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  • Archived

My touchpad scrolling has stopped working for websites (including the Firefox website!).

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfw… (read more)

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfway on the page. Sometimes up and down keys for scrolling do not work. However, I can scroll in Windows with no problem. Any help would be appreciated.

Asked by william.hirshman 2 years ago

Last reply by YongHan 2 years ago

  • Archived

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

Hi, I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefo… (read more)

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

Asked by gustav6 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Web Page Navigation Problem (PgDn)

I am having a problem using "Page Down" with Firefox 99.0.1 64 Bit on Windows 10. Specifically, when I click on the "PgDn" button the page only goes down for a few clicks… (read more)

I am having a problem using "Page Down" with Firefox 99.0.1 64 Bit on Windows 10. Specifically, when I click on the "PgDn" button the page only goes down for a few clicks then it goes back to the top of the page on the next click. I am having the same problem with "Arrow Down," "Mouse Wheel Down," etc.

Asked by lmoore44052 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox is not allowed to view a web page

Hello I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot) Firefox Can’t Open This Page To protect your security, acco… (read more)

Hello

I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot)

Firefox Can’t Open This Page To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window

Everytime I try 'open it in a new window' it just takes me to my Google site 'sign in' page.

Help!!!!!!!!!!!!!!!!

Asked by acwilkes219 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox Unique Identifier

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic. If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#produ… (read more)

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic.

If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#product-desktop-release there will be a unique identifier, but if download it here https://ftp.mozilla.org/pub/firefox/releases/ There won't be such an identifier.

So, which is the better option since i know little about mozilla.org not sure if it's secure. Also when i download from the first link, what will the unique identifier track exactly since i open my browser and paste the URL for download, i don't come to the downloadsite from any other site or search result, i directly go there, so what will happen with the identification in that case? I know i had a similar thread before, but question is still open.

Asked by Firefox_Beginner 2 years ago

Last reply by Paul 2 years ago

  • Archived

I cant find my bookmarks and saved passwords.

My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried… (read more)

My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried the two email addresses that I would have used and neither of them can access my old passwords and bookmarks. In fact, with either login I used I get the same saved passwords and the same bookmarks.

Asked by bullseyedisc 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

don't show the title tab name

Hi, At my job, they can see the title of any tab that is opened in a browser. They log that. Is there any configuration in the browser to avoid that ? I tried ta… (read more)

Hi,

At my job, they can see the title of any tab that is opened in a browser. They log that.

Is there any configuration in the browser to avoid that ?

I tried tab anonymizer plugin, but it just rename the tab .... so the original site name is logged too.... ';(

Fo sure I can use a vpn, but even so they will pick me using the tab name log ;(

Best Regards

Romanek

Asked by Romanek 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Is TLS going away?

Hello, IS there any plan for TLS to go away with any upcoming release? Is there away to sign up for release notes to come to your inbox in advance? thank you, Amanda … (read more)

Hello,

IS there any plan for TLS to go away with any upcoming release? Is there away to sign up for release notes to come to your inbox in advance?

thank you, Amanda

Asked by ameehan 2 years ago

Last reply by James 2 years ago

  • Archived

Increasingly unable to access sites on Firefox

I am being forced to use google/chrome more and more as I cannot get into sites using Firefox as a browser. Most recently I tried to pay my Target account online and get … (read more)

I am being forced to use google/chrome more and more as I cannot get into sites using Firefox as a browser. Most recently I tried to pay my Target account online and get getting an error message. I would put in my user name and pw, hit enter and the fields would blank out with boxes noting "this field is required." I did this 3 times--same outcome. It didn't tell me the credentials were wrong, it would just blank out. I went to chrome and put in the same credentials and after 2 factor authentication using email, was able to get into my account. This is also happening on the citibank site as well as several sites I use for work.

Asked by brendab_69 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

cannot load website pages

when using a website that I've used many time before, I am suddenly unable to load a page where information is added (by me). Firefox is up to date and no other problems … (read more)

when using a website that I've used many time before, I am suddenly unable to load a page where information is added (by me). Firefox is up to date and no other problems have been detected.

Asked by culpeperva 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks duplicating exponentially

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing? In addition to preventing the problem from occurring, F… (read more)

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Asked by eduardojuan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla

I'm trying to migrate my Firefox application and all of its associated data from my old computer (Windows 7) to my new computer (Windows 10). I copied my Mozilla folder … (read more)

I'm trying to migrate my Firefox application and all of its associated data from my old computer (Windows 7) to my new computer (Windows 10). I copied my Mozilla folder from my old computer onto a flash drive. Then on my new computer, I executed the application from the flash drive, but it doesn't have my associated data from my old computer. What should I have done?

Asked by RTDuBose 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Audio player functionality disappears

I have a website with a major audio mp3 library. When testing the audio player in Firefox I loss the speed and download functions of the player. The right click option is… (read more)

I have a website with a major audio mp3 library. When testing the audio player in Firefox I loss the speed and download functions of the player. The right click option is not really what I am looking for visually and practically for my users. When in Microsoft Edge or Chrome the player has the extended functions visible to the user. As I am principally a firefox user, I'd really like to find a solution. Three images attached show the issue. Any help is appreciated. Regards Erwin Henderson

Asked by esam65 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Popup extension closes when I switch keyboard layout

I use different extensions and have been experiencing the same problem intermittently for the second year in a row. For example, I use the Highlight This extension and I … (read more)

I use different extensions and have been experiencing the same problem intermittently for the second year in a row. For example, I use the Highlight This extension and I need to enter data in languages other than English. The problem is that if I start switching (win + space) layout, the data gets erased (because popup close). Other extensions circumvent this problem by creating a separate page (uBlock), but many do not provide it.

This issue was already posted here without results https://support.mozilla.org/en-US/questions/1291870

Asked by FirefoxIsAwesome 2 years ago

Last reply by cor-el 1 year ago