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Firefox (or some other process?) keeps deleting my browsing history (Windows 11)

Recently I have noticed that my Firefox browsing keeps disappearing. In my settings, I have configured Firefox to "Remember history" (see attached screen shot). The histo… (read more)

Recently I have noticed that my Firefox browsing keeps disappearing.

In my settings, I have configured Firefox to "Remember history" (see attached screen shot).

The history for my other browsers, e.g., Chrome are *not* disappearing, only for Firefox.

I have seen solution references to index.dat files, but I have found no *relevant* index.dat files on my computer's disk drives.

What steps can I carry out to retain my Firefox history?

Thank you

Asked by dgcoffeesnob 17 hours ago

Last reply by cor-el 10 hours ago

Using Firefox with a VPN yields PR_END_OF_FILE_ERROR

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. I… (read more)

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. If I disconnect the VPN, Firefox lets me access my mail site without a problem. When I use the VPN connected, I'm getting a PR_END_OF_FILE_ERROR

Is there a way to keep the VPN on and connect with no error? Is there a Firefox setting I can change? I don't have proxy selected in Win 11 connections. Cache is cleared.

Asked by lakshmigoode99 14 hours ago

Last reply by cor-el 10 hours ago

YouTube

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping… (read more)

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping through a lot of hoops and steps, I will have to stop using Firefox. Fix this mess. This problem has been around now for some time. Get it fix or accept other users switching to other browsers that seem to have no problem at all getting to and using YouTube. Very Frustrating.

Asked by mike.keller517 1 day ago

Last reply by RobertJ 1 day ago

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM SETTING(125%)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my page… (read more)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my pages normally. This display enlargement started immediately after the Mozilla browser update of 103.0 64bit!!

Asked by WPENNEWELL 3 weeks ago

Last reply by RobertJ 1 day ago

Firefox updates

Every time Firefox updates I have to Re-authenticate every one of my secure websites and the website asked if I want to register this computer. It wouldn't be bad if it w… (read more)

Every time Firefox updates I have to Re-authenticate every one of my secure websites and the website asked if I want to register this computer. It wouldn't be bad if it wasn't 3 or 4 times per week. Websites that I have to sign in to such as banking, credit cards etc. The last time I asked this question I was sent an email with a link to Thunderbird support. I need browser support.

Asked by DavidWebb1 1 day ago

Last reply by RobertJ 1 day ago

Website tool not working with Firefox, works with anything else. Any way to get aroud it?

So, for my work, I use a website with a built-in design tool for analyzing roof shading. The website hosting it is Aurora Solar. On any other browser, it works fine, bu… (read more)

So, for my work, I use a website with a built-in design tool for analyzing roof shading. The website hosting it is Aurora Solar. On any other browser, it works fine, but on Firefox, rather than displaying an image, it just shows blank white. I've tried asking the tool's support, but their only suggestion was using a different browser, which I'd like not to have to do if I can help it. I've disabled all extensions for the site and cleared the cache to no avail. Is there anything else I can try?

Asked by behnjymyn 1 day ago

Last reply by jonzn4SUSE 1 day ago

when firefox will fix the translation with arabic

im tired of firefox alot of times i quit because of awful translation when i sign in to google account it suggest me my email to enter it for me but in the buttom of segu… (read more)

im tired of firefox alot of times i quit because of awful translation when i sign in to google account it suggest me my email to enter it for me but in the buttom of segustion it says from this website (in arabic) wtf email is a website

also i try to change langauage it says search for other lanuages i dont even see any seach buttom there are languages and i select from them and alot and alot more


if someone know when they will work on it please tell me when

Asked by gshinopy 2 days ago

Last reply by cor-el 1 day ago

please change design from Firefox back to Version 102 - Version 103 is using too much space for nothing!

Version 102 was nice and compact... now Version 103 needs too much space and is very difficult to use with WIN 11 - many Apps are not correct working!!! I tried Hours to … (read more)

Version 102 was nice and compact... now Version 103 needs too much space and is very difficult to use with WIN 11 - many Apps are not correct working!!! I tried Hours to fix either APP sizes 150% and Text size etc.. it's a mess with Version 103! Thanks for help

Asked by beno 2 days ago

Last reply by TyDraniu 2 days ago

bookmark subfolders just disappear. If I do a search for a link, find it, and select "open folder", lost folders re-appear.

My problem is: Many times my bookmark subfolders just disappear. If I do a search for a link in any of the lost folders at the top, find the link and select "open folder… (read more)

My problem is: Many times my bookmark subfolders just disappear.

If I do a search for a link in any of the lost folders at the top, find the link and select "open folder", the lost folders re-appear.

I imagine the folders are linked lists.

I wonder if the brower refresh or not refreshing is the issue. A display problem. Since they reappear, they are still there in memory. I doubt if they been written to the harddrive.

It is very frustrating. As I've read many others having similar issues, I think it merits attention.

Let them know to search for the link and open it in it's folder to reestablish the display. This IS NOT THE ANSWER ... but it is a work around.

I've systematically tried to troubleshoot it, but have found no clue for predicting when it will happen.

I was a programmer/analyst for decades. I imagine trying to keep firefox working is a real challenge.

Thanks Greg

Asked by JGDolezal 2 days ago

Last reply by cor-el 2 days ago

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 3 days ago

Last reply by willjoe24421 3 days ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 6 days ago

Last reply by Joshua Xiong 3 days ago

Blue border when clicking on links

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border … (read more)

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border disappears ... but it comes back eventually. Anyone else having the same bug?

Asked by Cezar Ayran 3 days ago

Last reply by cor-el 3 days ago

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 1 week ago

Last reply by jscher2000 - Support Volunteer 4 days ago

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar? search the answer on the website, tried all the advises like change the br… (read more)

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

search the answer on the website, tried all the advises like change the browser.taskbar.list.frequent.enabled to false, and taskbar list to false. but it still shows list of sites i've visited when i right click the shortcut. please help

Asked by admin568 4 days ago

Last reply by RobertJ 4 days ago