Mac: Firefox will work when a new download, will not work when opened from Applications folder
I deleted the FF download I had been using because I was having an issue where my bookmarks bar wouldn't show up, the max/min/close buttons on the window wouldn't appear,… (read more)
I deleted the FF download I had been using because I was having an issue where my bookmarks bar wouldn't show up, the max/min/close buttons on the window wouldn't appear, and nothing I typed would appear in the address bar. This was a clean download where I deleted FF from the applications folder.
The new download works fine if I double click the application directly in the download window (where it prompts you to drag it into the applications folder) and then sync my account to get the bookmarks and extensions back. Once I do drag the application into the applications folder and then try to open it from there, I am stuck with the same issues described above with an unresponsive address bar and no min/max/close buttons.
I've attached a screencap of the problem window and the "download window" in case either of those things were not clear.
Firefox
Dropdown Menus in Firefox Wont Stay Open
Recently I've been having trouble with the dropdown menus in Firefox, such as the History and Bookmarks menu in the tool bar and the right-click menu. Intermittently when… (read more)
Recently I've been having trouble with the dropdown menus in Firefox, such as the History and Bookmarks menu in the tool bar and the right-click menu. Intermittently when I open the menus they close within a second or two without me doing anything. This only happens in the Firefox window, all of my other apps and browsers are fine.
I'm running on a Macbook Pro with OSX 10.15.1 and Firefox 70.0.1. I've restarted Firefox and it fixes the problem for a short time then the problem returns. I've cleared my History, including Caches and Cookies, reinstalled Firefox, restarted my computer and tried disabling my add-ons. The issue keeps coming back.
Firefox starts on CentOS 7.7.1908 but immediately goes defunct
I am having trouble running Firefox 68.2.0 on a fresh install of CentOS 7.7.1908. This happens whether or not a .mozilla/ directory exists. The problem happens when I … (read more)
I am having trouble running Firefox 68.2.0 on a fresh install of CentOS 7.7.1908. This happens whether or not a .mozilla/ directory exists. The problem happens when I invoke Firefox from the command line with or without the "-safe-mode" switch. No Firefox window come up.
Here's what the process listing looks like:
[cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep cgr 14109 12544 0 13:04 pts/2 00:00:00 /usr/lib64/firefox/firefox cgr 14118 14109 0 13:04 pts/2 00:00:00 [firefox] <defunct> [cgr@mypc ~]$ kill -KILL 14109 [cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep [cgr@mypc ~]$
[cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep cgr 14434 12544 0 13:29 pts/2 00:00:00 /usr/lib64/firefox/firefox -safe-mode cgr 14444 14434 0 13:29 pts/2 00:00:00 [firefox] <defunct> [cgr@mypc ~]$ kill -KILL 14434 [cgr@mypc ~]$
[cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep cgr 14465 12544 1 13:30 pts/2 00:00:00 /usr/lib64/firefox/firefox -ProfileManager [cgr@mypc ~]$ kill -KILL 14465 [cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep [cgr@mypc ~]$
I must use the -KILL switch to kill the program.
Any ideas on how to fix this problem>?
Thanks, cgr
pc won't start up after latest Firefox update. What's happening!
after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the … (read more)
after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the computer hangs up on the Start Repair screen. Nothing happens, even after hours!
Mozilla uninstalled from MAC don´t know what or how, and cant be installed again
Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB … (read more)
Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB
Firefox 50.0.2 and/ or Mozilla Maintenance Service is causing Windows 64 bit computers on my network to crash upon reboot. What is the fix?
I have several workstations on my network that will not properly boot into Windows after installing the 50.0.2 update and Maintenance Service. My end users have been perf… (read more)
I have several workstations on my network that will not properly boot into Windows after installing the 50.0.2 update and Maintenance Service. My end users have been performing several hard shutdowns in order to get Windows to boot properly( I do not advise this). This situation has been worse with computers that installed Windows updates during the same session as the Mozilla update. These computers get stuck in a continuous installation loop. Fixes that have worked include booting to safe mode and issuing " shutdown -r" in an elevated cmd terminal, or uninstalling Firefox and Maintenance Service completely from safe mode. Do we need to discontinue use, block your updates on our network, or is there another solution?
My 9 year old iMac running 10.11.6 with 4 Gb of ram does fine with Ffx2, but chokes on 3; why?
My 9 year old iMac running 10.11.6 with 4 Gb of ram does fine with Ffx2, but chokes on 3. Why?
AVG has quarantined firefox.exe. I have a screen shot. Now what?
AVG has quarantined firefox.exe. I have a screen shot. Now what?
Process finished with return code 1. *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service
FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1 Process finished with return code 1. Warning: Err… (read more)
FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1
Process finished with return code 1.
- Warning: Error running update process. Updating update.status (0)***
Service command software-update complete. service command MozillaMaintenance complete with result: Failure.
error msg 55.03 not comp w/min>55.02, max<55.02?
Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Plat… (read more)
Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Platform version '55.0.03' is not compatible with minVersio>=55.0.2 maxVersion<=55.02. I have no idea what that means or how to fix it so I can go back to using Firefox and getting access to my bookmarks. Pls help. Thanks-Aaron
How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?
I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phone… (read more)
I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?
Windows 10 Pro N 64-bit; h.264 doesn't work after update 1703, even after I reinstalled Media Feature Pack
Hello! Some time ago, I updated my Swedish Windows 10 Pro N 64-bit to version 1703 (the 'July update' I have understood it's commonly referred to as?). After updating, Fi… (read more)
Hello!
Some time ago, I updated my Swedish Windows 10 Pro N 64-bit to version 1703 (the 'July update' I have understood it's commonly referred to as?). After updating, Firefox prompted me to install the new version of Media Feature Pack, linked in this article: https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows
As I am on a 64-bit system, I am only able to install the 64-bit version of the MFP. Either way, after installing, I rebooted the computer. After the reboot, Firefox still prompted me to install the MFP, which I found odd. I downloaded it again, but when started the installation program it said I already had installed MFP.
So, I googled a bit and found this article: https://support.mozilla.org/en-US/kb/windows-media-or-other-plugins-stopped-working - however, I apparently had already followed those steps earlier as the 'plugins.load_appdir_plugins' field was already modified and set to 'true'. I couldn't find any other articles related to the issue, and I can't find any newer threads regarding this issue.
Troubleshooting information is available below, and I can provide more details as needed. Anyone has any idea what could be the cause of this?
can not log in and not getting emails about reset password
do we need to reinstall mozilla
I'm on a Mac Pro running version 10.6.8 (the max this computer will run) Just got shut-off from using Firefox. Any work-arounds to restore or extend service?
Been holding out patiently for the release of the iMac Pro so I can continue to use Firefox, but today Mozilla pulled support for my dated OS (version 10.6.8). I download… (read more)
Been holding out patiently for the release of the iMac Pro so I can continue to use Firefox, but today Mozilla pulled support for my dated OS (version 10.6.8). I downloaded what was supposed to be an Extended Support version of Firefox but it will not load – and looks like that's because I'd need version 10.8 or higher.
I'm between a rock and a hard place. I'm self-employed and also have an online Etsy store –but now Firefox wont even boot up.
Truly need the support of the forum folks if they know of a work-around.
Thanks in-advance for your help.
FF 57.0 and 57.0B14 both crashed on startup
Here is the 57.0B14 MacOS X crash report: Process: crashreporter [6699] Path: /Applications/ My Apps added:chged/Firefox57.0B14.app/Content… (read more)
Here is the 57.0B14 MacOS X crash report: Process: crashreporter [6699] Path: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: crashreporter Version: 1.0 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: crashreporter [6699] User ID: 501
Date/Time: 2017-11-14 21:44:58.427 -0800 OS Version: Mac OS X 10.13.1 (17B48) Report Version: 12 Anonymous UUID: 3EE52C5E-0C47-A3B9-92B0-830730A016C6
Sleep/Wake UUID: 016387EE-8C19-4FD8-BBF7-1248C8B8F708
Time Awake Since Boot: 41000 seconds Time Since Wake: 4400 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information: dyld: launch, loading dependent libraries DYLD_LIBRARY_PATH=/Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS
Dyld Error Message:
Library not loaded: @executable_path/libnss3.dylib Referenced from: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Reason: image not found
Binary Images:
0x10c831000 - 0x10c85aff7 +org.mozilla.crashreporter (1.0) <E258FB4E-C37C-3543-9415-8CEB5E89BDE6> /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
0x118d2b000 - 0x118d7598f dyld (519.2.1) <CD85EFBA-B9D6-3FD5-B777-A23B2DDEF192> /usr/lib/dyld
0x7fff565a7000 - 0x7fff5682fff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <6894F95E-63B4-3484-A428-2963FB9BFEF9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff573bc000 - 0x7fff573bcfff com.apple.Cocoa (6.11 - 22) <E2A920D1-E3DE-3904-A53E-B86AB2F4C7C5> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff59c62000 - 0x7fff59c64ff3 com.apple.ExceptionHandling (1.5 - 12) <47D558A6-45B1-3A1A-A619-9CA52225CB49> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
0x7fff7e65f000 - 0x7fff7ea503b7 libobjc.A.dylib (723) <37A7D77E-952C-3F5D-970B-3CDE349B2322> /usr/lib/libobjc.A.dylib
Model: Macmini6,1, BootROM MM61.010B.B00, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f1 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.190.15.1a5) Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB USB Device: USB 2.0 Bus USB Device: Hub USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: IR Receiver USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus USB Device: Hub USB Device: Hub USB Device: USB3.0 Hub USB Device: USB3.0 Device USB Device: Hub USB Device: Hub USB Device: USB2.0 Hub USB Device: Logitech USB Headset USB Device: Keyboard Hub USB Device: Apple Keyboard USB Device: Apple Optical USB Mouse Thunderbolt Bus: Mac mini, Apple Inc., 23.4 =
updates cause system to bog down from non-administrator accounts
My wife's account on her Windows 7 PC is a non-administrator account. When Firefox detects an update, it consistently misbehaves. It appears to consume an excessive amo… (read more)
My wife's account on her Windows 7 PC is a non-administrator account. When Firefox detects an update, it consistently misbehaves. It appears to consume an excessive amount of resources and the machine is almost unusable. I have to login to my administrator-level account and update Firefox. This usually resolves the issue until the next update, but today it's not. I can only seem to launch Firefox as an administrator.
Can you please fix Firefox so that it doesn't even try to update itself from a non-administrator account?
I never run into this problem when logged on as an administrator. It makes me wonder how this works on Unix/Linux when not running as root.
I am trying to add new addons not letting me as it says I need to download firefox, yet my firefox tells me i have the most up to date version installed
I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded an… (read more)
I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded and it says I have the most current version. I have restarted machine to now avail. When I click on the download firefox tab I get a file that downloaded but cant get it to execute. I am running windows 10
Why is Firefox not working after it's been downloaded?
I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the colleg… (read more)
I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the college it say shortcut and cant open them and have to redownload them
firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error.
This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, s… (read more)
This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, shut down and restarted and still get this error. Even after the reinstall. Please help. I really want you back on my computer.
firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.