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Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (read more)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 5 days ago

Last reply by jonzn4SUSE 13 minutes ago

Videos will not fullscreen completely

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I op… (read more)

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I open the browser. I thought it was my extensions but it was not that. A thread was created on reddit describing the problem I have. I have linked it here. https://www.reddit.com/r/firefox/comments/rhwuvz/firefox_full_screen_on_win11_always_leaves_some/ I tried to change themes and that also did not work. Not sure what the problem is. Please help.

Asked by dk 3 weeks ago

Last reply by jonzn4SUSE 18 minutes ago

metrobyt-mobile.com won't load

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way th… (read more)

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.' displays on page. website loads fine on chrome. have cleared cache, & done all the other recommended fixes, to no avail. website loaded fine in may before last firefox update. problem noticed 1 week ago.

Asked by 6flagsjunkie 2 hours ago

Last reply by cor-el 37 minutes ago

browser hangs up

On occasion with mulitple pages open on firefox it then stops opening up to any new page. I can be watching a YouTube video on page 1 while reading on page 2 or more, and… (read more)

On occasion with mulitple pages open on firefox it then stops opening up to any new page. I can be watching a YouTube video on page 1 while reading on page 2 or more, and then page 2 will no longer bring up new pages. Page one also stops going to any new site requested at that point. Although the curent page will still work. At that point I have to shut down the browser to regain control. What is happening here?

Asked by goldminor 1 hour ago

Last reply by jonzn4SUSE 42 minutes ago

Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (read more)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Asked by EdingtonJD 16 hours ago

Last reply by RobertJ 47 minutes ago

Browser not opening

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipcon… (read more)

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipconfig" I dont know what to do is it possible it can be resolved?

Asked by aherrera3206 1 day ago

Last reply by jonzn4SUSE 1 hour ago

URLs appear when saving/printing to pdf

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the pa… (read more)

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the page. How can this be prevented? This does not happen when using MS Edge. Please see the attached screenshot. The top image is from a pdf printed using Firefox, and the bottom is from a pdf printed using MS Edge. 91.8.0esr (64-bit)

Asked by firefoxq 5 hours ago

Last reply by jonzn4SUSE 1 hour ago

How to reduce scrolling speed/sensitivity of mouse wheel when viewing Google Sheets in Firefox?

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll do… (read more)

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll dozens of lines at a time. It doesn't misbehave with Sheets in Chrome. I've tried changing mouse settings and settings in Firefox but to no avail. Is there a setting somewhere in Sheets or Firefox that I can change to reduce the scroll speed?

Asked by Simon 2 weeks ago

Last reply by Cedric & Bev Stone 2 hours ago

"Never remember history" setting stops UBlock Origin from blocking ads.

"Never remember history" setting stops UBlock Origin from blocking ads. When I set it to Remember History, UBlock Origin blocks ads. When set to Never Remember History, a… (read more)

"Never remember history" setting stops UBlock Origin from blocking ads. When I set it to Remember History, UBlock Origin blocks ads. When set to Never Remember History, ads are no longer blocked. I notice this mostly on YouTube. Any way to have UBlock Origin block ads AND have Firefox never remember history BOTH?

Asked by mitch.lester 2 hours ago

Last reply by RobertJ 2 hours ago

Dark screen and menus

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal wit… (read more)

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal with.

How do I reset to white and sync them on all my devices?

Asked by tmw46 5 months ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Since Firefox updated to 102.0, started getting popups saying script is slowing firefox down - end script or continue. Has some new option been added to cause this?

Since Firefox updated to 102.0, started getting popups saying script is slowing down Firefox - continue running or stop running. Have never gotten this before, and get i… (read more)

Since Firefox updated to 102.0, started getting popups saying script is slowing down Firefox - continue running or stop running. Have never gotten this before, and get it on multiple PCs. Has some new option been added to cause this, and how do I turn off this popup?

Asked by Barry Jedrick 4 hours ago

Last reply by RobertJ 2 hours ago

Firefox on Windows 10 crashes every time it is closed (last 6 months or so).

In making this post I am following instructions found at https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting, which include the statemen… (read more)

In making this post I am following instructions found at https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting, which include the statement "Fill out the Details section of the next page..." which seems to refer to THIS page, but I see no Details section here, so I'll just put the details where they seem to apply.

Firefox Version 102, installed today, shows the same symptom I've been seeing for several weeks, perhaps months: whenever Firefox is closed, a crash report popup appears on the screen (after a minute or two). I've been submitting these on a regular basis and hoped that Version 102 would contain a fix, but the issue continues.

So today I've created some minimum-to-reproduce examples, in each case using the same setup, but closing Firefox in a different manner:

Setup: Firefox for Windows V 102 installed today. Windows 10 is up to date. I open Firefox in troubleshooting mode, which displays my home page, located on a shared server that I use for a website and other stuff I want to be able to access from anywhere. Nothing exotic, just a list of links. That works.

Then, without doing anything else (for purposes of these tests), I close Firefox via one of the following (with associated report ID):

  • Click on large X in the upper right corner of the window.
   bp-e31ef7d6-8d17-41c8-a204-0e53c0220630e
  • In the window menu, select File > Exit.
  bp-d15f97c8-267f-4550-9d42-69eb70220630
  • On the task bar, RMB on Firefox, then select 'Close window'.
 bp-39756c12-ccb7-4f83-998a-ec8030220630

My system is an HP laptop with AMD Vision A6 processor. My wife uses a Dell all-in-one on the same wired network and does not experience the crash-on-close symptom. This makes me suspect my hardware, but just tested with other browsers:

Chrome - Blocked my home page (never saw that before, but I use Firefox...) until I removed the block from Settings. Closed without crashing. Edge - Updated itself, then gave me the same "Not secure" warning as Chrome, but displayed the home page anyway. Closed without crashing.

In all cases, the link to my home page is specified as http://, not https:// My wife's system is set up the same way.

My question: How can I get Firefox to close gracefully, without spitting out a crash report 1-2 minutes later? Note that I can OPEN Firefox and use it for hours without incident, but if I close it and do something else, when I close THAT, there's the Firefox crash report window underneath.

I just ran the w3.org validator on my home page and I see that a few errors have crept in,. mostly unencoded ampersands. I'll fix those, but if that caused a problem for Firefox, would it wait until much later to crash? And why only on my system, not my wife's?

Suggestions?

Asked by Chris Beall 3 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

scrolling

Good day! I trust you all are well. I am using a Kensington Expert Mouse (wired, K64325), and KensingtonWorks application for settings. Although I use the slowest scrolli… (read more)

Good day! I trust you all are well. I am using a Kensington Expert Mouse (wired, K64325), and KensingtonWorks application for settings. Although I use the slowest scrolling speed, the scrolling is still very fast i.e. one click is a full screen. In other applications the settings are working well. How can I slow down the scrolling? Many thanks and regards, Konstantin

Asked by Stanyek 2 months ago

Last reply by Cedric & Bev Stone 2 hours ago

View previously browsed images

Hello Is there a way to find previously viewed images somewhere? I was watching an image in the Firefox browser a few days ago and now that I went back to check it again … (read more)

Hello

Is there a way to find previously viewed images somewhere? I was watching an image in the Firefox browser a few days ago and now that I went back to check it again the page had been removed by the user. I assume all images that I´ve viewed has been stored somewhere on my computer? Where can I see these?

The same question goes for webpages. The image was on a webpage that I would like to view again but it was removed along with the image. Can I see whole pages that I´ve previously browsed somewhere?

I know this has been posssible in the past but it was like 10 years ago I last checked.

Thanks!

Asked by shigerio85 1 month ago

Last reply by Ming Ze 16 hours ago

When I open Firefox browser I get this message

After I open the Firefox browser, a window opens: We couldn't create the data directory - Microsoft Edge can't read and write to its data directory: C:\ProgramData\McAfee… (read more)

After I open the Firefox browser, a window opens:

We couldn't create the data directory - Microsoft Edge can't read and write to its data directory: C:\ProgramData\McAfee\WebAdvisor\UIHost.exe_pr]S-1-5-21-1684796555-4169006821-2310766321-1005\wa1656781557\EBWebView

Tried to re-intall Edge, does not work, cleared all cookies, etc. Still get this message once I open the Firefox Browser.

Any suggestions how to clear this problem?

Asked by josenavarro409 1 day ago

Last reply by cor-el 1 day ago

Log ins lost every time I start FireFox - only started happening recently.

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else. Back Story: I have a "few" windows and… (read more)

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?


To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Asked by teeny_weeny 2 days ago

Last reply by TechHorse 3 hours ago

Disable Delete Option In Downloads Panel

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version … (read more)

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version 88 this feature was not on it and version 102 now has this feature and I do not like it.

The feature I am talking about is if you open the downloads panel and view the downloads list and right click on one of the downloaded files in list there is now an option to Delete. I accidentlly hit this and thought it was just deleting it from downloads panel. Nope it deletes it from computer permanently, not even to recycle bin. Click Delete its gone for good until download it again.

And this delete option is right above the option remove from history, which I use a lot.

So I want to know how to disable this delete option? Thanks

Asked by ja13717 23 hours ago

Last reply by cor-el 4 hours ago

New PC, new Firefox installation, moving profile problems

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit. Moving the profile w… (read more)

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit.

Moving the profile was no problem. I simply copied it on an USB-Stick and moved it to the profile folder of the new installation.

Starting FF works and it remembers all old links, settings and usernames for the sites I visited - BUT it does not store any password I enter after having moved the profile.

Asked by ConjurerDragon 2 days ago

Last reply by jonzn4SUSE 4 hours ago