Firefox Community Forum

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Basically title.

Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're missing from my regular bookmarks, too.

I found an old thread that appeared similar, and the solution was to take a working copy of the favicons.db file and re-import it if it breaks (while the browser application is closed). However, this did not work.

Any help would be greatly appreciated.

I followed your very helpful article and my bookmarks reappeared, but the error message is now showing up every couple of days.

Update: Several days later, this is still happening. I wish someone would please help.

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settings page, and there is no button to enable pinning to the top bar, so I can't access Lastpass at all in this way. Have updated Firefox to 134.0.2 and reinstalled the Last Pass extension but no change. Previously I have been able to pin Lastpass extension to the top bar next to the Download icon. Other icon that do work: Pocket, Download, Account, Noscript, Duckduckgo search, ABP and jigsaw piece. When will this get fixed pleased?

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' installs of Firefox, I have experienced many crashes from Firefox per week. Sometimes there will be as many as 5 per day, but never less than one per day. During the same period I have also been running Vivaldi; it has not crashed once in that time. Now I have to do something. If there is a simple way to perform 'problem source identification', that is within my capability, I would be grateful for advice. If there is not, then clearly I will have to un-install Firefox.

As far as I can tell both of these browsers run with just 1 add-on/extension: uBlock Origin. Disabling this extension in Firefox does not stop Firefox from crashing.

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's forgotten all about the previous session - none of my tabs re-open, the window opens up maximized.

2. Whenever I close the last open window, my previous tabs are completely forgotten. Checking task manager reveals that there are 10 or 11 Firefox processes that are still running.

• I have a second Windows 11 device that DOESN'T exhibit any of these issues and works correctly. Closing Firefox does not leave any running processes around.
• "Open previous windows and tabs" is enabled in options.
• "Firefox will: Remember history" is set in the History options.
• Both devices are running Firefox 137.0.2 64 bit.

Problematic PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎23/‎2025 OS build 26100.3476 <<< This is different! Experience Windows Feature Experience Pack 1000.26100.54.0 <<< This is different!

Working PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎4/‎2025 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new private window don't show up. They show up when I pin Firefox to the taskbar but not the Start Menu.

Images attached for illustration: right-clicking Firefox in Start Menu and right-clicking Firefox in taskbar

Hello,

I can no longer log into twitch, it says my browser isn't supported.

Before you say anything: I have the latest version of Firefox, I have disabled all addons, cleared all cache and cookies, even tried a complete, clean re-install. I can log-in in other browsers, just not in Firefox. I have disabled enhanced tracking protection as well, didn't work.

Does anyone have an idea?

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

OS: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble Firefox: mint-001 -. 1.0 / 137.0.2 (64-bit)

When starting Firefox with a completely new generated profile, I still get following errors in the Browser console tool:

For example (see attachment): services.settings: UnknownError: IndexedDB: main/moz-essential-domain-fallbacks getLastModified() IndexedDB: The operation failed for reasons unrelated to the database itself and not covered by any other error code. Module: RemoteSettingsClient.sys.mjs:555

At this time using Firefox, I haven't configured a Firefox sync-account, to sync settings with the central stored profile on Firefox servers.

Solution: May it is helpful, that if a sync-account isn't configured by a user, these function calls should be suppressed by Firefox, in order to avoid these exception/error messages in Browser console. These error message are just irritating messages, as long as a sync-account isn't configured and activly used.

It seems like after an update I cant connect firefox to my plex server I did a browser clear and it worked temporally but it started again. But it will connect if i use Safari Please advise Seems to be a Http Https issue