven't cleaned the server recently so that I can get back emails that still are in the in_tray but once they are in local folders they disappear from the Yahoo server. 2. Is there anything else significant I should be aware of before migrating? There is a backup on Mozilla but I prefer a clean install.

Thanks in advance,

Anne

Asked by webelan 3 days ago

The application was unable to start correctly (0xc0000022)

Even after numerous Uninstalls and a Reinstalls I keep getting this error notice when trying to open Firefox... The application was unable to start correctly (0xc0000022… (read more)

Even after numerous Uninstalls and a Reinstalls I keep getting this error notice when trying to open Firefox...

The application was unable to start correctly (0xc0000022)

Asked by peter carrs 3 days ago

Ridgid site not working

https://register.ridgidpower.com/# is not working. Specifically the Sign-In link. It works just fine with MS Edge. I had all extensions off, anti-virus off and I also cle… (read more)

https://register.ridgidpower.com/# is not working. Specifically the Sign-In link. It works just fine with MS Edge. I had all extensions off, anti-virus off and I also cleared the cache twice, and also followed the Help/Troubleshoot Mode to no avail. I'm using V125.0.1 64bit

How to view pdf with dark background in the default pdf viewer on the firefox browser

Hey, i recently came across this post https://support.mozilla.org/en-US/questions/1434510#:~:text=I%20view%20a%20lot%20of,viewer%20to%20black%2Fdark%20gray. and i coul… (read more)

Hey, i recently came across this post

https://support.mozilla.org/en-US/questions/1434510#:~:text=I%20view%20a%20lot%20of,viewer%20to%20black%2Fdark%20gray.

and i couldn't figure out how to do it. if anyone can tell me steps on how to do it i'll be glad.

thanks.

Asked by Hellf0rg0d 2 days ago

Last reply by Hellf0rg0d 2 days ago