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Firefox loading is slow for the last few days

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so fa… (read more)

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so far. I also have Opera and Chrome which are running absolutely fine. The program itself starts up fine but just seems to be very slow to load pages.

I am on Windows 10 with latest updates which is run on a separate SSD drive. Everything else runs very quickly like the resource heavy NoxPlayer.

Please let me know what further details I can provide you with.

Thank you in advance!

Asked by vsquad22 1 hour ago

Last reply by FredMcD 4 minutes ago

Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (read more)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Asked by bgula 2 weeks ago

Last reply by FredMcD 9 minutes ago

"This computer is blocked. Error #MS-77X1. Call 1-888-690670." Is this a scam?

Message received three times so far: "This computer is blocked. Error #MS-77X1. Call 1-888-690-0670." Is this a scam? Screen freezes. I immediately shut down and reboo… (read more)

Message received three times so far: "This computer is blocked. Error #MS-77X1. Call 1-888-690-0670." Is this a scam? Screen freezes. I immediately shut down and reboot. What else can or should I do?

Asked by jbuckley1 4 hours ago

Last reply by jscher2000 3 hours ago

Firefox browser

I continually have a yellow bar across the top of the page when I open Facebook on Firefox. It says "A web page is slowing down your browser. What would you like to do?"… (read more)

I continually have a yellow bar across the top of the page when I open Facebook on Firefox.

It says "A web page is slowing down your browser. What would you like to do?" then there are 2 buttons and a X next to that question.


My request is for Firefox to tell me it is Facebook causing the problem and how to get rid of it.

Asked by maggi146 7 hours ago

Last reply by FredMcD 4 hours ago

large black boxes or lines are appearing and preventing me from entering text in varous programs’ for ‘Firefox’

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’ These are very large black "boxes" that also cause gmail… (read more)

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’

These are very large black "boxes" that also cause gmail to flick in and out from a large to a small display

Asked by Graeme 9 hours ago

Last reply by cor-el 6 hours ago

Creashes Firefox

Hello. My firefox has crashed daily. I could not identify any standard behaviour . Can anydody help? This is the last ID crash: bp-aa3008ce-370d-4773-986c-71fdc020112… (read more)

Hello.

My firefox has crashed daily. I could not identify any standard behaviour . Can anydody help?

This is the last ID crash: bp-aa3008ce-370d-4773-986c-71fdc0201124

Tks

Matheus Gil

Asked by mfsgil 7 hours ago

Last reply by philipp 6 hours ago

Firefox freezing

For some reason Firefox keeps freezing and i can't do anything on my PC and have to restart it to bypass the issue but the same problem keeps happening. I'm not sure what… (read more)

For some reason Firefox keeps freezing and i can't do anything on my PC and have to restart it to bypass the issue but the same problem keeps happening. I'm not sure what the exact issue is or how to fix it.

Asked by samarigil66 20 hours ago

Last reply by FredMcD 15 hours ago

slow loading

I notice while browsing that my pages weren't loading as quick as normal. internet speed seemed fine so i opened task manager which under firefox it showing 5 open, altho… (read more)

I notice while browsing that my pages weren't loading as quick as normal. internet speed seemed fine so i opened task manager which under firefox it showing 5 open, although there is only one screen showing. I took at screen shot

Asked by tigerryes 1 day ago

Last reply by FredMcD 23 hours ago

Audio stops playing after 2-3 seconds

The issue: on all sites, whenever media with audio plays (either automatically, or when I click), the audio stops after 2-3 seconds. If it is video, the video continues t… (read more)

The issue: on all sites, whenever media with audio plays (either automatically, or when I click), the audio stops after 2-3 seconds. If it is video, the video continues to play without sound. When it is audio-only, such as bandcamp, the timestamp stops. Audio resumes playing if I rewind or manually move the timestamp handle (scrubber?) back. This must be repeated each time the media is paused. Audio does not resume playing if play and pause are pressed, or if the site is refreshed.

Troubleshooting steps attempted so far:

  • Tried a different browser. Microsoft Edge works just fine.
  • Allowed autoplay for both audio and video
  • Cleared cache, and ensured that cookies were allowed
  • Turned off all adblockers
  • Uninstalled flash
  • Refreshed firefox settings

I'm at a loss!

Asked by juniper.mitchell 2 weeks ago

Last reply by FredMcD 1 day ago

Firefox crashes all the time - tried refresh, safe mode, disabling hw acceleration. Reinstalled multiple times including earlier version.

Have tried just about everything (i think) as i have read in the other support posts. When i boot my computer and try firefox, it loads for a second and then crashes ask… (read more)

Have tried just about everything (i think) as i have read in the other support posts. When i boot my computer and try firefox, it loads for a second and then crashes asking to send the crash report and to restore the tab. I click yes and it crashes again with the same window. Sometimes if i reboot it all of a sudden works. But literally everyday when i log on for the first time it crashes, then i reboot and sometimes it crashes, and then sometimes on the second reboot it just works somehow. I have tried installing earlier versions, refreshing firefox, starting in safe mode etc.

Here are a few of the crash IDs that were submitted successfully (others failed to submit). Thanks for your help.

bp-184c9810-753f-4c95-8ab9-7bdbf0201123 bp-9dd6128c-efde-48d2-8a60-cca8b0201123 bp-838ee5a6-c78d-441d-a830-78be20201123 bp-cad59347-bdef-48a8-9965-742960201123

Asked by dan.kline 1 day ago

Last reply by FredMcD 1 day ago

please help! what's wrong with my firefox browser?!

My firefox browser lost its icons at first. Then when I continue using it, the problem is getting worst, the display seems to lag every single time here and there as I mo… (read more)

My firefox browser lost its icons at first. Then when I continue using it, the problem is getting worst, the display seems to lag every single time here and there as I move the cursor.

I am using windows 8 pro with Intel(R) Core(TM) i5-3230M CPU 2.60GHz 4 GB RAM, 32bit operating system with x64-based processor The firefox browser I use is 83.0 (32-bit)

Asked by raudhatuljannah1709 1 day ago

Last reply by FredMcD 1 day ago

Slow Firefox and after being online awhile messages pop up on myFacebook that another page is slowing it down

First off I am NOT "computer Savvy" to say the least,My Firefox has slowed down quite a bit and when I try the refresh and all it doesn't do anything on my end. I don't w… (read more)

First off I am NOT "computer Savvy" to say the least,My Firefox has slowed down quite a bit and when I try the refresh and all it doesn't do anything on my end. I don't want to loose my folders or my favorite...Can anyone help me in "speeding up" my Firefox? Thanks in advance

Asked by eazyd920 1 day ago

Last reply by FredMcD 1 day ago

FireFox lockups

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only t… (read more)

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only thing i can do is kill the process or reboot but the problem just keeps coming back without fail. I`m using deb 10.6 with a dell i5 4th, gen with plenty of ram and hdd space, it`s a new install at that only about a week old. I have noticed this has been a problem with FF ever since i started using it many years ago.\ The others are all the same, it seems that people and companies don`t take much pride in their work anymore. You see this everywhere not just with FF.

I also noticed that when "Share Data" is checked Wikipedia is mentioned, this site is so subjective it is not allowed to be used by any University student for research so why it it doing being used here ? The other problem is if plugin info can be seen and recorded why are extensions allowed in the store that supposedly block this info from being collected when they don`t work, this feature proves it, if it's supposed to be blocked then it would not be published in the form even after clicking "Share Data" clicking anything is irreverent it should be blocked no matter what.

Asked by Adam 1 week ago

Last reply by FredMcD 1 day ago

Firefox and AMEX login

When trying to log in to AMEX using Firefox, a message comes up saying service not available. Called the company and they say to use another browser. Using Microsoft Ed… (read more)

When trying to log in to AMEX using Firefox, a message comes up saying service not available. Called the company and they say to use another browser. Using Microsoft Edge worked, but I would rather use Firefox. Please advise.

Asked by frappe825 2 days ago

Last reply by cor-el 1 day ago

re: Printing FedEx through Firefox

Finding out that this issue has been happening for about 3 weeks now. Previously, our shipping/receiving guy would log into FedEx through Firefox and then have to print r… (read more)

Finding out that this issue has been happening for about 3 weeks now. Previously, our shipping/receiving guy would log into FedEx through Firefox and then have to print receipts, shipper info, etc that would normally size to a standard 8.5" x 11" sheet. However, at some point several weeks back, that paper size changed to half that width but kept the length. (Attached is a screenshot). I did try the following:

> Going through the "about:config" and replacing/updating the "prefs.js" file -- no good.
> Updating Firefox. It is running the latest version -- no good.
> Updated Windows -- no good.

Initially, I thought it was a glitch with FedEx but then narrowed it down to being specifically a Firefox issue. He is currently running the FedEx through MS-Edge and not having the printing issues that are present with Firefox. Last week, I uninstall Firefox completely and then reinstalled it, but the problem still persists.

His system is a Windows 10 Pro and does have a couple of thermal label printers hooked up to it but they are not set as default. Presently, this appears to be the only issue he is having when printing from FedEx through Firefox. It's like Firefox has latched onto the size of the label printers and will not let go.

Any suggestions? Thanks. BGunn

Asked by bgunn 5 days ago

Last reply by jscher2000 2 days ago