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  • Archived

Adobe flash will not remain active on our 24h emergency medical web site, need it to alert us to medical data

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to… (read more)

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!

Asked by KCop 8 months ago

Last reply by James 5 months ago

  • Archived

Sites using flash player make Mozilla Firefox browser freeze.

Sometime in the past 3 months, when I use Replay Poker's site almost every time, or occasionally when I use Angry Birds Friends on Facebook in Mozilla (both use flash), a… (read more)

Sometime in the past 3 months, when I use Replay Poker's site almost every time, or occasionally when I use Angry Birds Friends on Facebook in Mozilla (both use flash), and leave a poker table or the ABF game, it freezes my Mozilla browser. When using Replay's site this happens 8-10 times out of 10. With ABF, it happens 1 out of every 5-6 times I use it. I am unable to click on or in the browser window, and cannot close the browser with the x at the upper right of the window. The only thing that works at that point is to hold my mouse over my Mozilla icon in the taskbar, and when the small window icons pop up, I can close them using the x on the small icon. What seems to reset the browser is if I have two or more tabs open, and click the upper-right x while mouse hovering over the taskbar icon, getting the "close multiple tabs?" warning. If I click no, then the browser usually seems to reset and start operating normally again. Though, sometimes that still does not allow me to open a new flash window, so I have to completely close Mozilla and restart it again. I have noted a couple other mentions of this problem, but have yet to find a solution that works.

My graphic card drivers are updated. I am using the most updated version of Flash as well.

Asked by BigKK 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Adobe Flash Player not recognized

Using Windows 10, FF 55.0.3, Shockwave plugin 27.0.0.130, Adobe Flashplayer 27 NPAPI. I am using Adobe Bridge and select to preview a gallery in the browser. Bridge will … (read more)

Using Windows 10, FF 55.0.3, Shockwave plugin 27.0.0.130, Adobe Flashplayer 27 NPAPI.

I am using Adobe Bridge and select to preview a gallery in the browser. Bridge will let FF start and then I get the message (in FF), that there is no flash player installed. I installed many many times, as decribed here in several messages, so often the flash player. I also did the steps described by the college student "ComputerWhiz" (=Wesley Branton) here: https://support.mozilla.org/nl/questions/1037689 (renaming pluginreg.dat). I disabled my virus scanner (E-Set). Also I deactivate in FF all the Extensions (to be sure no one causes a conflict), restarted FF but still FF does not recognize the flash player.

Please help me and do not give answers like to find out which flashplayer version I have or where to download flashplayer. Just an answer straight to the point why FF does not recognize the installed Adobe Flashplayer and how to solve it. Thx in advance

Asked by ni_hao 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Youtube video page shows only black rectangle ot blank

Hello. I looked through the forum but nun helped. I can search on Youtube, but when I click to watch video page loaded either only Youtube caption, with search box, and n… (read more)

Hello. I looked through the forum but nun helped. I can search on Youtube, but when I click to watch video page loaded either only Youtube caption, with search box, and nothing more, or just black rectangular. I just now installed latest Firefox updated, disabled all extension. In Safe mode I got black rectangular with message "your browser does not currently recognize any of the video formats available".

Asked by UserNaeme 2 years ago

Last reply by Tim 2 years ago

  • Archived

HOW DO I DOWNLOAD & INSTALL; ADOBE FLASH PLAYER

COMPUTER ILLITERANT, i'm 68yrs. & i don't know where to start, FACEBOOK & YOUTUBE are most important! PLEASE DON'T FORGET 60to70% of instructions no matter what s… (read more)

COMPUTER ILLITERANT, i'm 68yrs. & i don't know where to start, FACEBOOK & YOUTUBE are most important! PLEASE DON'T FORGET 60to70% of instructions no matter what site i'm on, the auto reply is not helpfull, that is if i get one ATALL??

Asked by david summerlin 2 years ago

Last reply by Happy112 2 years ago

  • Archived

Flash video not working in firefox v55.0.2

Cant get flash videos to play on Firefox v 55.0.2 64bit on my OS Linux mint 18.2(Sonya). have tried remedies published online on getting flash player to work but nothing … (read more)

Cant get flash videos to play on Firefox v 55.0.2 64bit on my OS Linux mint 18.2(Sonya). have tried remedies published online on getting flash player to work but nothing seem to work.

Asked by nishan-m 2 years ago

Last reply by guigs 2 years ago

  • Archived

CNN website video hangs. Only CNN.

48.0.2 on Mountain Lion 10.8.5. Fullscreen video on the CNN site plays initially, then stops with a circling round arrow. Lately it has started to do this with that vi… (read more)

48.0.2 on Mountain Lion 10.8.5. Fullscreen video on the CNN site plays initially, then stops with a circling round arrow. Lately it has started to do this with that video on the side as you scroll down the screen, as well. Very maddening. No problems on other sites. If I cannot fix this quickly and simply I will have to go to Chrome. Updated flash yesterday, no joy. Suggestions welcome. Thank you

Asked by KS555 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I can't play any videos in Firefox.

I have Windows XP and Firefox 52. Starting yesterday, I was no longer able to play videos in Youtube with either Flash or HTML5. Today I found out I can't play videos in … (read more)

I have Windows XP and Firefox 52. Starting yesterday, I was no longer able to play videos in Youtube with either Flash or HTML5. Today I found out I can't play videos in Vimeo or Dailymotion either. How do I fix this?

Asked by JSm5th 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Rendering issues when upgrading to Firefox 51.0 and Flash 24

Customers who have just upgraded to Firefox 51.0 are reporting rendering errors with our Flash games with Adobe Flash 24.0 We have reproduced the issue with the following… (read more)

Customers who have just upgraded to Firefox 51.0 are reporting rendering errors with our Flash games with Adobe Flash 24.0 We have reproduced the issue with the following environments:

Firefox 51.0, Flash 24.0.0.194, Windows 10 on a Dell XPS w01a Firefox 51.0, Flash 24.0.0.194, Windows 7, Lenovo X1 Carbon Thinkpad

In both cases, the PC's have touchscreens. We are not able to reproduce on non-touchscreen PC yet.

Attached are example of rendering issues. Note there is tearing in the text on one screenshot and the icons are not rendered fully in the other.



System Information


Time of this report: 1/30/2017, 14:15:26

      Machine name: 01388-X1CARBON
  Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161011-0600)
          Language: English (Regional Setting: English)

System Manufacturer: LENOVO

      System Model: 20A7S03400
              BIOS: Phoenix BIOS SC-T v2.1
         Processor: Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz (4 CPUs), ~2.7GHz
            Memory: 8192MB RAM

Available OS Memory: 7880MB RAM

         Page File: 5854MB used, 9902MB available
       Windows Dir: C:\windows
   DirectX Version: DirectX 11

DX Setup Parameters: Not found

  User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
   DWM DPI Scaling: UnKnown
    DxDiag Version: 6.01.7601.17514 32bit Unicode

Display Devices


         Card name: Intel(R) HD Graphics Family
      Manufacturer: Intel Corporation
         Chip type: Intel(R) HD Graphics Family
          DAC type: Internal
        Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_221817AA&REV_0B
    Display Memory: 1824 MB
  Dedicated Memory: 192 MB
     Shared Memory: 1632 MB
      Current Mode: 1920 x 1080 (32 bit) (60Hz)
      Monitor Name: Generic PnP Monitor
     Monitor Model: unknown
        Monitor Id: LEN40A4
       Native Mode: 2560 x 1440(p) (60.004Hz)
       Output Type: Internal
       Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0014.4414 (English)

    Driver Version: 10.18.14.4414
       DDI Version: 11
      Driver Model: WDDM 1.1
 Driver Attributes: Final Retail
  Driver Date/Size: 5/12/2016 22:06:22, 24921384 bytes
       WHQL Logo'd: n/a
   WHQL Date Stamp: n/a
 Device Identifier: {D7B78E66-4956-11CF-2465-1602B6C2C735}
         Vendor ID: 0x8086
         Device ID: 0x0A16
         SubSys ID: 0x221817AA
       Revision ID: 0x000B
Driver Strong Name: oem81.inf:IntelGfx.NTamd64.6.1:iHSWM_w7:10.18.14.4414:pci\ven_8086&dev_0a16
    Rank Of Driver: 00E62001
       Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
  Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2)

Asked by davidwulumos 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

"The Adobe Flash Plugin has crashed." Why? Why does it do it on every computer that I am using, despite the fact that flash is the most current version. Why?

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. … (read more)

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

Asked by draculadave 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

flash player

Hello everyone, I am using linux machine (ubuntu 16.06) with latest version of flash player install (as mentioned here https://www.adobe.com/software/flash/about/) Still… (read more)

Hello everyone, I am using linux machine (ubuntu 16.06) with latest version of flash player install (as mentioned here https://www.adobe.com/software/flash/about/) Still this website: http://www.aol.com/games/play/kostyamalina/the-amazons-leader/ Asks me to install latest version of flash player

Can you help me to solve the problem , also tell some other alternatives to get this problem fixed. I need to use that Here are some relevant information about installed plugins in my browser

Shockwave Flash

   File: libflashplayer.so
   Path: /usr/lib/adobe-flashplugin/libflashplayer.so
   Version: 11.2.202.635
   State: Enabled
   Shockwave Flash 11.2 r202 

Thankyou .

Asked by alphaguy4 3 years ago

Last reply by James 3 years ago

  • Archived

Since you want to dictate when I can use Adobe Flash I am switching to Chrome? Comments

This complaint is in regard to your arbitrary blocking of Adobe Flash Player for Windows XP & Vista. Both OS systems still work effectively on older PC's. My old HP D… (read more)

This complaint is in regard to your arbitrary blocking of Adobe Flash Player for Windows XP & Vista. Both OS systems still work effectively on older PC's. My old HP DC5100SSF runs at 3.0 ghz faster than many duo core pc's. Adobe discontinued any Flash update for XP and Vista as well as Google Chrome. Chrome still plays all Adobe Flash and You Tube content without complaint. You are forcing me to go to Google Chrome. If they change I will go to Linux.

Mozilla products are great but not accommodating the older users is not acceptable. DO YOU HAVE ANY PLANS TO SOLVE THIS PROBLEM.

Asked by Rich.Schmidt.Personal 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

How do I get the video to play at the size the website intended?

When playing video from a website I frequent, the size of the video is a lot smaller than what the website intended. You can see the black window where the video size is … (read more)

When playing video from a website I frequent, the size of the video is a lot smaller than what the website intended. You can see the black window where the video size is supposed to fill. I have tried just about everything to fix it. I don`t know what it could be. But, I think it has to do with the settings on my Windows 10 computer, because I do not have the video problem from the same website on my Vista PC. I have a nvidia 980ti graphics card and a 4k monitor capable of 3840x 2160 resolution.

Well, I tried to upload a screen shot of the problem, but it just sits there and buffers.

Asked by hproesemann 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

<video> autoplay not always working

Im building a new webpage with video background. The problem is that Firefox is the only browser that have problem with html5 autoplaying. If page was loaded atleast one … (read more)

Im building a new webpage with video background. The problem is that Firefox is the only browser that have problem with html5 autoplaying. If page was loaded atleast one time the video is working correclty, starts right after the page load automatically but.. if page is loaded for the first time in most cases the video in background doesn't start and show something like TV's snow.

Facts: - I don't think its code issue, atleast not 'video' tag (tried many configurations thinking it might ), - I'm also sure its not problem with video - tried few videos, - tried all formats - it happens with all of them: mp4, wemb, ogg, All at the same time and individually, - it's not problem with my PC - been trying on windows, mac and linux, - Its not plugin - i don't use any with FF.

Check it out here: http://strona5.nanit.webd.pl Just do it in private session and close window after every load so you'll see that its lottery.

Regards.

Asked by nafing 3 years ago

Last reply by simplephoneunlock 3 years ago

  • Archived

Firefox constantly freezing (flash, scripts, etc always stop working). Firefox is completely unusable.

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in orde… (read more)

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in order to re-launch it. I've tried clean uninstall/reinstall, removing all add-ons, etc. Nothing seems to work. I've installed it on 4 of my computers, and it freezes on all of them (Windows 7 Ultimate, Windows 7 Professional, and Windows 10).

Has anybody had any luck fixing the instability, or am I just stuck with Chrome?

Asked by storm311 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox (Windows 7) cannot play some mp4 videos

Firefox 42 for Windows 7 cannot play some mp4 videos, for example: http://www.miejsca.com/video/camino.mp4 (either opening directly or embedded in a webpage) Firefox disp… (read more)

Firefox 42 for Windows 7 cannot play some mp4 videos, for example: http://www.miejsca.com/video/camino.mp4 (either opening directly or embedded in a webpage) Firefox displays the error message: Video can't be played because the file is corrupt. Tested on different machines. The video is encoded in H264 and AAC, it works under Chrome and Firefox for Linux.

(The option "media.windows-media-foundation.enabled" is no longer available in about:config),

Asked by Krzqchu 4 years ago

Last reply by ellaryk 4 years ago

  • Archived

I have a video on my website and it is playing upside down? WHY? http://savedtoserveministy.com. All other browsers work just fine

-Firefox 41.0.2 version -JWPlayer version 7.1.4 -Video on the front page of my website is playing upside down -tested IE, Chrome, Safari and the video plays just fine the… (read more)

-Firefox 41.0.2 version -JWPlayer version 7.1.4 -Video on the front page of my website is playing upside down -tested IE, Chrome, Safari and the video plays just fine there. So, I don't think it has nothing to do with the video. It is a .MP4 file the website is http://savedtoserveministry.com

Asked by sanchea 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox crashes/freezes computer with Youtube, hardware-video-decoding.failed setting ineffective

Ever since the HTML5 player has taken over Youtube, I've had problems with it perma-freezing my computer as soon as any window was opened. Until recently I got around tha… (read more)

Ever since the HTML5 player has taken over Youtube, I've had problems with it perma-freezing my computer as soon as any window was opened. Until recently I got around that by setting media.windows-media-foundation.enabled to false, forcing Youtube to use the Flash player. Lately, though, it's somehow gone back to the HTML5 player with 360p resolution only, so I went digging through the config file again in search of solutions. That's when I found two settings I hadn't noticed before, media.hardware-video-decoding.enabled (which I found true) and media.hardware-video-decoding.failed (which I also found true, though I hadn't touched it before). Re-enabling windows-media-foundation caused the hard-freezes to reoccur, but I discovered that by setting media.hardware-video-decoding.enabled to false I was able to leave the windows-media-foundation option true, and I can now use Youtube's HTML5 player in all resolutions. I conclude from this that the media.hardware-video-decoding.failed setting is bugged somehow, since it didn't seem to prevent the freezes.

Asked by y3kcjd5 4 years ago

Last reply by jscher2000 4 years ago