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can't open inbox

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and rem… (read more)

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and removed all tracker protection to try to fix this but still no joy.

Asked by davidscholes58 10 hours ago

Last reply by FredMcD 4 hours ago

Captcha won't stop

When I attempt to login to a captcha protected account it won't stop with the verification. I have to answer the captcha picture puzzle 30 or more times. After this occur… (read more)

When I attempt to login to a captcha protected account it won't stop with the verification. I have to answer the captcha picture puzzle 30 or more times. After this occurred on several different sites I finally tried Google. The captcha worked the first or second time.

What gives with this? I dislike using Google, but FF may leave me no choice.

Windows 10 (latest version)

Asked by sanchell 9 hours ago

Last reply by FredMcD 8 hours ago

security in browser

I discovered that yahoo search was sitting in my firefox browser...laptop windows 10. I followed instructions to refresh firefox. It seems to be successful. Should I do a… (read more)

I discovered that yahoo search was sitting in my firefox browser...laptop windows 10. I followed instructions to refresh firefox. It seems to be successful. Should I do anything else or just carry on?

Asked by jj100 14 hours ago

Last reply by FredMcD 14 hours ago

Get virus/spywae msg when trying to access file online from trusted site

I keep getting this error message: Virus/Spyware Download Blocked Download of the virus/spyware has been blocked in accordance with company policy. Please contact your s… (read more)

I keep getting this error message:

Virus/Spyware Download Blocked

Download of the virus/spyware has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.

File name: abcrs.resources.ca.gov/guidelines/guideline_655.pdf

Asked by brettgbaker 2 days ago

Last reply by FredMcD 2 days ago

Can I suspend Firefox asking for Primary Password?

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from fil… (read more)

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from filling in passwords and don't need to login to my account at any particular website, but want to lookup information. For example, I may want to see if an item is available on Amazon and what the options are without having to login to my account. But as soon as I go to Amazon -- and for every, single page I access while there -- the "Enter Primary Password" box pops up and I can't continue without clicking "cancel". If I enter my Primary Password just once it stops asking. But I'd prefer to be able to easily tell Firefox to not enable Firefox Password and ask for my Primary Password until I want it enabled; perhaps by having a toggle button in the menu bar? I see there's what sort of looks like a method for this if you search for "Firefox keeps asking for Primary Password", but it state that it applies when using AVG and another security software, but I'm not using either of those. Maybe it continues to ask after entering it when using one of these software? I tried it anyway and it didn't make any difference. Is there a way to do this? Thanks.

Asked by blumarble 6 days ago

Last reply by jscher2000 2 days ago

Password Required - Mozilla Firefox pop up

When I open my Yahoo browser I get a pop up asking for my "Primary password". I checked in the Task Manager and it is present as Firefox that when I end that task then t… (read more)

When I open my Yahoo browser I get a pop up asking for my "Primary password". I checked in the Task Manager and it is present as Firefox that when I end that task then the popup goes away. I am already signed in to my Firefox Acct. I screenshot the popup below. It will return several time even if I "X" out or hit cancel. There is no other information no matter where I click on that box. I do not put any passwords in the box for fear of scam/virus/spoof ETC.

Asked by dsks 3 days ago

Last reply by gtclark1 3 days ago

Password manager: identifier of an account not belonging to me?

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I … (read more)

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I seriously worried about the security of my own password? How and who should I inform Mozilla about this serious problem? Thank you in advance for your assistance ? Cordially.

Asked by vincent.loupien 5 days ago

Last reply by FredMcD 4 days ago

A Web Page Invader has taken control of All my Tabs in Firefox

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a … (read more)

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a cure for this ???

Below is what shows up when I right-click that page, and choose Source Code

<!-- This Source Code Form is subject to the terms of the Mozilla Public
   - License, v. 2.0. If a copy of the MPL was not distributed with this file,
   - You can obtain one at http://mozilla.org/MPL/2.0/. -->

<!doctype html>
<html>
  <head>
    <meta charset="utf-8">
    <meta http-equiv="Content-Security-Policy" content="default-src 'none'; object-src 'none'; script-src resource: chrome:; connect-src https:; img-src https: data: blob:; style-src 'unsafe-inline';">
    <title data-l10n-id="newtab-page-title"></title>
    <link rel="icon" type="image/png" href="chrome://branding/content/icon32.png"/>
    <link rel="localization" href="branding/brand.ftl" />
    <link rel="localization" href="browser/branding/brandings.ftl" />
    <link rel="localization" href="browser/newtab/newtab.ftl" />
    <link rel="stylesheet" href="chrome://browser/content/contentSearchUI.css" />
    <link rel="stylesheet" href="chrome://activity-stream/content/css/activity-stream.css" />
  </head>
  <body class="activity-stream">
    <div id="header-asrouter-container" role="presentation"></div>
    <div id="root"></div>
    <div id="footer-asrouter-container" role="presentation"></div>
  </body>
</html>

Asked by danslink 1 week ago

Last reply by cor-el 5 days ago

Firefox refuses to let me access a gov.uk website

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years. I just got a new computer and downloaded Firefox to use as my preferred browser… (read more)

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years.

I just got a new computer and downloaded Firefox to use as my preferred browser, but when I attempt to open the above website, I get the message Warning: Potential Security Risk Ahead

I cannot find any workaround which will let me access this site. I am NOT concerned about the site security as it is a UK GOV website. Microsoft Edge will open the website without any issue, why won't Firefox?

How do I get routine access to it through Firefox?

Asked by drzzap 5 days ago

Last reply by cor-el 5 days ago

Password for open Firefox

Hello , is there option to set password for opening Firefox (not master,primary password for logins,pass - but for simple enter in browser) ? If there is no such function… (read more)

Hello , is there option to set password for opening Firefox (not master,primary password for logins,pass - but for simple enter in browser) ? If there is no such function , dear Developers , plz add it

Asked by yapaev 5 days ago

Last reply by jscher2000 5 days ago

Readers View issues

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screens… (read more)

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screenshot.) Why is this happening, and what can I do to fix it?

Asked by randomtitle 1 week ago

Last reply by FredMcD 1 week ago

delete multiple saved passwords

Is it possible to easily delete multiple saved password credentials or do i have to delete (and confirm) each one? I could reset the primary password (https://support.moz… (read more)

Is it possible to easily delete multiple saved password credentials or do i have to delete (and confirm) each one? I could reset the primary password (https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it) but that appears to reset _everything_

Asked by t.e.webber 1 week ago

Last reply by cor-el 1 week ago

Google is keeping like 50 pipes running AFTER i close chrome and use firefox ... help!

after discovering the windows sysinternalssuite,.. i've noticed google is keeping like 50 or so pipes running in the background, AFTER i've closed chrome,.. but interesti… (read more)

after discovering the windows sysinternalssuite,.. i've noticed google is keeping like 50 or so pipes running in the background, AFTER i've closed chrome,.. but interestingly, WHILE having firefox open - is there any kind of software i can install in firefox to prevent google from doing whatever it is they're doing,.. presumably sending to themselves illegally, what i'm searching for when using firefox!!

this is a quick cut&paste of the pipes active well after chrome's closure,.. i checked in task manager,..

as a result of the pipelist64.exe command's result (the 1st number is the number of instances, the 2nd max-instances)

chrome.9536.0.76017667 1 1 chrome.9536.1.52737017 1 1 chrome.9536.2.74250293 1 1 chrome.9536.3.104932645 1 1 chrome.9536.4.42437887 1 1 chrome.9536.5.179824927 1 1 chrome.6948.0.13462700 1 1 chrome.9536.13.72578571 1 1 chrome.9536.14.158616180 1 1 chrome.9536.15.3648734 1 1 chrome.9536.16.193260802 1 1 chrome.9536.17.41796492 1 1 chrome.9536.18.183690293 1 1 chrome.9536.19.67807503 1 1 chrome.5036.0.66560417 1 1 chrome.5036.1.151099108 1 1 cubeb-pipe-9536-1 1 -1 chrome.5036.2.141789119 1 1 chrome.5036.3.30495044 1 1 chrome.9536.27.27973320 1 1 chrome.9536.28.189910666 1 1 chrome.9536.29.95719483 1 1 chrome.9536.30.60878110 1 1 chrome.9536.31.23321096 1 1 chrome.9536.32.48702152 1 1 chrome.9536.33.157655825 1 1 cubeb-pipe-9536-3 1 -1 chrome.7748.0.67528012 1 1 chrome.7748.1.178893973 1 1 chrome.7748.2.39568323 1 1 chrome.9536.34.196722854 1 1 chrome.9536.35.65406176 1 1 chrome.9536.36.178494014 1 1 chrome.9536.37.204416488 1 1 chrome.9536.38.112015926 1 1 chrome.9536.39.30266742 1 1 chrome.9536.40.113843634 1 1 cubeb-pipe-9536-4 1 -1 chrome.12104.0.180037403 1 1 chrome.12104.1.177731466 1 1 chrome.7748.3.56919242 1 1 chrome.7748.4.40030054 1 1 chrome.12104.2.32503085 1 1 chrome.9536.41.212035702 1 1 chrome.9536.42.112610998 1 1 chrome.9536.43.115959351 1 1 chrome.9536.44.126149148 1 1 chrome.9536.45.94524800 1 1 chrome.9536.46.58266636 1 1 chrome.9536.47.34135574 1 1 cubeb-pipe-9536-5 1 -1 chrome.11424.0.137591113 1 1 chrome.11424.1.24445521 1 1 chrome.12104.3.130015078 1 1 chrome.11424.2.111820846 1 1 chrome.12104.4.174371004 1 1 chrome.9536.48.129047798 1 1 chrome.9536.49.120716558 1 1 chrome.9536.50.144208434 1 1 chrome.9536.51.69456958 1 1 chrome.9536.52.63736226 1 1 chrome.9536.53.9658164 1 1 chrome.9536.54.8062043 1 1 cubeb-pipe-9536-6 1 -1 chrome.13116.0.180777389 1 1 chrome.13116.1.39385988 1 1 chrome.13116.2.35581837 1 1 chrome.13116.3.134583930 1 1 chrome.13116.4.40772697 1 1 chrome.9536.90.57369259 1 1 chrome.9536.91.44504338 1 1 chrome.9536.92.138519166 1 1 chrome.9536.93.166414574 1 1 chrome.9536.94.159629692 1 1 chrome.9536.95.76756776 1 1 chrome.9536.96.46689257 1 1 cubeb-pipe-9536-12 1 -1 chrome.14448.0.99247313 1 1 chrome.14448.1.196785158 1 1

Asked by Vurrath 1 week ago

Last reply by jscher2000 1 week ago

does mozilla provide an ip address protection?

spammers and hackers are using my ip address to destroy my life and self owned business, 56 years, i'm on my 6th bank in 2 years, 3 mac computers hacked, i need ip protec… (read more)

spammers and hackers are using my ip address to destroy my life and self owned business, 56 years, i'm on my 6th bank in 2 years, 3 mac computers hacked, i need ip protection

Asked by midland.auto.llc1 1 week ago

Last reply by jscher2000 1 week ago

BLOCKING FILE SYSTEM ACCESS -- DANGEROUS ALLOWANCE -- IDEAS & SUGGESTIONS

Hello to all, I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years… (read more)

Hello to all,

I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years of developments... Why? To keep this allowed makes it too easy for hackers, especially with multiple screens and a shadow/background screens available which can be running in the background, not seen, when hackers do that.. Kind of the way TeamViewer allows help to be provided remotely. Kind of screen sharing. Oh well...

Maybe need lots of complaints from you all to get this changed?..


Try yourselves to use file://C:/ with 2 // and file:///C:/ with 3 // and both are allowing access to the whole file system and any data file. BONKERS??? But why to use 3 /// if 2 // still works? Insider's job or programming conflict? Why would Firefox programmers allow that? I do not understand...

I tried to use selective website blocker, but for file:/// that addon says that the page is not supported... Maybe another type of addon could be developed for this to be blocked and secured once and for all, but not sure if Firefox would allow such an access or such a blocking. May cause issues with Downloads and accessing download folder from within Firefox. HOWEVER, they could block any system or file access from the ADDRESS BAR and SEARCH BAR and then do a work-around solution by developing a special warning 'dialog message' each time when any user (owner or remote user) tries to access forlder to see or use any file. That would be a lot like a guest account requiring password to access special folder or file, or wants to perform an action usually not allowed for a guest user. Password is required for that each time, or at leats a visual confirmation. That would help, I hope...

Would need to re-educate users after this! TOO DANGEROUS TO KEEP THIS IN SUCH A WAY AS IT IS NOW!!!!

DOES FIREFOX TEAM UNDERSTAND THIS? Maybe they forgot about this, maybe they did not figure out how to solve this, or maybe someone from an inside is helping hackers to have a very easy access? Not sure, but this "open doors to all system and data files for anyone" is shocking!


What about business or government people? What about online bullying and harrassment? What about privacy about which Firefox writes so much? Need more complaints to make this a serious issue. So, everyone, please write your own comments or complaints to Firefox and Chrome directly and maybe they will listen. This may take more work than we think, but my ideas may help. What about your ideas? Express them below and maybe they will help as well.


You all can ask them for this to be blocked or solved, so ask. Maybe my ideas will help to get this moving. Write your own to them as well. And Microsoft may need to get involved as well because Firefox, and from what I read, Chrome allows this too... Other browsers may be doing that as well...!!!!!! There are loads of various browsers available!!!! I read something about Windows Policies, but I do not understand what that is...


(( !!! )) If any of you will try any system changes in an attempt to try solving this issue, make sure you are okay to risk with crashed system requiring reinstall or recovery to be used, and then, write down all the changes you do in detail before carrying any further and applying them because that may ruin the system without a way to recover it.

Thank you in advance.

Asked by XERRAX 1 week ago

Last reply by jscher2000 1 week ago

Firefox placing ads on my browser

This is BEYOND excusable. I opened up FF today, from a nice new update, to see that there are now paid ads that will force their way onto my browser's favorites. Is... is… (read more)

This is BEYOND excusable.

I opened up FF today, from a nice new update, to see that there are now paid ads that will force their way onto my browser's favorites. Is... is there a reason for this? I know it wasn't an add-on that did this, since I only have 1 installed for the past couple of years without issues.

Is there a setting for this? Or is it just time to move on to a new browser? I'd rather use Edge than deal with a browser that adds sponsored crap without my permission.

Asked by flafe5 1 week ago

Last reply by jscher2000 1 week ago

some random site keep asking for sign in to continue to allizom.org

Whenever I open firefox, some random Gmail logging keeps popping up that says sign in to continue to allizom.org Not able to get rid of this. I don't let me do anything o… (read more)

Whenever I open firefox, some random Gmail logging keeps popping up that says sign in to continue to allizom.org

Not able to get rid of this. I don't let me do anything on firefox.

What should I do?

Asked by soniasinghal961 1 week ago

Last reply by cor-el 1 week ago