Showing questions tagged: Show all questions

Certain videos on certain web pages won't play.

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play vi… (read more)

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play videos because the link (video screen) would not appear. The text below where the screen should have been appears. I worked with Townhall on this and we could not solve it. Interesting was that periodically the link would appear but now doesn't appear at all. So I am forced to use MS Edge for Townhall videos.

Then it happened on another site I frequent - RacerX.com. When I try to play a video I get a blank screen with the message: "Unfortunately your Targeted Advertising privacy settings prevent us from showing you this YouTube Video. Please update your consent to see this content." I cannot find anything in settings which should cause this. I changed nothing. Settings are the same as they've been for years. So now for RacerX videos I have to use MS Edge.

I would prefer to continue to use Firefox as my browser but switching back and forth is not productive. As much as I do not want to make MS Edge my default browser it looks like I will have no choice unless you can help me solve this issue.

Asked by miscthings4 6 days ago

Last reply by zeroknight 4 days ago

firefox constantly freezing on different website

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use… (read more)

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use chrome but firefox is unstable. It freezes and I have to open task manager to try to close it and there are dozens of firefox tasks running.

Before you ask: this is a new laptop, windows 11 is updated, all the drivers, etc are updated too. I do not use extensions.

Asked by k stephens 5 days ago

Last reply by zeroknight 4 days ago

Firefox glitching out after most recent update

I don't have the words to describe what's happening here. Please see screenshot. Frequently when using Firefox- since the latest update, it's up-to-date on up-to-date Mac… (read more)

I don't have the words to describe what's happening here. Please see screenshot. Frequently when using Firefox- since the latest update, it's up-to-date on up-to-date Macbook Sonoma 14.4- this starts happening, when I move around my cursor, the images get all funky, it seems to be pulling in visual information from multiple tabs. Restarting the app clears it out, until the next time it happens. Any thoughts on this?

Asked by carnivee 5 days ago

Last reply by zeroknight 5 days ago

laptop (windows 11) cannot reach www.belastingdienst.nl I Destop (windows 10) can

When I go to www.belastingdienst.nl I receive the message: connection reset. The cause is not business of the site. Furthermore I can load all other sites on my laptop (w… (read more)

When I go to www.belastingdienst.nl I receive the message: connection reset. The cause is not business of the site. Furthermore I can load all other sites on my laptop (windows 11) My old desktop (windows 10) does not have such problems. What can I do to reach www.belastinggdienst.nl on my laptop? It might have something to do with my firefox settings.

I am most grateful for any help

ruud de jongh ruudjdejongh@gmail.com

Asked by Ruud de Jongh 5 days ago

Last reply by zeroknight 5 days ago

Firefox Not Launching

I have recently downloaded Firefox on Windows 11. When I first installed it, it worked fine, but it crashed and I couldn't open it again. When I try to open Firefox, a "T… (read more)

I have recently downloaded Firefox on Windows 11. When I first installed it, it worked fine, but it crashed and I couldn't open it again. When I try to open Firefox, a "Troubleshoot Mode" window flashes for less than a second and closes. About 8 months ago, on a different computer with Windows 10, had the exact same problem. I thought it was just because it's ancient, but it does the same thing on my well-functioning computer. I have tried the Microsoft Store Firefox and downloading from the website. I have reinstalled and restarted several times, and my computer is up to date. I do not use any 3rd-party security software. I still cannot launch a Firefox window at all. I love Firefox on mobile and I really want to use it on PC. Thanks for your help!!

Asked by vee_c 1 week ago

Last reply by zeroknight 5 days ago

Hardware acceleration

Problem. The Firefox browser does not use the hardware root of my video card (Radeon HD 5550 video card). Online video is very slow on some sites (everything is fine on Y… (read more)

Problem. The Firefox browser does not use the hardware root of my video card (Radeon HD 5550 video card). Online video is very slow on some sites (everything is fine on YouTube). There are also artifacts in the form of a flickering horizontal stripe on the second monitor when duplicating the screen (this stripe is very annoying). In the Chrome browser everything works fine after forcibly enabling hardware acceleration (in the Chrome browser I enabled the “Override software rendering list” parameter by changing the switch to the “Enabled” position) in the Firefox browser I changed the “layers.acceleration.force-enabled” parameters from “false” " to "true", but that didn't help. Operating system Windows 10 with the latest updates, Firefox browser 123.0.1 (64-bit), latest video card drivers for Windows 10 amd catalyst 15.201.2401-151104a-296388c-ATI

Asked by Alex M 1 week ago

Last reply by zeroknight 5 days ago

Copy and paste in Firefox on Window 11 stops working

I'm using Firefox on Windows 11. Frequently, copy-and-paste quits working. I restart the browser and refresh the browser; sometimes it starts working, but most of the t… (read more)

I'm using Firefox on Windows 11.

Frequently, copy-and-paste quits working.

I restart the browser and refresh the browser; sometimes it starts working, but most of the time it doesn't.

Restarting my computer seems to restore the functionality.

This has been going on for a few months now. Using version 123.0.1 (64-bit).

Does anyone have any suggestions? Thanks.

Asked by Roberto 6 days ago

Last reply by zeroknight 5 days ago

Video crashes caused by Weather Network website via Firefox

Hi, I have Weather Network among my regularly used bookmarks at the top of my screen, but this is the only site that causes a video crash. If I click on Weather Network,… (read more)

Hi,

I have Weather Network among my regularly used bookmarks at the top of my screen, but this is the only site that causes a video crash. If I click on Weather Network, I get to the main page and usually a video will start to play as I scroll down. If I scroll past the video, it changes to PIP in the bottom right corner. Once I close Firefox, my mouse cursor freezes for a moment and then all 4 screens go blank. They try to come back on, but usually just flash and I only see a portion of what I should see for a brief moment before it goes blank again and continues this cycle. I try to use Task Manager, but I only get the Task Manager dialogue box with no text, just the window with a coloured background. If any thing does finally come up, I usually restart Windows Explorer and all of my problems go away, but most of the time I have to to a full restart of the PC. I did manage to get video of the crash on my phone.

Asked by Cynthiajasmyn 6 days ago

Last reply by cor-el 6 days ago

Firefox needs over 100 GB of memory and always crashes

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have a… (read more)

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Asked by hello247 1 week ago

Last reply by cor-el 6 days ago

Why is Firefox rejecting my Firefox account password

I am trying to export the passwords collected on Firefox and I enter my Firefox account password, as indicated and SAVED in my list of passwords and in the account. Bu… (read more)

I am trying to export the passwords collected on Firefox and I enter my Firefox account password, as indicated and SAVED in my list of passwords and in the account. But it is rejected. Why?

Asked by joecone 6 days ago

Last reply by cor-el 6 days ago

youtube.com

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the space… (read more)

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the spacebar to press stop or play

Asked by welsevul1996 1 week ago

Last reply by zeroknight 1 week ago

Firefox randomly fails to load certain websites

Windows 10, Firefox 123.0 (64-bit) It's so bad that I might have to stop using it entirely. I've tried creating new profiles, disabling all add-ons, and disabling Enhan… (read more)

Windows 10, Firefox 123.0 (64-bit)

It's so bad that I might have to stop using it entirely.

I've tried creating new profiles, disabling all add-ons, and disabling Enhanced Tracking Protection; none helped.

https://drive.google.com/file/d/1DX19hX88Hz_XUbsd0dAljiiiKY_XUUN_/view

As you can see in the video (about the 00:16 mark) it randomly stops properly loading pages from the website, even in new tabs. The only temporary remedy is to either close and re-open FF, or press Ctrl+F5 (which I did at the end of the video).

I must add that it can happen even when loading the website for the first time in the session.

Asked by eddman 1 week ago

Last reply by zeroknight 1 week ago

Sentences randomly repeating in written text.

Hi there, I've been having an issue lately where random text I've written is being inserted into other areas of my paragraphs in online text blocks. This mainly happens… (read more)

Hi there,

I've been having an issue lately where random text I've written is being inserted into other areas of my paragraphs in online text blocks. This mainly happens when I hop between paragraphs and try to edit content.

IE: If I wrote this statement and went back to correct something above, this sentence would "somehow" get added into the spot where I'm editing. It makes NO sense and is only happening within Firefox. Is there a way to fix it? I've noticed this happening on both Facebook and Indeed now too...so, I think it could be more of an issue with Firefox than certain sites.

The image is an example of the text being added in and reinserted. Thanks in advance for the help!

Asked by renorris3 1 week ago

Last reply by zeroknight 1 week ago

html5 video full screen mode exits randomly: multiple browser windows, multiple monitors.

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one … (read more)

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one monitor then I switch focus to the second browser window to do other various activities, the video playing on the other monitor will sometimes exit out of full screen mode and continue playing in the original embedded small screen size. So far I've tried disabling all but the most essential extensions, put the theme back to the default mode, made sure my graphics card is fully updated, and even attempted a few setting changes people have recommended for fixing similar issues, but nothing seems to work.

As of right now, the only workaround would be to use the picture in a picture mode and put that to full screen, but that isn't ideal as picture in picture mode is set to be "always on top". I could also use a different browser, like Chome on my second monitor which doesn't seem to cause the video to exit full screen mode, but again, I typically prefer to use firefox for most things online.

Anyway, I'm now out of ideas on what to try to get firefox to behave in the way I want it to.

Asked by saholiday 1 week ago

Last reply by zeroknight 1 week ago

Steam Downloads stop when FF is open

whenever I launch Firefox, my Steam downloads plummet to 0. Just sitting on the home screen (blank) is enough to do that, or navigating around at all. I've tried a new do… (read more)

whenever I launch Firefox, my Steam downloads plummet to 0. Just sitting on the home screen (blank) is enough to do that, or navigating around at all. I've tried a new download of FF, private browsing, no extensions enabled, and nothing seems to make a difference. Which drive I write to doesn't make a difference, either.

Specs: 22H2 Windows 10 i5-12600k AMD 5600XT graphics card FF 123.0.1

Asked by labarbera.frank 1 week ago

Last reply by zeroknight 1 week ago

firofox wants to upgrade every time I open it. No error messages or so.

For the last few days Firefox asks me to upgrade every time I open it up. If I agree, it appears to do its thing because I get no error messages. Anybody else have this i… (read more)

For the last few days Firefox asks me to upgrade every time I open it up. If I agree, it appears to do its thing because I get no error messages. Anybody else have this issue? Any suggestions for what to do?

Asked by dgh4 1 week ago

Last reply by cor-el 1 week ago

Firefox takes up too much ram

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration. For cont… (read more)

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration.

For context, my specs: 8gb ram i5 1240p (integrated graphics)

I know you're meant to use up all of your ram, but I typically have other apps pen to multitask.

Thank you

Asked by 153602 1 week ago

Last reply by zeroknight 1 week ago