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Search Engine defaulting to Facebook not Google Default

My Search Engine is set to Google. When I search for something the Facebook Search Search Engine come up. I have deactivated my Facebook Account which has made absolutely… (read more)

My Search Engine is set to Google.

When I search for something the Facebook Search Search Engine come up.

I have deactivated my Facebook Account which has made absolutely no difference to the search engine defaulting to Facebook

Any suggestions would be greatly appreciated

Thank you

William Henry

Asked by William 18 minutes ago

setup.exe error message after installing: "The system detected an overrun of a stack-based buffer in this application."

I recently downloaded Firefox in order to try to install it on a Windows VM. When I download the regular (online) installer and checked it with VirusTotal, one of the Vi… (read more)

I recently downloaded Firefox in order to try to install it on a Windows VM. When I download the regular (online) installer and checked it with VirusTotal, one of the VirusTotal "engines" detected it as malicious. Therefore, I located the "offline" installer file on your website and ran it inside the VM.

A few minutes after I performed the installation, I got a "setup.exe" alert box saying "The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application."

Note: I cannot be sure this error actually pertains to Firefox (as it's a remote desktop connection to a shared VM so maybe somebody else was trying to install something). But the error did pop up shortly after I ran the Firefox installer. Also, this only happened once.

VM information: 4 CPUs; 16GB memory (1.28 GB active); hard disk 150 GB. Compatibility: ESXi 6.5 an later (VM version 13)

OS information: Windows 2019 Datacenter; Processor: Intel Xeon CPU ES-2697 v3 @ 2.60GHz 2.59GHz (4 processors) Installed RAM: 16.0 GB; 64-bit Operating System, x64-based processor.

Asked by 4232jl 1 hour ago

strange user interface appearance if I have set Firefox to remember my tabs

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my wi… (read more)

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my windows has a very strange appearance (please note the general look of the window in the attached screenshot and ignore the "page cannot be displayed" message, as the screenshot was taken when I was not connected to the Internet.)

I have already tried reseting Firefox and that does not make the problem go away permanently; it always comes back eventually. (Note: I cleared cache before, and cookies after, taking the screenshot but before opening this support request. So the "troubleshooting information" attached reflects how it is after cookies are cleared.)

Asked by 4232jl 1 hour ago

recent bookmarks folder absent from "manage all bookmarks" screen (library screen)

When selecting "show all bookmarks", recent bookmarks cannot be located or manipulated. Why would "recent bookmarks" be hidden and inaccessible to me and not show up on … (read more)

When selecting "show all bookmarks", recent bookmarks cannot be located or manipulated. Why would "recent bookmarks" be hidden and inaccessible to me and not show up on the manage bookmarks/show all bookmarks screens? I would prefer to be able to move my recent bookmarks to various folders, and not only 1 at a time. Thanks for any help.

Asked by sadcracker 2 hours ago

Firefox constantly crashing on specific web pages

Firefox crashes whenever I go onto a certain web page such as a few parts of the discord website and some YouTube videos. I have tried nearly everything I can find which … (read more)

Firefox crashes whenever I go onto a certain web page such as a few parts of the discord website and some YouTube videos. I have tried nearly everything I can find which is somewhat similar to the issue I am having. I tried disabling WebGL, tweaking security.sandbox.content.level, reinstalling, checking my add-ons, and rebooting my macbook (macOS 10.13.6). The same thing happens on safari, but not chrome.

The crash reason stated is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Here are the crash reports: bp-e8779820-e621-4739-a43e-e392a0210505 bp-29a6f662-0f4c-44d4-afbd-5e5900210505 bp-9ce6f8a8-6ddf-4771-824e-f94280210505

Asked by gavin 6 days ago

Last reply by Cypherdude 3 hours ago

Disabled updates

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turn… (read more)

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turned off.

Asked by amrespect4life 1 day ago

Last reply by jscher2000 3 hours ago

Issues loading webpage: have to reload to load page.

Hello, I have searched the internet for a solution to this, basically what is happening is I'll go about browsing, as you would. then I click on a link, maybe type in the… (read more)

Hello, I have searched the internet for a solution to this, basically what is happening is I'll go about browsing, as you would. then I click on a link, maybe type in the website and it says "Hmm. We’re having trouble finding that site. We can’t connect to the server at (website) If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web." I did notice it's quite random, most websites work but every 1 in 10 I'd say I get this error, then I refresh the page and it loads.

I've changed my DNS, Removed my firewall, and reset my firefox and none of that worked, please help.

youtube video of it in action:https://www.youtube.com/watch?v=ioKKYKnrniQ

basically it just doesn't load then loads when I refresh it.

Asked by Cypher 8 hours ago

Last reply by FredMcD 4 hours ago

How long has the Feedback capability been suspended?

When selecting Feedback, a webpage is shown with "Please check back soon We've paused submissions to this form so that we can improve how we collect feedback." Has Feedb… (read more)

When selecting Feedback, a webpage is shown with "Please check back soon

We've paused submissions to this form so that we can improve how we collect feedback."

Has Feedback been broken a long time?

Asked by WhatsNew 6 hours ago

Last reply by FredMcD 4 hours ago

Force update restart?

I notice that Firefox will download and install updates in the background, and then wait silently for me to restart firefox to get the updates applied. Can I either: 1) M… (read more)

I notice that Firefox will download and install updates in the background, and then wait silently for me to restart firefox to get the updates applied.

Can I either: 1) Make it so Firefox automatically forcefully restarts once the patch is applied 2) Make it so Firefox pops up something that offers the user to restart to apply the update.

I would prefer to apply this through policy, or a registry edit if possible.

Thank you

Asked by firefox_user54 6 hours ago

Color block issues

Hi, I have a problem with random "color blocks" appearing on the screen when using the Windows browser. They never happen with any other program on the computer so it is … (read more)

Hi,

I have a problem with random "color blocks" appearing on the screen when using the Windows browser. They never happen with any other program on the computer so it is only an issue with the browser. These color blocks usually disappear when I roll the mouse arrow over the discolored block or reload the page. I have attached an image with an example, you can see the discolored black block when it is supposed to be all grey. I have tried both refreshing and reinstalling the software. The software has worked on this computer before. Any help would be appreciated.

Kind regards, Magnus

Asked by magnus.lo 7 hours ago

Undo last move in GMail inside Firefox on Desktop Machine

A;;, I run Kubuntu 19.04 LTS with FireFox and have several GMail accounts open at once, right now 8, and in the main GMail, I selected "Move to Folder" and typed "X" in t… (read more)

A;;,

I run Kubuntu 19.04 LTS with FireFox and have several GMail accounts open at once, right now 8, and in the main GMail, I selected "Move to Folder" and typed "X" in the popup, but when it moved it showed "Moving to Y" and I did not catch the "Undo" popup fast enough and being busy, executed several commands before I saw the error.

Going to CMail help almost all the HOWTOs on this subject are form "DROID" and not the desktop, so I'm clueless on how to effect the actual "indo" or do the following:

  1. Look in my FF or GMail history to find that move cmd,
  2. Either "undo" or
  3. Get the list of files in that directory and "select" + "move" to the right directory,

Oh! Gmail definitely lies telling you labels are the same as directories, but a total lie, as choosing a label only marks the file, keeping it in the "inbox" but with a directory a "move to" command actually moves the file out of the inbox into the directory specified.

I hope someone know this answer and I will also post this on the GMail help forum!

Cheers!

TBNK

Asked by tbotnik 14 hours ago

Last reply by TerryN21 8 hours ago

Specific Time Period of Activity on Specific Day Completely Erased

Hello, I am running into something very frustrating and am incredibly annoyed by it. Yesterday, I was browsing and had bookmarked some sites prior to me doing a Firefox u… (read more)

Hello,

I am running into something very frustrating and am incredibly annoyed by it. Yesterday, I was browsing and had bookmarked some sites prior to me doing a Firefox update. After the update I had restarted my computer. Fast forward to today and I come to find out that NOTHING from the SEVEN (yes SEVEN!) hours leading up to the update had saved at all in Firefox. No history and no bookmarks from that time period. Oddly enough, my last bookmark shows eight whole days ago so not sure as to the extent of the damage. I have attached some pics showing the huge gap of missing data. It absolutely perplexes me.

Any help would be greatly appreciated.

Asked by andyb223 10 hours ago

Last reply by andyb223 8 hours ago

Clicking Reddit Bookmark Requires 2 Clicks

Good day, I have noticed that my Bookmark in the Bookmarks Toolbar sometimes requires 2 clicks to load Reddit.com. This is the only Toolbar Bookmark to exhibit this behav… (read more)

Good day,

I have noticed that my Bookmark in the Bookmarks Toolbar sometimes requires 2 clicks to load Reddit.com. This is the only Toolbar Bookmark to exhibit this behavior. Every other bookmark I have loads the page after a single click of the icon on the Bookmark Toolbar. It appears the browser makes no effort to reach the Reddit site (could be an issue with Reddit.com, but it really appears FireFox just does nothing after the first click).

I first noticed this several months ago (maybe as long as a year ago), but assumed I was just missing the button. I have since ensured I carefully single click directly on the icon, no dragging, yet it still sometimes does not load Reddit after the first click. Very often it requires 2 clicks, as the first was totally non-responsive.

I have many Bookmarks on the Bookmark Toolbar that I use regularly. Reddit is the only one that exhibits this behavior.

How can I correct this behavior?

Thanks for your time, John

Asked by johnp213 3 days ago

Last reply by TerryN21 8 hours ago

Last FireFox install - Mozilla abuses Firefox users just like IE or Chrome, so I'm dumping Firefox

The latest outrage ? Firefox is taking up space at the top of my browser with the following : "For quick access, place your bookmarks here on the bookmarks toolbar. Man… (read more)

The latest outrage ? Firefox is taking up space at the top of my browser with the following : "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..."

I have no #$#$#$@ bookmarks !!! Spent over 30 minutes trying to find out how to turn off this crap. Apparently it can't be done. I'm stuck with the irritating garbage, unless I dump Firefox. Solution found ! Screw Mozilla and Firefox. They've become no better than IE or Chrome. Both of which abuse their users by forcing them to waste time undoing forced "improvements".

Asked by kalbertb 11 hours ago

Last reply by jscher2000 9 hours ago

Replace hourglass icon without changing ui.prefersReducedMotion

How can I replace the hourglass icon in the url bar, without setting the the ui.prefersReducedMotion to 1, which will then increase the url bar enlarging when opening a … (read more)

How can I replace the hourglass icon in the url bar, without setting the the ui.prefersReducedMotion to 1, which will then increase the url bar enlarging when opening a new tab?

Bottom line: I want no hourglass icon while loading and disable the "expanding/enlarging" URL bar

Any help will be much appreciated!

Asked by anca.suciu 3 days ago

Last reply by jscher2000 9 hours ago

i want to make a whitelist for deleting cookie...

Is it possible to create a whitelist for when I deleting cookies and history at once? Recently, the number of sites that log in and authenticate by reading the QR code w… (read more)

Is it possible to create a whitelist for when I deleting cookies and history at once? Recently, the number of sites that log in and authenticate by reading the QR code with a smartphone has increased, so I do not want to whitelist and delete cookie of such sites. It's very annoying to re-authenticate with your smartphone every time. But other than that, I want to delete everything every time I log off.

Asked by amadajapanese 21 hours ago

Last reply by cor-el 9 hours ago