Firefox Support Forum

Hi Support Team,

I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me to retrieve old data into new PC Firefox browser from hard disk or another method.

Thanks Oshada

Hello,

I can't access my account anymore, this one was created by linking the mail address used for the account which apparently i never did. I tried every password i commonly used and none of them worked, so I think that this one was auto-generated and then saved, in my firefox account... What is really killing me is the 7 years of bookmarks and password that are locked behind this password, i can access the account by password recovery but that would defeat the purpose since I just learned that its linked to my data. I just changed my OS back to windows so file recuperation is gonna be a pain/impossible. The way i understand things i have to make my peace with all the websites I accumulated for years (and also the PWs) or wait and don't touch my PC because the firefox folder that was deleted was on the same HDD that i used for the new OS. Of course all of this wouldn't be a problem if I didn't have had a problem to my phone and send it back to the constructor for the warranty, which means if I'm not mistaken that my account just lost it's last link to me, except the auto-destruction button. Is starting to learn cryptography my best bet to reach my account ? Or is there something I didn't cover and there still a way ? Please tell me it's still possible.

When I opened Firefox, the message below popped up for a few seconds, then disappeared: CAD 3.8.2 - Some site data, including 1 Cookie(s), removed from 1 domains(s), including addons.mozilla.org...

Can anyone explain this, and should I be worried (CAD is a Python term used in uploading code). Thank you.

helenws

In older versions (say, Firefox 85 which I have been happily using until now) you could enter the search shortcut (say, "y" for youtube), then just press enter without entering any search terms, and be brought to the main page of that search engine. In fact, search engine definition file has a specific field for that feature.

Well, I'm on FF 119 now and I find that this behaviour is broken. You MUST enter search terms now.

Is there a way to fix this pointless change, or do I have to downgrade?

Hi

What is this "app.update.background.rolled out" setting?

 /**
  * Background Update is controlled by the per-installation pref
  * "app.update.background.enabled". When Background Update was still in the
  * experimental phase, the default value of this pref may have been changed.
  * Now that the feature has been rolled out, we need to make sure that the
  * desired default value is restored.
  */
 async ensureExperimentToRolloutTransitionPerformed() {
   if (!lazy.UpdateUtils.PER_INSTALLATION_PREFS_SUPPORTED) {
     return;
   }
   const transitionPerformedPref = "app.update.background.rolledout";
   if (Services.prefs.getBoolPref(transitionPerformedPref, false)) {
     // writeUpdateConfigSetting serializes access to the config file. Because
     // of this, we can safely return here without worrying about another call
     // to this function that might still be in progress.
     return;
   }
   Services.prefs.setBoolPref(transitionPerformedPref, true);

I used to be able to access my email with previous versions of Firefox but cannot anymore. When I attempt to sign in it just goes back to sign in page. I have to use another browser to access my email. Is it possible to go back to a previous version of firefox?

Hello

since version 119 of Firefox a download behaves siometimes different. The directory and "Ask before save" are still valid. But sometimes Firefox start to save in the directory without asking. Why behaves version 119 sometimes different in comparison with previous versions like 118?

Kind regards

 Stephan Albert

I am hopeful you will be able to help me. All open tabs NOW disappear after power failure or Comcast temporarily loses service or I restart my computer. This never happened to me before ~ if my computer was affected by outage or I manually restarted it a message came up to click on asking if I wanted my tabs restored. 1 click and they were restored ~ that option is not available to me now. It's frustrating and time consuming for me to "look" for, and "try" to find those tabs I had open. If someone does respond to my question I won't know its been done unless I receive an email because I'm not certain I can find my way back to this support page, primarily because I cannot remember HOW I even found this page in the first place! I bookmarked this page so perhaps I will be able to return to it. Thanks for the "How to restore tabs" help I HOPE you can give me. Marilyn West

Hi, Mr. or Mrs. The website has blank pages (page cannot be accessed). Utilizing https://xnxubdvpnbrowser.online/ The page is blank even though it looks like it has been contacted at the upper left. Is there a reason Brave is unable to load the website correctly?

When I open browser on my windows 11 PC, I am besieged by notifications from online British newspaper "Metro.CO.UK." I cannot discover a way to stop the notifications. What's up with it?

I had to reset Windows 11 and reinstall Firefox but I don't have passwords and bookmarks that were there. Is it possible to restore them? Thank you for your help.

I was using PC and a window popped up saying "allow Firefox to make changes" and I clicked allow! Shortly thereafter my PC froze and I had to power it down. Now Firefox looks completely different and all my bookmarks and links to everything is gone. Also all my saved email logins and information!

Please help me reverse this change, I hate it!! Betty Turner

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. I have never used Google as a browser, nor do I wish to. I have to constantly maneuver to use Firefox. I am not omputer savy, so I need help.

1. How can I prevent this? 2. Is there a Federal Agency to complain to? 3. Is Firefox aware of this?

Thank you, Nick M.

1. Mozilla email address 2. When I use Mozilla-Firefox to look for products on Amazon, you don't show the "SIZE" pull downs that are visible using Google Chrome or EDGE. I'm sure this is not good for business. I would prefer to remain on Mozilla, but somehow Amazon has blocked you from showing the size choices, and subject prices!!!

Sometimes, firefox will download the same file twice (or more) when I still have it.

I do NOT want to turn off automatic downloading.

I am asking, how to make firefox check if the file already exists before downloading.

I understand that sometimes you willl download multiple files from a website, but, even though they are all called "image.jpg" they are all in fact different pictures.

So, I think the solution to this is, when downloading a file, firefox should check if the file already exists.

If it does exist, start the download for file(1) as usual, but ask the user

"A file with this name already exists, are you sure you want to download it again ?"

And the choices should be

Yes (download continues) yes, and do not ask again for this filename (download continues) No (download is interrupted and partial file is deleted)