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My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling w… (read more)

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Asked by christopherthieleke 3 days ago

Last reply by jonzn4SUSE 3 days ago

Firefox Browser welcome pages: don't open as last tab

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to … (read more)

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to the last used tab. The only other solution I have is to disable this stuff

Asked by g.m10 4 days ago

Last reply by jscher2000 3 days ago

Stop Google search.

I HAVE downloaded Firefox, but just seem to have browser. I'm trying to use Firefox only for my search engine, but it's still Google search, although I Disabled Google, … (read more)

I HAVE downloaded Firefox, but just seem to have browser. I'm trying to use Firefox only for my search engine, but it's still Google search, although I Disabled Google, & Chrome!! My friend says he only uses Firefox - how?

I also get too many ads cutting me out of what I'm doing, & since then, my phone charges really slowly!!! I was hoping having Firefox would stop the ads.

I'm 77, & use PAYG phone mainly for texts, whatsapp, banking, & online shopping & Facebook. I also take photographs sometimes, but prefer my ipad for that. Mary

Asked by bernadette61 5 hours ago

Last reply by FredMcD 5 hours ago

Cisco Webex Desk Camera not working (works with other browser)

Hello, I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35). lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, I… (read more)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Asked by Jorge Martínez López 1 day ago

Last reply by jonzn4SUSE 54 minutes ago

Only a tiny blank window shows when opening Firefox

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the devel… (read more)

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the developer edition as well but in that the main window appears but does not load.

This used to happen intermittently since few months ago. When that happens closing that tiny window and reopening the app usually worked. but it outright does not open anymore

Happened on Win 10 now on Win 11

when I reinstall Firefox it opens up normally. but when I restart my pc this happens again.

Edit: Tried reinstalling to open Firefox now it does not even open like that anymore.

Asked by Shehan Feroze 1 day ago

Last reply by jonzn4SUSE 25 minutes ago

firefox wont work!

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried… (read more)

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried to refresh firefox via help, kill the task thru task manager, and finally i tried to uninstall and reinstall. Upon reinstall i got an error regarding a missing DLL??

See image.

Please advise!

Note: i recently upgraded to windows 11.

Asked by anubhavshah 1 day ago

Last reply by FredMcD 1 day ago

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (read more)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Asked by JandNL 1 day ago

Last reply by jonzn4SUSE 1 day ago

firefox browser issue.

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no prob… (read more)

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no problems on there end. Suggested deleting cookie and cache which I did. Site is slow loading pages and the refresh button on top left page is always blinking. Exiting and restarting the browsing of the paper several times get me through it. Any thoughts?? Michael Lindley

Asked by mhlindley 1 day ago

Last reply by FredMcD 1 day ago

Netflix error F7121-3078

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and… (read more)

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and reinstalled...no luck. I have updated my Dell computer and ran my Mechanic Systems and still receive the same error. Everything else works fine. That includes the Google browser, You Tube, Amazon Prime etc., even the Netflix trailers. I chatted with Netflix and the young man asked a lot of questions but in the long run couldn't help me...What can I do that I haven't done already. Any suggestions???? Sally Negri

Asked by ohmostnoble1 2 days ago

Last reply by cor-el 1 day ago

Regular Crashes Playing Wormax.io

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long t… (read more)

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

Asked by Kevin Kehler 2 days ago

Last reply by jonzn4SUSE 49 minutes ago

Unable to set Firefox to open pdf documents inside Firefox

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use whil… (read more)

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use while browsing. From there when I try to set it to open PDF documents itself, I only see options "Always ask", "Save file" and "Use other". I tried using the "Use other" option and set it to Firefox, but the setting always sets back to "Always ask". I'm unable to set Firefox to open pdf documents inside Firefox, they just always download.

I did read many many threads on this issue on the web, I'm clearly not the only one with this problem, but none of the solutions proposed worked for me. Thanks for any help you can provide.

Asked by eco.voyageurs 2 days ago

Last reply by TNorth 1 day ago

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 2 days ago

Last reply by FredMcD 2 days ago

Low FPS + other problems with WebGL (games etc) only after signing into Sync

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromiu… (read more)

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromium, but in firefox it behaves badly. The fps counter flickers as either 53 or 80, but in reality it is maybe 15fps or lower and very stuttery. The resolution, number of blobs, or size of the window does not change anything.

  • If I enter Troubleshooting Mode, it all returns to working order. The FPS is fixed

I have tried disabling ALL extensions, changing to the default theme, disabling hardware acceleration, deleting cache+cookies+history

I installed firefox developer edition and checked it there, and it was at 60 fps, until I logged into Sync, when it then dropped.


I use KDE manjaro linux and have hardware that is definitely good enough to run the content at high framerates normally (everything works perfect in chromium)

Asked by saganomical 2 days ago

Last reply by jonzn4SUSE 39 minutes ago

PR_CONNECT_RESET_ERROR - Kaspersky Internet Security is ON

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESE… (read more)

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESET_ERROR page.

Kaspersky support has been assisting but no solutions as yet. Any help from Mozilla is appreciated. This has been going on for 4 days now.

Using FF version 94.0.2 (64-bit) on Windows 10.

I've tried debugging the extension, errors in attachment

Asked by rgarzaroli 2 days ago

Last reply by FredMcD 2 days ago

[Linux] [Developer Edition] Browser transparent (content missing)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and … (read more)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and context menu opens up, but the content is just transparent (screenshot attached).

When I close & repone the firefox, then usually on 5th to 10th attempt everything starts working until next reboot.

Firefox(Default edition v94.0) is working just fine with no problems on same machine.

When I first noticed this, version was 95.0b3. Now I'm on 95.0b12.

OS is Xubuntu 21.10 and hardware is HP ZBook Power G8 - i5-11400H, Nvida Quadro T600.

I've already tried: 1) opening on safe mode, 2) reinstalling using Ubuntu's "umake" commant line tool, 3) reinstalled by downloading it from https://download.mozilla.org/?product=firefox-devedition-latest-ssl&os=linux64&lang=en-US and copying the files, 4) opening computer using both Nvida's and Intel's built-in gpu

but nothing have worked so far - still the issue persists.


Is there anything else I should try?

Thanks!

Asked by k22rma 3 days ago

Last reply by jonzn4SUSE 20 minutes ago

Reopen Closed Tab button unreachable behind unclickable drop-down arrow

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over ag… (read more)

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over again. The latest issue is something I can't patch up myself. When I right-click the tabs bar to select "Reopen Closed Tab," it's now buried beneath some non-functioning drop-down arrow. Why? The drop arrow takes up the same amount of space the Reopen Closed Tab does. There's no room saved. As an added insult, arrow doesn't actually work. I can't click it. I can't scroll down through the options. I can't do anything. Reopen Closed Tab is now buried and completely unusable. If this continues, I'll be forced to downgrade to the previous Firefox to get rid of this problem. How do I solve this?

Asked by Amahowl 3 days ago

Last reply by TNorth 2 days ago

Netflix Error F7121-3078

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox. "It means… (read more)

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox.

"It means that the version of Mozilla Firefox you're using on your computer is no longer supported. Follow these steps to fix the problem."

I did update and restarted the browser and later my computer, the same message is appearing.

Asked by rangikudoug 3 days ago

Last reply by jscher2000 2 days ago