Site won't open properly

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't… (read more)

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

Asked by manateehighalumni 31 minutes ago

Tabs/links won't open with left click of mouse.

All of the sudden when on say a Amazon page and you LEFT click on a item description typically a page will open about that item and now it doesn't anymore. If I want to s… (read more)

All of the sudden when on say a Amazon page and you LEFT click on a item description typically a page will open about that item and now it doesn't anymore. If I want to see that item, I have to RIGHT click on it and have to chose "open link in new tab" and then can see details of my item. This happens on other pages as well. I can also hold down the LEFT side of the mouse and I will see a tab open that says "we can't preview this link" and in bold text it says "visit link"

How can I get it back to working like it should. Issue is only with my laptop, my other computers work just fine.

Scott/Omaha

Asked by Scott Shaeffer 39 minutes ago

Profiles

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox t… (read more)

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins

Asked by Drew Villasor 2 hours ago

EMAIL BROWSE ISSUE

When using BT Mail i am unable to input email address from drop down box which appears when typing intial first letters. I can do this when using Edge. I have updated m… (read more)

When using BT Mail i am unable to input email address from drop down box which appears when typing intial first letters.

I can do this when using Edge.

I have updated my browser to latest version. Have also contacted Bt and have been advised that the issue is your browser. My wife has a chromebook and has no issue with the above problem.

Please advise.

John Tibbles

Asked by ja.tibbs 2 hours ago

Last reply by ja.tibbs 2 hours ago

How to open the identity tab using the command line?

I have four identity containers (container tabs) that I need to open simultaneously all the time, but doing it manually one-by-one is tedious. I want to create a one-clic… (read more)

I have four identity containers (container tabs) that I need to open simultaneously all the time, but doing it manually one-by-one is tedious. I want to create a one-click launcher via the command line that starts all four container tabs at once, yet I couldn’t find any switch for it in the help page I checked: https://wiki.mozilla.org/Firefox/CommandLineOptions. My Firefox version: Firefox Nightly 149.0a1. My Operating System is Windows 11

Asked by 飞羽 2 hours ago

How to add my own chatbot into AI sidebar?

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there? … (read more)

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there?

Asked by Anatoli Babenia 4 hours ago

Last reply by Paul 3 hours ago

  • Solved

I cannot find the backup file

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I ha… (read more)

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I have never knowingly backed up Firefox, so I do not know where this backupfile is located... How can I find it? How do I create a new backup file? Many thanks An

Asked by borre2 1 day ago

Answered by Denys 1 day ago

Auswahlleiste bearbeiten

Wie kann diese Auswalliste bearbeitet werden? Ich verstehe im Moment noch nicht, wie die Liste gefüllt wird. Ich habe beispielsweise NIUS nur 1x aufgerufen - und schon is… (read more)

Wie kann diese Auswalliste bearbeitet werden? Ich verstehe im Moment noch nicht, wie die Liste gefüllt wird. Ich habe beispielsweise NIUS nur 1x aufgerufen - und schon ist die Website in der Liste. Websites, die ich viel öfter besuche, tauchen dort aber nicht auf. Was kann ich tun? Danke für die Hilfe.

Asked by dieter.ldot 4 hours ago

UPDATE BROKE BROWSER

Nothing is working after updating to the latest patch. NOTHING. I cant open a new tab from any links at all. I cant copy an paste inside the browser AT ALL. My cursur l… (read more)

Nothing is working after updating to the latest patch.

NOTHING.

I cant open a new tab from any links at all. I cant copy an paste inside the browser AT ALL. My cursur looks like its about 25px off true. please roll this patch back ...why do they continue to allow engineers or coders to break it when it works fine?

Asked by TC 5 hours ago

Re: Unable to get Whatsapp web on Mozilla browser.

Good Morning, I have been trying to access Whatsapp web through the Mozilla browser but i have been unable now for the last four weeks. When i use other browsers then i … (read more)

Good Morning, I have been trying to access Whatsapp web through the Mozilla browser but i have been unable now for the last four weeks. When i use other browsers then i am able to access the internet. Thank you.

Regards, Gitonga

Asked by Georgiadis Gitonga 2 months ago

Last reply by mallupated123 6 hours ago

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existen… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Asked by J St Sauver 6 hours ago

Firefox tabs withold desktop focus

On my MacBook Pro laptop, when I minimize a Firefox tab I cannot access other apps on the laptop. I can see them, but they do not respond to a click on them until I unmin… (read more)

On my MacBook Pro laptop, when I minimize a Firefox tab I cannot access other apps on the laptop. I can see them, but they do not respond to a click on them until I unminimize a Firefox tab.

Asked by vince21 6 hours ago

Password manager not available anymore

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla kee… (read more)

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla keeps changing these essential things?? It makes it very much so less productive.

I've included a screenshot of what I get when clikcing on the Password tab. The information displayed in this wcreen also does not work. Clicking on Sync, does just nothing, just showing Sync in grey... Clicking on Login above just show this screen screen again. Useless.

Asked by greghaime 6 hours ago

Last reply by greghaime 6 hours ago