Showing questions tagged: Show all questions
  • Solved

WidevineCdm plug-in crashed

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming … (read more)

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming fine last week and now its not working.

Asked by tim.mehesy 1 week ago

Answered by cor-el 1 week ago

  • Solved

Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Catego… (read more)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Asked by ssaarrraahh 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 1 month ago

Answered by cor-el 1 month ago

  • Solved

WidevineCdm crash

Hi I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play I have refreshed Firefox and restarted… (read more)

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Asked by stefan.bagg 1 month ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 month ago

  • Locked

UNABLE TO GET INTO MY ACCOUNTS!!!

NOTHING ABOUT FIREFOX SEEMS TO WORK FOR ME! I NEED TO GET INTO MY ACCOUNT URGENTLY!!! I AM SICK OF NOT BEING ABLE TO TAKE CARE OF MY AFFAIRS!!! E-MAIL IS VERY IMPORTAN… (read more)

NOTHING ABOUT FIREFOX SEEMS TO WORK FOR ME! I NEED TO GET INTO MY ACCOUNT URGENTLY!!! I AM SICK OF NOT BEING ABLE TO TAKE CARE OF MY AFFAIRS!!! E-MAIL IS VERY IMPORTANT, ESPECIALLY WHEN ONE IS HANDICAPPED. SURE WOULD LIKE TO KNOW WHAT I CAN DO TO SOLVE MY PROBLEMS ASAP!!! THANKS!

duplicate. https://support.mozilla.org/en-US/questions/1331265

Asked by blawrence6247@yahoo.com 2 months ago

  • Solved

Firefox keeps opening new sessions

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore pre… (read more)

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore previous session" is greyed, I tried the about:sessionrestore but it doesn't give me the possibility to restore the previous session, and on my computer, the sessionstore backup just has the restoresession from today. Is there any way to avoid this?

Asked by fatimouna 4 months ago

Answered by FredMcD 4 months ago

  • Solved
  • Archived

Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 11 months ago

Answered by FredMcD 11 months ago

  • Solved
  • Archived

How do I recover bookmarks for a laptop with fried hard drive and download them to a new laptop?

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them … (read more)

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

Asked by jlleidy56 10 months ago

Answered by jscher2000 10 months ago

  • Solved
  • Archived

Having Trouble Loading eBay on Firefox since July or August

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it … (read more)

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it is not as good. I don't want to download an install Google Chrome. Any help would be greatly appreciated. Thanks!

Asked by jcg8874 8 months ago

Answered by Wesley Branton 8 months ago

  • Solved
  • Archived

Google Maps not able to Access Location

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on … (read more)

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Asked by factorfineart 1 year ago

Answered by factorfineart 1 year ago

  • Solved
  • Archived

Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (read more)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Asked by Steve Chessin 11 months ago

Answered by Steve Chessin 11 months ago

  • Solved
  • Archived

Incorrect rendering of a page on dlive.tv

Elements' identifiers in place of disclosure triangles, other elements also displayed as identifiers and are mangled (overlapping). See the screenshot. URL is dlive.tv/s/… (read more)

Elements' identifiers in place of disclosure triangles, other elements also displayed as identifiers and are mangled (overlapping). See the screenshot. URL is dlive.tv/s/settings

No issues in Safari 13.1 on High Sierra. The screenshot taken in Mavericks (FF 74.0.1) as Safari 9 doesn't load the site at all. Disabled all extensions, cleared cookies and cache - no dice.

Asked by scrutinizer1 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

A widget (Ultimate Social Media Icons Plus) does not display on my website in Firefox 71.0 on Mac OS 10.9.5. It works on all other browsers+phones (inclFirefox

A widget (Ultimate Social Media Icons Plus) no longer displays on my website www.frankentrikes.com in Firefox 71.0 on Mac OS 10.9.5. It works on all other browsers+phone… (read more)

A widget (Ultimate Social Media Icons Plus) no longer displays on my website www.frankentrikes.com in Firefox 71.0 on Mac OS 10.9.5. It works on all other browsers+phones (incl Firefox).

I have already emptied the cache and done the myriad of other things Firefox recommended trying but it has changed nothing.

I noticed that my Facebook feed is also broken in Firefox, but they claim that it is a permanent break and that there is no fix (for firefox 70.0 and up).

I need this particular widget to work. I am running WordPress 4.9.13

Asked by SFIII 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Crash after using FUS (Fast User Switch)

A recent upgrade introduced a regression for me: FF crashes as soon as I use FUS to switch to another user account or even to the login screen. This is on Mac OS X 10.9.… (read more)

A recent upgrade introduced a regression for me: FF crashes as soon as I use FUS to switch to another user account or even to the login screen.

This is on Mac OS X 10.9.5 (old but stable and I need to stick to it until further notice), I have an external screen which is also the main screen (has the menubar).

I haven't yet figured out how to get access to the stack backtraces (before or after submitting) but it looks like FF is trying to access some resource that gets invalidated when FUS triggers. It's the only application I've ever seen that cannot survive a FUS trip...

Can anyone reproduce this?

Asked by RJVB 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Since up dating to Firefox 70.0 It crashes when I quit with multiple tabs open. Is this a bug?

Firefox 70.0 on mac mini 2012 running OS X 10.9.5 If I have several tabs open and I try to quit Firefox I get a blank dialogue box and then a death beach ball forcing me … (read more)

Firefox 70.0 on mac mini 2012 running OS X 10.9.5 If I have several tabs open and I try to quit Firefox I get a blank dialogue box and then a death beach ball forcing me to Force Quit. The blank dialogue box use to ask me if I wanted to close the tabs. Which I answered yes and then Firefox would close down. Is my only solution to close all tabs first ?

Asked by DGum 1 year ago

Answered by DGum 1 year ago

  • Solved
  • Archived

FFv70: Can't disable urlbar suggestions again

v70 seems to have reset my config settings and brought back the urlbar suggestions dropdown. When I had this same problem back in v65, it was solved by going to about:co… (read more)

v70 seems to have reset my config settings and brought back the urlbar suggestions dropdown.

When I had this same problem back in v65, it was solved by going to about:config, search for "browser.urlbar.maxRichResults", and set the value to 0. FF V70 has reset the value to 10.

When I try to reset the value to 0, though, double-clicking on the value gives me a blank dropdown menu, and FF immediately locks-up (completely unresponsive and a beachballing cursor), and I have to force-quit. I get the same result by right-clicking the value and selecting Modify. So, now I'm stuck with the urlbar suggestions, and apparently I can't edit *any* config settings.

Asked by Thorzdad 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

I have 2 computers that show up as a single one in the synced tabs list, after cloning the profile from the one to the other

I cloned the my FF profile from a well set-up computer A to a new computer B following the instructions at https://support.mozilla.org/en-US/kb/back-and-restore-informati… (read more)

I cloned the my FF profile from a well set-up computer A to a new computer B following the instructions at https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles . I gave the profile on comp. B a new name.

The operation seems to have been successful, except for the tab syncing feature. I don't see the tabs from both A and B in the synced tabs dialog. Instead, I see tabs open on the one or the other computer, or a combination thereof.

If I had to guess I would assume that each profile has a unique ID, invisible to the user but determinant for distinquishing devices (profiles).

If accurate: how to change that Id?

Asked by RJVB 1 year ago

Answered by RJVB 1 year ago

  • Solved
  • Archived

Open in a new Tab per right mouse click causes original Tab to zoom in and out when scrolling the mouse

Hello Everyone ! This happens on Mac OS 10.9 / iMac and 10.12.x MacBookPro 2017 with actual Firefox 68.x 64Bit When I read news or facebook, I like to open interesting … (read more)

Hello Everyone !

This happens on Mac OS 10.9 / iMac and 10.12.x MacBookPro 2017 with actual Firefox 68.x 64Bit

When I read news or facebook, I like to open interesting links in new tabs (via secondary mouse click) in order to not disturb the reading flow of the main page, so after reading the newly opened tab, I will return to the first tab, where facebook or lets say, some news mainpage is.

In order to navigate through pages I scroll the mouse ball or the magic mouse (Apple) . But in 30% of the cases, when I return back to the first tab, scrolling the mouse wheel/ball causes the original tab (the one I left before opening the link in a new tab) to zoom in and out, instead of moving content up or down, as it was before. When I come back to the facobook page, and it starts to zoom in and out violently, the macbook processor starts to blow hard, because of the increased processor load.

The only way to return the scroll behaviour back to normal, is to reload the current page, then of course scrolling the mouse wheel will normally move content up or down, as before.

Installed Add Ons: Ad-Guard Adblocker, Zoom Page WE

The phänomen occurs also without Add-Ons, and with Magic Mouse as well as with the older Scroll-Ball Mouse from Apple.

I already tried mousewheel.with_meta.action.override=0 and alle other mousewheel.with_meta.delta=0, but didnt´hepl anything.

Thanks for help in advance ! LG Jürgen

Asked by blieberg 1 year ago

Answered by cor-el 1 year ago