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Pressing ctrl opens the bookmark sidebar - how do I change this?

As the title says, every time I press ctrl, the bookmarks sidebar opens. I've checked what my shortkeys are and it shows that the bookmark sidebar should be opened with c… (read more)

As the title says, every time I press ctrl, the bookmarks sidebar opens. I've checked what my shortkeys are and it shows that the bookmark sidebar should be opened with ctrl+b, but it opens and closes every time I just press ctrl. This makes it impossible to use any other shortkeys and it's driving me insane. Why is it doing this and how do I change it?

Asked by xy_dragon_cannon 1 day ago

Last reply by the-edmeister 14 hours ago

Dysfunctional tabes in Firefox

When I create a tab by clicking on a link, normally the tab will open to that link after a small delay. But some tabs just sit there, seemingly dead to the world. I've … (read more)

When I create a tab by clicking on a link, normally the tab will open to that link after a small delay. But some tabs just sit there, seemingly dead to the world. I've tried refreshing by hitting enter, or when possible (which it usually isn't) the refresh button on the taskbar, but nothing happens.

If I create a new tab, and cut and paste the link from the old one to the new one, usually the new one will open right away (after the usual delay). Meanwhile, the old one just sits there.

This has happened before (in much earlier versions of Firefox) in a small percentage of cases, but it is now happening with some frequency. I am currently using version 78.0.1 (64-bit).

Asked by jsg11 2 days ago

Last reply by the-edmeister 2 days ago

FAILING TO RESTORE PREVIOUS SESSION AFTER PC POWER ACCIDENTALLY DISCONECTED AND SWITCHED OFF

Today my PC switched off after an accidental power disconnection. Previously if such an event would happen, upon restart Firefox would ask if I want to restore previous s… (read more)

Today my PC switched off after an accidental power disconnection. Previously if such an event would happen, upon restart Firefox would ask if I want to restore previous session after "a crash" (also showing a sad bear icon) and i would restore my previous session successfully. Alternatively, I would manually press the "restore previous browsing session" button in the menu (if not prompted automatically to do so upon starting Firefox). However, today, after the disconnection, when I tried starting Firefox, it first ran some update before opening up and didn't give me the window asking if I want to restore previous browsing session. The button for restoring previous browsing session manually in the menu was also greyed out. Somehow the option/preference to restore previous session seems to have been unselected (but not by me!)... I have already tried working with some solutions I found through Google searches about this problem and posted on this forum (including working with previous.js - a file which I can not find) but I haven't been successful though I am not sure if I was getting everything stated right. In the sessionstore-backup folder I could only find recovery.js and recovery.bak files only, nothing else, despite folder settings being set to show hidden files. I must note though that my browsing history is still there, and again, having already opened my Firefox once, I have not closed it again so it's still running on the first instance (currently on the latest version of Firefox) after the crash/restart/update/failed-restore-of-previous-browsing-session...I hope that's hopeful :(

Please help, I had critical stuff I was working on through multiple tabs over the past "few months" and it would be a nightmare to try and comb through the history to restore it piece by piece considering that it shows even the stuff I had closed and was no longer working with...restoring the session would greatly help  :(

Asked by troymargetsy 4 days ago

Last reply by jscher2000 3 days ago

Can't access games on FB

This happens in Facebook when I try to play a game: "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols … (read more)

This happens in Facebook when I try to play a game: "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address."

Asked by Steamboat Ed 5 days ago

Last reply by jscher2000 5 days ago

Deleting specific items from address bar

Up until the release of 78.0.1, I have been deleting items from the address bar by highlighting the item and then holding the Shift key and tapping Delete. This doesn't w… (read more)

Up until the release of 78.0.1, I have been deleting items from the address bar by highlighting the item and then holding the Shift key and tapping Delete. This doesn't work now, much like when it changed from just hitting the Delete key, so what is the process for deleting specific items from the address bar now? The Help pages are no help because they still say to do the Shift+Delete way.

Asked by Dragos Drakkar 6 days ago

Last reply by jscher2000 5 days ago

My Calander

I did not do anything and opening firer fox to get to my mail at inbox in outlook. I also use the calendar provided. Simply I can't get to my calendar it reads an err and… (read more)

I did not do anything and opening firer fox to get to my mail at inbox in outlook. I also use the calendar provided. Simply I can't get to my calendar it reads an err and try again later. Can you tell me how to get that back as I have a lot of data recorded on it? Thank you.

Asked by trinity77 5 days ago

Last reply by Meskó Balázs 5 days ago

Firefox anticipates and places words in my e-mail

Firefox anticipates and automatically causes words to be placed in my e-mails. This interferes with my thoughts and writing. It is disrupting, disturbing, and offensive… (read more)

Firefox anticipates and automatically causes words to be placed in my e-mails. This interferes with my thoughts and writing. It is disrupting, disturbing, and offensive.

How can I stop this in my e-mail? Can I turn it off? If not, Firefox please remove this unwanted and intrusive feature from your system or at least give users the option to turn it on or off.

Asked by rlwlet 1 week ago

Last reply by cor-el 1 week ago

Saving Web pages as PDF - add-ins do not work properly - can we please have a native option like Chrome |?

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. S… (read more)

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. So far I have not found a single add-in that creates searchable text from all the (searchable) text that is displayed on the web page, and all the images, and all the links. Some give a pdf output that includes all the text but not all of it is selectable or searchable. Some do give searchable text but do not display the images. I have even tried the option of using several different print to pdf virtual drivers, and all of them behave similarly, with one issue or the other.

This is a basic requirement, and it needs to work. So far, the only thing that works is a chrome=based brpwser using the native save to pdf function. (The pdf print drivers do not work with the chrome browser either - they produce the same problems as using Firefox.) I am flagging this so some kind person on the forum can step up to the mark - for finding or creating something that works. (FF latest). The solution needs to work without any third party servers - just the good ol' browser !

Thanks

Asked by Hello567 1 week ago

Last reply by jscher2000 1 week ago

Firefox glitching

When I use Firefox, I often have a problem where parts of the page don't load correctly, or stop loading correctly in the middle of me using them. I've turned off all of … (read more)

When I use Firefox, I often have a problem where parts of the page don't load correctly, or stop loading correctly in the middle of me using them. I've turned off all of my extensions that would cause this, so I cannot figure out what the problem is. When I am typing, the line of text I'm on will randomly disappear and then reappear again as I type more. When I use websites with overlays (I click on something and the rest of the page darkens so only a single box is fully visible, for example), sometimes the overlays will become partially transparent for no reason, and then fix themselves. Stuff also just disappears. I have online hardware labs I do for school, and sometimes, the pictures just vanish, and I have to either drag them around the screen to make them reappear, or just wait several moments for them to come back. I've attached some cropped versions of the labs I do, to give you some idea of what glitches I have going on. The first is how the page appears to me, and the second is how the page is supposed to appear.

Asked by ajharmuth 2 weeks ago

Last reply by FredMcD 2 weeks ago

I had some problems with firefox after an update and was told to un/reinstall firefox so I could then access the internet again. After doing so my provider, earthlink's, pages are now NOT secure. Earthlink was NO he

After updating firefox saturday i was unable to access the internet. I kept getting a window saying, Failed to connect to a windows service. Windows could't connect to… (read more)

After updating firefox saturday i was unable to access the internet. I kept getting a window saying, Failed to connect to a windows service. Windows could't connect to the Group Policy Client svc. This problem prevents standard users from signing in. My computer guy told me to un/reinstall firefox. When I did I lost all my bookmarks, toolbars, etc. He restored those and now when I try to login to my Earthlink homepage the address bar shows that it is NOT a secure connection. This happens also on Chrome. E/L said it was a browser problem and to contact Microsoft, which I don't really want to do.

Asked by Swanky6 3 weeks ago

Last reply by cor-el 3 weeks ago

Upgrading Firefox: quick-icon-links and bookmarks disappear

I am afraid to upgrade to latest Firefox browser because fast icons and bookmarks disappear. If you assure me it will conserve my quick links icons and bookmarks then I w… (read more)

I am afraid to upgrade to latest Firefox browser because fast icons and bookmarks disappear. If you assure me it will conserve my quick links icons and bookmarks then I will upgrade.

Asked by foxyourefired 3 weeks ago

Last reply by Himanshu prabhakar 3 weeks ago

Drop down arrow

Hello, the solution to restore the drop-down arrow worked fine the first time around, but once Firefox updated again (earlier this week), it removed the drop-down arrow a… (read more)

Hello, the solution to restore the drop-down arrow worked fine the first time around, but once Firefox updated again (earlier this week), it removed the drop-down arrow and the fix no longer works. In general, Firefox now feels more like Chrome, which is unfortunate. Not everyone wants a hyper-streamlined experience (e.g. removing the tool bar -- I just learned how to get it back). Users should not have to discover tricks to maintain simple usability features.

Is there a way to restore the drop-down arrow and maintain it?

Thank you!

Asked by tikidice 3 weeks ago

Last reply by jscher2000 3 weeks ago

logins & passwords?

WTF Happened to 90% of my logins & passwords? I just updated Firefox to the new Beta version and now all I have are 8 f-ing logins & passwords. I had over 80! Ho… (read more)

WTF Happened to 90% of my logins & passwords? I just updated Firefox to the new Beta version and now all I have are 8 f-ing logins & passwords. I had over 80! How do I get them back? I have never had this issue before, please help me!!!!!!!!!!!!!!!!!!

Asked by rjspear 4 weeks ago

Last reply by ARMAN KHAN 4 weeks ago

I luckily saved my cloud settings and don't know where to find them after a HD crash and reinstall...Lost everything from my Mozilla last night, have fixed the problem but need my stuff back from the clous save!

Dear support and community. My HD had a meltdown last night and I had to reinstall everything. Luckily I saved my settings to the Mozilla cloud just a few days ago and d… (read more)

Dear support and community.

My HD had a meltdown last night and I had to reinstall everything. Luckily I saved my settings to the Mozilla cloud just a few days ago and desperately want to get everything back, if at all possible. I had to put in my email address and use a password and it stated 'saved'.

I can't for the life of me find out where to go to retrieve my settings.. Please help

My apologies for possibly not putting this question in the right category!

Best regards Si

Asked by simills2014 1 month ago

Last reply by Himanshu prabhakar 4 weeks ago