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  • Solved

A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (read more)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 2 days ago

Answered by jscher2000 9 hours ago

  • Solved

FireFox stops responding inside a website

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, lo… (read more)

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, log on to my account on the same website and it searches, prints or otherwise functions normally.

Here is an example where after hitting the search button on the website, FireFox sits and leave me a blank screen. Screen shot attached.

https://www.americastestkitchen.com/search?q=ham%20and%20scalloped%20potatoes

I have updated to the latest version of FireFox hoping that the problem would go away, but it persists. This is getting very frustrating, and since other browsers don't do this, it is drawing me away from Firefox, which I have used as my default browser for years.

Asked by Tom George 1 day ago

Answered by FredMcD 1 day ago

  • Solved

This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (read more)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Asked by AntonyMan 2 days ago

Answered by AntonyMan 1 day ago

  • Solved

Firefox can't load youtube settings.

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit I cleaned the cookies, tried safe mode, tried to delete all plug-ins… (read more)

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit

I cleaned the cookies, tried safe mode, tried to delete all plug-ins, tried to delete the browser profile, I reinstalled Firefox - no result.

What should I do?

Asked by doomedseer 2 months ago

Answered by cor-el 2 months ago

  • Solved

mediathekviewweb.de

Hi - since 3 days ago the app when called appears as up-to-date yet milky/hazy and is unaccessible. I am on Win7 and use newest program versions. advTHANKSance (thanks in… (read more)

Hi - since 3 days ago the app when called appears as up-to-date yet milky/hazy and is unaccessible. I am on Win7 and use newest program versions. advTHANKSance (thanks in advance for your helpful mail. best regards HORST VON DER TRENCK

Asked by vdte 2 days ago

Answered by philipp 2 days ago

  • Solved

Back/Forward navigation on scroll when window inactive (linux)

Hey There, whenever the window is inactive and i want to scroll the site (with a touchpad swipe) it instead navigates forward or backward. ONLY when the window is inactiv… (read more)

Hey There,

whenever the window is inactive and i want to scroll the site (with a touchpad swipe) it instead navigates forward or backward. ONLY when the window is inactive. the behavior is the same with horizontal and vertical swipes. I've tried disabling the feature like described here (https://support.mozilla.org/en-US/questions/915174) but i had no luck with that.

i'm using firefox 78.2. on an opensuse 15 laptop. thought i might be an issue with that but with chromium i dont have that issue

thanks in advance.

Asked by jo.alexander 1 week ago

Answered by jo.alexander 3 days ago

  • Locked

email

Followup comment to previous post several minutes ago: I should have let you know I can receive email on a different computer and on my iphone, which confuses me even mo… (read more)

Followup comment to previous post several minutes ago: I should have let you know I can receive email on a different computer and on my iphone, which confuses me even more as to the source of my problem.

Asked by donwrightdenver 3 days ago

Last reply by philipp 3 days ago

  • Solved

Multiple Browser Windows

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the … (read more)

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the other a default browser window. Does not happen when manually opening Firefox.

Any ideas on how to prevent multiple windows?

Asked by kn5lsu 4 days ago

Answered by cor-el 3 days ago

  • Solved

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is.

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser… (read more)

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser in Win 10 but every time I start Firefox a message pops up saying Firefox is not my default browser. I have gone to the next screen and confirm that it is. but each time I open and close Firefox the message reappears! I have gone on internet and tried all the solutions suggested like reinstalling, going into default apps through control panel, through the CMD prompt, etc and still no fix seems to work. The message is annoying to no end as each time I start Firefox I have to click through two extra screens to start using it. I have no problem with Chrome but I prefer Firefox because certain sites don't work well with Chrome for some reason and Firefox works well but this is getting annoying switching between apps or clicking these extra keys. I noticed a lot of people are having the same issue with WIN 10. I have no problems on my Win 7 computer but I am thinking of upgrading it and of course it will come with Win 10 so I want to solve this problem if I can now. Any new "fix" since last I checked? I have tried all so far suggested online with no success. I do note it is a it is a WIN 10 and Firefox problem. Is there anyone from MS or Mozilla that can help?

Asked by frankh184 5 days ago

Answered by Wesley Branton 4 days ago

  • Solved

Pdf forms firefox 81

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This docume… (read more)

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This document contains forms. The filling of form fields is not supported". Is there something I need to enable?

Asked by alan120 5 days ago

Answered by TyDraniu 4 days ago

  • Solved

Firefox crashes every time

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimon… (read more)

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimony . We have checked our website code and we did,t find any error other browser all working fine and using windows 7. How to fix this problem?

Asked by bismatrimony 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Problem with cache on Firefox Developer Edition

Hello, I'm beginner in development. Today I'm working on some CSS files. But when I reload, the content don't load the new features. I've try to clear cache, remove stoc… (read more)

Hello,

I'm beginner in development. Today I'm working on some CSS files.

But when I reload, the content don't load the new features. I've try to clear cache, remove stockage on the console , and also try command + f5 (on iMac).

The only one solution I've founded is to clear cache , leave firefox , shutdown computer and restart.

Very contraignant. I've test on Chrome and it work well. So I don't know what I need to do to...

I'm using MAMP to lauch app on local

Asked by matheo.zeller 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Error code when I want to play Netflix on Firefox

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date… (read more)

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date While my Firefox is always up to date, can you help me further. Thanks in advance from Trimmy.

Asked by trimmy100 5 days ago

Answered by cor-el 5 days ago

  • Solved

Firefox tries to restore crashed session, crashes again

I have Restore Previous Session on Startup unchecked, but Firefox keeps trying to do it anyway. When I have to shut it down because it is not responding, it goes to the … (read more)

I have Restore Previous Session on Startup unchecked, but Firefox keeps trying to do it anyway. When I have to shut it down because it is not responding, it goes to the bad page when I start it again and gets stuck again. I just got the "We are having trouble restoring your previous session" page, so at least I have a choice now, but why is it trying to restore the previous session when I have the option unchecked?

Asked by Ed.Ferris 6 days ago

Answered by cor-el 6 days ago

  • Solved

Firefox icon on seen on task bar

Firefox icon is seen on desktop, but is not seen on task bar. If clicked on blank icon on task bar, Firefox is loaded. Therefor firefox is on the task bar, but can not b… (read more)

Firefox icon is seen on desktop, but is not seen on task bar. If clicked on blank icon on task bar, Firefox is loaded. Therefor firefox is on the task bar, but can not be viewed. Tried dragging Icon from desktop to bar, with no success. Tried deleting firefox and renstalling, same issue.

Asked by denzilmerrill 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Firefox tabs are crashing

Hi, I have recently observed that my firefox tabs are crashing quite often. This defect is not happening on the start up. Starting firefox in safe mode didn't prevent th… (read more)

Hi,

I have recently observed that my firefox tabs are crashing quite often. This defect is not happening on the start up. Starting firefox in safe mode didn't prevent them from crashing again.

The Report IDs for some of them are mentioned below: bp-64687ede-9f4e-4958-89bf-55a570200911 bp-5354e76b-9c08-4487-9d0a-a3ecc0200910 bp-259172db-a674-4e95-a042-b3f140200910

Could you please let me know what is the issue and how to fix it?

Asked by pappargi 6 days ago

Answered by philipp 6 days ago

  • Solved

Firefox stalls and takes up all available memory when trying to access the options tab.

NOTE: I have made a video to show the problem, so if my explanation isn't clear, please watch this. The problem arises only when I try to access the options tab. As soon… (read more)

NOTE: I have made a video to show the problem, so if my explanation isn't clear, please watch this.

The problem arises only when I try to access the options tab. As soon as I have the options tab open, my PC's memory use skyrockets and doesn't come down, Firefox stalls completely and I have to close FF through the task manager.

This problem has never occured in the past, this has only been happening since a day or 2 ago.

I tried to disable all the add-ons, plug-ins, have the standard light theme. Nothing changed.

I don't really enjoy having to use safemode everytime I want to access the options tab.

Thanks for reading

Asked by Booskop 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Search bar works only with full words

Hi! I have a weird problem with the browser's search bar. It finds only full words: for example, if I write there only 'prob' it says phrase not found, but if I write 'pr… (read more)

Hi! I have a weird problem with the browser's search bar. It finds only full words: for example, if I write there only 'prob' it says phrase not found, but if I write 'problem' it gets a hit on this page. It's not a serious problem as it at least works on full words, but my mother tongue conjugates words a lot, and I'd like to be able to search just with the root of the word...

Asked by tuulikannel 1 week ago

Answered by jscher2000 1 week ago