Showing questions tagged: Show all questions

bookmark emptied

Suddenly after 20 years of collecting invaluable basic reference works in one of the 20 bookmarks on my Bookmarks Toolbar called REF on my Firefox browser, today I find i… (read more)

Suddenly after 20 years of collecting invaluable basic reference works in one of the 20 bookmarks on my Bookmarks Toolbar called REF on my Firefox browser, today I find it simply marked "Empty". No idea why. No other tabs have been altered as far as I can tell. 28 MAY 2024

Asked by TQFM 1 hour ago

Major issues using some sites

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, the… (read more)

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, then subject and then when I went to type into the body of text, the keyboard wont work.

I thought there was an issue with the keyboard but I then I tried to type in issues on firfox and loads of text is missing, I basically cant use firefox at the moment as Im only viewing half the info.

Ive been sent a credit not from someone and this is what its viewing like.

I didnt change anything that Im aware of

Thanks and fingers crossed in anticipation. Andrea

Asked by thestudio1 4 days ago

Last reply by thestudio1 1 hour ago

How to Disable the Privacy / Incognity Window

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window.… (read more)

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window. I know I can install a website blocker - which I have, but it does not apply to the private window so I have full access to social media on it, I just have to log in. I want to COMPLETELY block Facebook and Instagram off of my laptop. Is this possible? Thank you!

Asked by anya.cherepanova131018 5 hours ago

Last reply by Agent virtuel 4 hours ago

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Asked by Lisa Corricello-McDowell 2 weeks ago

Last reply by Lisa Corricello-McDowell 11 hours ago

Firefox update – lost passwords – no sign of firefox logins.json etc

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no … (read more)

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Asked by captainuncertain 2 days ago

Last reply by cor-el 11 hours ago

My browsing history in my sidebar is a day behind since I upgraded my Mac OS to Sonoma

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0. Now it seems that I have more than one problem since the upgrade. T… (read more)

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless

Asked by eperless 1 day ago

Last reply by cor-el 11 hours ago

Error 404

I just updated Firefox & added recommended things. I went to "https://www.cranecu.org/" As soon as I hit the LogIn button I got an "Error 404" message. However, I … (read more)

I just updated Firefox & added recommended things. I went to "https://www.cranecu.org/" As soon as I hit the LogIn button I got an "Error 404" message. However, I called the office help & they suggested I try another browser. I switched to Safari the button works just fine. Any Suggestions? I am not the sharpest tack in the box when it comes to computers so please be simple. Thank You

Asked by JMD 4 days ago

Last reply by cor-el 1 day ago

Error code: PR_CONNECT_RESET_ERROR

Dear Firefox Support, I am writing to report an issue I am experiencing with Firefox Stable (v.126.0) when attempting to access the URL https://ibb.co. This URL is suppo… (read more)

Dear Firefox Support,

I am writing to report an issue I am experiencing with Firefox Stable (v.126.0) when attempting to access the URL https://ibb.co. This URL is supposed to redirect to https://imgbb.com, but instead, I encounter the following error:

Secure Connection Failed An error occurred during a connection to ibb.co. PR_CONNECT_RESET_ERROR

This issue seems specific to Firefox Stable, as I am able to access the URL without any problems on chromium-based browsers (Chrome and Arc) and Safari. Additionally, the URL works correctly on Firefox Nightly (v.128.0a1).

I have attempted several troubleshooting steps, including:

   Disabling all extensions
   Using private browsing mode
   Clearing cookies and cache
   Restoring settings to default

Unfortunately, none of these methods have resolved the issue.

Could you please assist me in resolving this problem? Any guidance or further troubleshooting steps would be greatly appreciated.

Thank you for your support.

Asked by Milindh Vijay 1 day ago

Since i upgraded my Mac OS to Sonoma, the type on Linked In is tiny, about 7 point

I am running a Mac Mini with the M1 chip. I recently updated the OS to Sonoma (14.5) from Monterey and find that the type on Linked In is tiny, only about 7 pt. My FF is… (read more)

I am running a Mac Mini with the M1 chip. I recently updated the OS to Sonoma (14.5) from Monterey and find that the type on Linked In is tiny, only about 7 pt. My FF is 126.0. My minimum font size on Firefox is set to 14 pt. If I make it larger, like 20, Linked In is readable, but all my other sites are too large and hard to navigate.

Your automatic reader thinks I'm running 10.5. I've never run 10.5 on this Mac.

LI says it is a Firefox problem, which it is, because the site reads fine on Safari.

I know that there are sites which don't work on Firefox, like Chase Bank, which is a drag. Please don't tell me that LI is another one.

Somebody, please help.

Ellen Perless

Asked by eperless 1 day ago

Lost Privacy/Security folder

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application suppo… (read more)

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application support. Then disscovered that the 'Privacy/Security' folder in both the laptop and Mac Pro were now empty. Nothing else affected. Went into TimeMachine and restored the entire Firefox folder from a recent backup. Privacy/Security folder not restored. Anyone have any ideas?

Asked by Citroenfan 2 days ago

Last reply by cor-el 2 days ago

Hovering over Username displays a gear which when clicked on exposes passwords and allows them to be edited

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be… (read more)

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be edited (see second screenshot). This does not happen on other browsers. I'm on Firefox 126.0, MacOS Big Sur 11.7.10

Asked by bill344 2 days ago

Last reply by bill344 2 days ago

After update 126 "open previous windows and tabs" no longer works

After update 126 "open previous windows and tabs" no longer works. It is checked but open tabs are not reopened when firefox is restarted. Using macOS Ventura 13.6.7 … (read more)

After update 126 "open previous windows and tabs" no longer works. It is checked but open tabs are not reopened when firefox is restarted. Using macOS Ventura 13.6.7

Asked by jamesjohnsonjr 3 days ago

Last reply by cor-el 3 days ago

Disable shortcut or reasign it - Moves the URL left or right

Hey, Is it possible to disable a specific shortcut or change its assigned other keys? I wanted to disable the "Moves the URL left or right". It turns out that this func… (read more)

Hey,

Is it possible to disable a specific shortcut or change its assigned other keys?

I wanted to disable the "Moves the URL left or right". It turns out that this functionality won't be useful to me, but this shortcut is the one that I use the most :/

https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

Thanks,

Asked by anotherthing 3 days ago

Firefox launches Apple Mail while I'm using a web-mail interface

Hello, I was using Firefox to read my email at privateemail.com. When I attempted to save one of the emails to my Macbook (using an option in the window displaying the em… (read more)

Hello, I was using Firefox to read my email at privateemail.com. When I attempted to save one of the emails to my Macbook (using an option in the window displaying the email), Firefox launched Apple Mail on my MacOS system. Apple Mail opened up with the email in one of its windows.

That is not the way it worked in the past. When picking "save to computer" in the web-mail interface, Firefox would open a SaveAs dialog box and allow me to directly save the mail to my computer.

I tested this behavior using Safari instead of Firefox, and that behaved as I expected. That is, Safari opened a SaveAs dialog box for me to use.

Is there a configuration parameter that was changed in a recent Firefox update? I am running FF 126.0 on MacOS 14.4.1.

Kind Regards, Brian Kowalski

Asked by brian333 3 days ago

Running Firefox beta along side release - can I have macOS default to one of them?

I'm running both versions of firefox on my mac by renaming the .app for nightly. However, when I click on a link on an application, it seems to default to my nightly vers… (read more)

I'm running both versions of firefox on my mac by renaming the .app for nightly. However, when I click on a link on an application, it seems to default to my nightly version instead of release.

For both versions, the "default browser" setting is enabled. One thing I tried was letting chrome take the default again, and setting it from the release version after. Both versions then showed it checked again. I cannot uncheck it from the beta version.

It seems they might be reporting to the OS as the same app for this purpose.

Another thing I tried was changing the app name in it's Info.plist. Now, I see a new name in the menu bar and it shows as a distinct browser in the OS' "default browser" settings. However, it doesn't seem to solve my issue. All links still open in the Beta, even if the only one currently open is Release.


Is there a way to have it default to the normal version of firefox?

Asked by macsonmacs 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Unable to access website using IP in search bar

Hi there, I am unable to connect to my printer over my local wifi using the IP address when using Firefox (126.0) on MacOS. On Linux (Firefox 125.0.3, for Ubuntu), the p… (read more)

Hi there,

I am unable to connect to my printer over my local wifi using the IP address when using Firefox (126.0) on MacOS. On Linux (Firefox 125.0.3, for Ubuntu), the procedure is simply to type the IP address into the search bar, and press enter, and it works. On MacOs, no way to get to that website, I only get a Google search (I also tried adding http:// or https://, or tried creating a Bookmark and modifying the address there, it simply refuses to update if I just have http://xxx.xxx.x.xxx as the address)...

Any chance there might be a way for me to connect to that IP-only website?

Thanks in advance!

Asked by Jérémie Wenger 4 days ago

Avast One is continually issuing threats from Firefox itself

I have attached a screenshot of this error which keeps appearing when Firefox is running. It is pointing to a contamination in Firefox itself, not a particular website, t… (read more)

I have attached a screenshot of this error which keeps appearing when Firefox is running. It is pointing to a contamination in Firefox itself, not a particular website, though the latest Firefox also will not load X.com even with Tracking Protection turned off for the site. I ran a scan and found nothing. I also cleared browsing objects from Firefox, and I still get this popup threat warning. It appears to be triggered by something in Firefox code. It says it is from https://services.disconnect.me/disconnect-plaintext.json from the process /Applications/Firefox.app/Contents/MacOS/firefox. This began when I updated Firefox to 126.0 (64-bit) on MacOS Sonoma 14.5.

Asked by stevegoldfield 4 days ago

Last reply by tinatgeezas 4 days ago

http website exceptions to https security feature

'I added http websites as exceptions to the https security feature but Firefox won't let me get in them. One is my health care portal. I've tried everything and re-done… (read more)

'I added http websites as exceptions to the https security feature but Firefox won't let me get in them. One is my health care portal. I've tried everything and re-done the process several times, but I have to go to a different browser to get in. What do I do? Thank you.

Asked by jbreidenbach 4 days ago