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Bookmarks Menu is imported in Win11, but Bookmark Tool bar is not imported/visible

I installed Win11, Firefox ESR and tried to import my bookmarks which I exported in Win10 to an HTML file. When I open the HTML file I can see the bookmarks under the Boo… (read more)

I installed Win11, Firefox ESR and tried to import my bookmarks which I exported in Win10 to an HTML file. When I open the HTML file I can see the bookmarks under the Bookmarks Toolbar but these are not imported/visible. After import I can only see the Bookmarks Menu bookmarks.

What is going wrong here?

Asked by lexk4 1 day ago

Last reply by cor-el 1 day ago

[Performance issue] Slowness due overextensive virtual memory usage

Hello. I want to report a performance issue (slowness) caused by the overexcesive virtual memory usage by Firefox sub-processess. State description After runing Firefox, … (read more)

Hello. I want to report a performance issue (slowness) caused by the overexcesive virtual memory usage by Firefox sub-processess.

State description

After runing Firefox, I observed in the htop the process of Firefox (and it's sub-processes) and compared it with the about:processes

I had discovered that main Firefox process opens many sub-processess that aren't even used (they does not appear on the mentioned above "about" page).

Additionally, in some mement, at latest one of the created sub-process start to use 28.6 GB of virtual memory, like each of the created by it sub-process. This causes quite big loose of stability of the browser and even system

Asked by Mcgiwer 3 days ago

Last reply by Shashank Shekhar 3 days ago

"The bookmarks and history system will not be functional" error message while startup

While startup of Firefox I'm getting the "The bookmarks and history system will not be functional" error message. All because Firefox seem to be too stupid to follow a co… (read more)

While startup of Firefox I'm getting the "The bookmarks and history system will not be functional" error message.

All because Firefox seem to be too stupid to follow a correct symbolic link to place (on another drive) where the file exist and has propper permissions (is accessable).

Thereof, please notify the developers about the described above bug, that it can become quickly fixed. Thanks

Asked by Mcgiwer 3 days ago

Last reply by jscher2000 3 days ago

version 91 of firefox keeps freezing the OS - Linux

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then … (read more)

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then 30 seconds , sometimes 1 minute, but after the first page has been loaded if I open another page , it will be as usual 2. Completely random and without any sign of slowing down the OS - the OS freezes - nothing works at all and I have to restart it using the power button. ( and this happens when Firefox is open so I doubt Firefox)

version Firefox Browser 91.0.2 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Asked by vhsu20 4 months ago

Last reply by jonzn4SUSE 5 days ago

Firefox stays on Window mode

So every time I open Firefox, it starts at Windowed mode, not in full screen mode. Right clicking the shortcut to select maximized in the Run section does not work for me… (read more)

So every time I open Firefox, it starts at Windowed mode, not in full screen mode. Right clicking the shortcut to select maximized in the Run section does not work for me. I would have to double click the top bar every time to get it to be full screen.

Asked by Sauceman64 1 month ago

Last reply by jscher2000 1 week ago

Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (read more)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

Asked by DBT 1 month ago

Last reply by FredMcD 1 week ago

PDF print issues

Hi, in recent Firefox updates in debian testing (and in recent developer edition), when I try to print a PDF the page number is just in border and don't get printed. I tr… (read more)

Hi, in recent Firefox updates in debian testing (and in recent developer edition), when I try to print a PDF the page number is just in border and don't get printed. I try almost all things i found related in about:config.

Also in export to file, now don't strore previous location and always point to ~/mozilla.pdf is a problem, user need to change for a path each print to pdf. Also in debian the file explorer opened dont show recent files can help.

Thanks so much for your help.

Asked by jabiertxof 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Frequent crashes during videos

Firefox or the tab almost always crashes when I try to watch a video. I have already tried Memtest86 and it turned up with no problems. I went into troubleshoot mode, but… (read more)

Firefox or the tab almost always crashes when I try to watch a video. I have already tried Memtest86 and it turned up with no problems. I went into troubleshoot mode, but now the tab crashes instead of the whole window. Help!

Asked by phsand07 1 week ago

Last reply by Seburo 1 week ago

How can I change the colors of the drop down menus?

After the recent update the colors of the drop down menus has changed. File, Edit, View, History, Bookmarks, Tools and Help. Prior to this it was white background with … (read more)

After the recent update the colors of the drop down menus has changed. File, Edit, View, History, Bookmarks, Tools and Help. Prior to this it was white background with black writing. Now it is black background with white writing. I am using Abstract Electric theme which is a dark theme but prior to this I was able to have the white background and black text. Can't figure out how to change it, I am sure it is something simple but for the life of me can't alter it. I don't want any colors to change except the colors of the drop down menus. Please help.

Asked by Ashkevron 5 months ago

Last reply by jscher2000 2 weeks ago

In Google Play, screen goes white when trying to write or edit a review

When I try to write or edit a review on Google Play it fails because the screen goes totally white. This doesn't happen in Chrome or Edge. I tried many things including… (read more)

When I try to write or edit a review on Google Play it fails because the screen goes totally white. This doesn't happen in Chrome or Edge. I tried many things including deleting all Google cookies, allowing pop-ups, etc. Platform: latest Win10 Pro 20H2, Firefox 91.0.1.

Asked by FidoFidoFido 5 months ago

Last reply by René Locher 2 weeks ago

Default font in italics

Hello, my Firefox browser suddenly started to use italics with the default font. It seems the default font settings doesn't even support an italics setting. So how can I … (read more)

Hello, my Firefox browser suddenly started to use italics with the default font. It seems the default font settings doesn't even support an italics setting. So how can I get rid of it? Kind Regards,

Asked by hugo_habicht 1 month ago

Last reply by cor-el 3 weeks ago

Pocket error message.

Every time i try to log into pocket i get a error message "403". This just started earlier today 1-2-2022. The image upload / attach feature is not working either, it jus… (read more)

Every time i try to log into pocket i get a error message "403". This just started earlier today 1-2-2022. The image upload / attach feature is not working either, it just loops.

Asked by Adam 3 weeks ago

Last reply by FredMcD 3 weeks ago

Suddenly Lost all bookmarks

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly whe… (read more)

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --> bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark.

This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available?

Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks?

Thanks & Regards

Asked by deepak.fojdar 3 months ago

Last reply by Bithiah 3 weeks ago

sync connected services of 2 computers overwrite each other

Hello, I have a desktop and a laptop. I want to sync my firefox data (tabs, history, etc) between them. Now the problem. Only one device shows up under my account's "Conn… (read more)

Hello, I have a desktop and a laptop. I want to sync my firefox data (tabs, history, etc) between them. Now the problem.

Only one device shows up under my account's "Connected Services". Each time I sync or change the profile name on the dekstop or on the laptop they overwrite each other.
i.e. I will have under "Connected Services" a single client with name "desktop", then i go to my laptop and enable sync with name "laptop" and now on my account there is only client "laptop". if I go to my desktop and change the name of the desktop sync client to "desktop2" and update, then i will only have "desktop2" under "Connected Services". How can i connect both my laptop and desktop to my account to sync data between them????

I suspect it could have something to do with me cloning my firefox installation from the laptop to teh desktop and they having the same "ID"? if that makes sense?. ( I cloned the entire C: drive of the laptop to a new drive and use that as a C: drive for the desktop)

Asked by erde_valkirian 3 weeks ago

Last reply by jscher2000 3 weeks ago