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lost bookmarks and tabs

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on … (read more)

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on my desktop surely that should produce all the bookmarks and tabs. But no. Instead it brings up 2 file names with indecipherable titles. eg one begins "tula7e15.". And if you click on that you get just another set of technical titles like "saved telemetry-pings" or "features". And if you click on these it then says "file empty".

The same thing happens if I click on "Restore" or "Profile" ie it just leads me to a set of nonesense categories with nothing there. So surely there must be a simple way of restoring my bookmark titles ( I had about 40 bookmarks) given that it only took one click to remove them when I took up the firefox add on ?

Thankyou. P.s. please suggest something simple as I am not great with computer technology. Philip

Asked by philipgperry 2 days ago

Last reply by cor-el 1 hour ago

Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (read more)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 2 hours ago

Last reply by cor-el 1 hour ago

Shrink-to-fit for pdf files does not work in Firefox 82.0.2 (correction to earlier request for help)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Tha… (read more)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Thank you.

Asked by hcole-pe 2 hours ago

Last reply by jscher2000 1 hour ago

After lates Firefox update access to web based e'mail is stopped

After the latest Firefox update was automatically carried out, I found that my access to my e'mail on a web based site is being prevented. I enter my normal name and pas… (read more)

After the latest Firefox update was automatically carried out, I found that my access to my e'mail on a web based site is being prevented. I enter my normal name and password, I can see communication links taking place in the bottom left hand corner of my web page but then nothing happens, my entry web page does not go to the e'mail account web page.

I have tried changing the proxy contol to both "None" and "Automatically controlled by Firefox" but that has no effect. I am not using, nor is there any Proxy involved. I have also checked the firewall and that is open for my e'mail site.

The e'mail access was fine untill this update was installed.

What do I need to do?

Many thanks for any help.

Asked by mrpdickens 7 hours ago

Last reply by Henry.M 6 hours ago

Two versions of Firefox (74.0 and 80.0) showing in Programs (Windows 7)

Hi All, For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7. Version 74.0, installed 13/03/2020, and version 80.0, installed… (read more)

Hi All,

For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7.

Version 74.0, installed 13/03/2020, and version 80.0, installed 28/08/2020.

I've seen another topic mentioning this problem for older versions, and tried using a Registry Cleaner as mentioned in that one - but it has made no difference, and both versions are still there.

I'm wary of trying to uninstall the 74.0 version using the Firefox uninstaller, as when I start that there is no mention of it just uninstalling 74.0 - it gives the impression it is uninstalling all versions, which is not something I want.

I just don't need two versions of Firefox on my PC, especially when the older version is no longer used.

Any advice would be much appreciated.

Asked by Pittsm07 1 day ago

Last reply by cor-el 23 hours ago

Annoying update message

How do i stop firefox from annoying me with "Whats new in this update" message? I don't do updates very often because most of the times firefox gets worse after i update,… (read more)

How do i stop firefox from annoying me with "Whats new in this update" message? I don't do updates very often because most of the times firefox gets worse after i update, before it gets fixed again. I have that problem on PC and Android phone, so i know its true. The old way over "About config" does no longer apply. The prompt pops up every couple of minutes and annoys the hell out of me. PLEASE HELP ME TO STOP THIS NONSENSE. Thanks

Asked by marc-antonio1979 1 day ago

Last reply by FredMcD 1 day ago

CCleaner

HELP I ran CCleaner not realizing it was going to delete my browsing history. I've tried some internet searches to find a way to recover the history but I am having no lu… (read more)

HELP I ran CCleaner not realizing it was going to delete my browsing history. I've tried some internet searches to find a way to recover the history but I am having no luck.

I am running Windows 7 Home, Firefox version 82.0 (64bit)

Thanks in advance to anyone who can help!

Asked by dremwolf 2 days ago

Last reply by cor-el 1 day ago

Adobe Flash Player finishing in December 2020

Adobe Flash Player is finishing 31 December 2020 in Australia, what is recommended to replace it or do I have something else already on my computer?? Would appreciate so… (read more)

Adobe Flash Player is finishing 31 December 2020 in Australia, what is recommended to replace it or do I have something else already on my computer?? Would appreciate some guidance if possible...

Asked by barbara 3 days ago

Last reply by cor-el 3 days ago

My DESKTOP Firefox act like mobile

My Firefox using on desktop computer act like mobile. It is seen on the Facebook. Suddenly FB change view to https://m.face.... and is changing again each time when I typ… (read more)

My Firefox using on desktop computer act like mobile. It is seen on the Facebook. Suddenly FB change view to https://m.face.... and is changing again each time when I type https://face... or anything else. Also whole layout looks like on mobile (very weird and impossible for operating).

More - after this happening, I had communicate that I am using "NEW Web browser" and I have to login.

This is happening also on other pages which have both version - for desktop and mobile

Asked by okiem 3 days ago

Last reply by cor-el 3 days ago

Save settings, bookmarks, chronic, open tabs and installed add-ons etc.

Hello, I use firefox only on my notebook since I don't have additional internet devices. What does synchronisation exactly mean? If sync is on and I select " settings, bo… (read more)

Hello, I use firefox only on my notebook since I don't have additional internet devices. What does synchronisation exactly mean? If sync is on and I select " settings, bookmarks, chronic, open tabs and installed add-ons " in the dialog and then "synchronise": Does it mean that after a crash or freh install/re-install on this machine or on another new notebook all these categories are saved in my firefox-account(?) so I can apply them to my fresh installtion and my former last firefox session including all the settings, bookmarks, open tabs etc. are fully recovered then? What would I have to do/click to "load" all this data to my fresh installation? Would be very nice if somebody could give me a short hint :) Thanks in advance!

Asked by alien1 3 days ago

Last reply by cor-el 3 days ago

Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character 5 days ago

Last reply by cor-el 5 days ago

How to update stored password

Firefox 81.0.1 (32-bit) Everything was working fine until a couple of weeks ago. Now whenever I go to a website which requires as login password it asks me for it every t… (read more)

Firefox 81.0.1 (32-bit)

Everything was working fine until a couple of weeks ago.

Now whenever I go to a website which requires as login password it asks me for it every time whereas previously it just automatically logged me in.

Even more annoying is that the login boxes are already populated with old login details. However these are not for the most recent login details (username/password).

How do I fix this?

Asked by mike.shingleton 5 days ago

Last reply by cor-el 5 days ago

browser using facebook

On late Monday this week, my Facebook pages were drastically altered by Facebook, later in the day. Earlier that day and ever since I have used Firefox as my browser, the… (read more)

On late Monday this week, my Facebook pages were drastically altered by Facebook, later in the day. Earlier that day and ever since I have used Firefox as my browser, there were never any problems. I received a notice from Facebook, after I signed in again later in the evening that Facebook, that my browser is no longer supported by Facebook, so my pages were changed , "to offer a better experience " when using Facebook.. The pages are now narrowed, that I cannot read the entire comments anymore. I know that Firefox is indeed is a browser that is accepted by Facebook, so this is puzzling why this change was suddenly made. I have the browser updated with the latest update. I cleared my cache, as Facebook mentioned in the FAQ's, but it still is the same. Is there something I can do on my end to resolve this issue on my end? Facebook does not offer any help for specific questions, other than FAQ's. Thank you.

Asked by jimt1 1 week ago

Last reply by Wesley Branton 1 week ago

Redirection does not work?

For example, lets say i try to login into https://forum.paradoxplaza.com/forum/ . When i enter my login/password it shows me a blank page and then nothing afterwards. Thi… (read more)

For example, lets say i try to login into https://forum.paradoxplaza.com/forum/ . When i enter my login/password it shows me a blank page and then nothing afterwards. This happens to me on quite a lot of sites, like https://www.gosuslugi.ru/ for example, which does the same thing, for payments on some delivery sites (like https://www.delivery-club.ru/spb) and such. It does not happen in other browsers, like IE for example.

Asked by JediMage 1 week ago

Last reply by cor-el 1 week ago