Firefox Support Forum

When I close firefox while it's in full screen, turn off my laptop, and then open it again the day after, it opens in the small screen for some reason. I tried going to the root directory in the about:profiles section of the more troubleshooting information section and renaming xulstore.json to xulstore.json.old, and each time it worked for a few days and then it just installed a new xulstore.json and went back to opening in the small screen. This is really annoying and I don't want to switch it manually every time.

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

I have always been able to connect with Navy Federal Credit Union for my banking until a few days ago. Every time I click on the accounts shortcut I get the FAILED TO CONNECT window. I can open my e-mail and ALL other websites. I can connect with Goggle but I've always preferred and used Firefox. I have used Firefox as my main browser for many many years. What is the problem??

When attempting to install an extension and clicking on "Add to Firefox" the button is replaced with a "Cylon" throbber and the popup dialog asking to confirm the install never highlights the "Add" button. The browser will stay in this state indefinitely until the tab for the extension install is closed.

Could this be a permissions problem involving the ".mozilla" directory tree in the home directory? I've been having this problem regardless of the FF version for some time (going back to at least v110.x). The recent issue involves that 115.9 ESR version installed in Debian Bookworm.

TIA...

I already found many users asking the same, but they didn't get a reply.... at least I didn't see any.

I want to protect my password memory with a master password - fine. But in 99% of my time, I don't need to enter login data. Even worse, if FF starts on an "invisible" monitor, I cannot move the window.

Is there a way to have FF prompt only for the password if I attempt to log into a site ? ... it already does that when I cancel the start-up prompt.... so is there an "auto cancel at startup ?"

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Hello,

In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the document in the browser without asking me.

I welcome if someone could tell me what I can do to stop FF from opening the documents.

Thanks for any help you can offer me.

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open.

This problem only occurs when using Firefox. If using Microsoft's browser there is no problem.

Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years.

I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made in original view (italics, not italics, etc). & there doesn't seem to be any way I can control fonts in Reader.

Any suggestions? In plain English, please, I am NOT a programmer or computer professional, just a regular human trying to use this new version that seems to have broken everything I liked about FFx.

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card used???

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe/troubleshooting mode. and it works when i put the video in a new tab but not on the main site. and while looking in the console i get this "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://static1.e621.net/data/ab/71/ab71a84c62b9d77fa0eb68c5e64dc165.webm. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 206. any help will definitely be nice

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Hi there,

About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've googled a ton and tried all the things I can find to try, but nothing is working. I am by no means a tech person and so I'm out of ideas and need some help. I know I can use Safari, but I really hate using it and prefer Firefox. Any ideas on what to do? I am using a MacBook Pro - Sonoma 14.4.1

Thank you so much! Jocelyn Pascall

When I turn off the windows animations in Windows 10 the font on Twitter.com changes somewhat. I believe it is altering the character spacing/scaling.

I have not had this behavior on other browsers (Brave, Edge, Chrome & OperaGX tested). I have not noticed this on other websites, but I also haven't really looked.

Windows version 22H2 (OS Build 19045.4291) Firefox version 124.0.2

Images provided are with them off, then on

Steps to recreate 1. Load a tweet (tweet in the images: https://twitter.com/FedeItaliano76/status/1779855670432408011) 2. Turn off window animations (settings->display->show animations in windows->Off) 3. Reload the Tweet

This is not a critical issue for me, but I think it's worth mentioning