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Autologin

Firefox was my best when it auto-logined to my emails and pages. It saved much of my time. But to my disappointment, it's not happening now. Everytime I have to enter the… (read more)

Firefox was my best when it auto-logined to my emails and pages. It saved much of my time. But to my disappointment, it's not happening now. Everytime I have to enter the credentials making it more boring.

Asked by Sallu Don 4 days ago

Last reply by cor-el 4 hours ago

My bookmarks gone after I reset my windows and my Sync from firefox accounts its not working

I have the same account on my cell phone and my favorites appear there. I tried to sync, and nothing happened. There is no extension on mobile for me to retrieve all my b… (read more)

I have the same account on my cell phone and my favorites appear there. I tried to sync, and nothing happened. There is no extension on mobile for me to retrieve all my bookmarks. Opening tab to tab on mobile is something that will take days. How do I contact support about my account? I already tried some solutions from this forum

Asked by Molly 5 days ago

Last reply by JP 1 day ago

Where do tabs I "send" to another device land ?

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another de… (read more)

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another device. I do that, get a confirmation toast that the Tab has been sent... but where can I find it on the target device ? It doesn't open right away (which is what I'd prefer), and I can't find it anywhere else ?

I tried from Android to Android, from Windows to Android, from Android to Windows... Sending a tab is nice, actually finding it on the target device would be nicer ^^

Asked by oonlan 3 days ago

Last reply by cor-el 3 days ago

Recovery key

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the… (read more)

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the desktop i however did have my recovery key that i created when i was signed into firefox on the desktop, so i clicked reset password it sent me a reset password link to my email but it did not ask me for the recovery key, when you create a recovery key does that key only work on the firefox your signed in on that computer only?

Like can my recovery key only work on one device signed into firefox and no other? no other computer will the recovery key work?

Asked by Faerie Caster 1 week ago

Last reply by cor-el 1 week ago

can't keep Firefox settings on computer

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I … (read more)

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I look at my sync'd devices, I can see my computer with its tabs from my prior session.

how to I merge these devices or fix this problem? this is becoming a huge waste of time for me as much as I like Firefox and what its trying to do

Asked by dabeyewardene 1 week ago

Last reply by jscher2000 1 week ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 1 week ago

Last reply by FredMcD 1 week ago

I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary em… (read more)

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.

I am having this same problem! https://support.mozilla.org/en-US/questions/1271595

Looks like Firefox accounts have a bug, you guys must not be properly removing secondary emails from you database. Please take a look, extremely frustrating!

Asked by ghufran1 1 week ago

Last reply by cor-el 1 week ago

Two users need access to same passwords

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just t… (read more)

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just to login to Firebox using my account on both machines?

Is there any way two separate accounts can share passwords?

Both using mine will work but just means we won't be able to have unique bookmarks as all will be shared.

Thanks

Asked by SUFTUM 2 weeks ago

Last reply by FredMcD 2 weeks ago

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (read more)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

Asked by sparrowtwo 2 weeks ago

Last reply by FredMcD 2 weeks ago

Account sync says invalid password, but I never changed it

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't chan… (read more)

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't changed my password.

Asked by starryberryparfait 2 weeks ago

Last reply by cor-el 2 weeks ago

Sync tabs doesn't work right

Hello, I'm using firefox sync with an own sync server. Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone … (read more)

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

Asked by Daniel_WW 3 months ago

Last reply by Marcel Fröhlich 2 weeks ago

Logins & Passwords Empty until Firefox account login and sync

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Fi… (read more)

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Firefox account and sync. When Firefox is closed I am auto disconnected from the account and Logins & Passwords is cleared. Previously I did not have to login to Firefox to access the saved passwords. I've tried various combinations of History settings and login out of Firefox but lock-wise is always empty when Firefox is restarted. I do not have this issues on IOS platforms (phone or tablet).

How do I prevent auto disconnect or lockwise emptying when Firefox is closed? Thanks

Asked by HZman145 2 weeks ago

Last reply by FredMcD 2 weeks ago