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Primary email is not my account email - can't change it

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that pri… (read more)

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that primary, hoping it would then allow me to add my main email and then swap them. But it still said the main one was already associated (even though it's not shown). I only have two email addresses. I don't want the secondary one to be the primary one. But I can't add it or edit them. Clues?

Asked by janbrownell 1 month ago

Last reply by jack4075 16 hours ago

Google Products Failing on Firefox

For about a month, google products on firefox randomly stop working. - I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle unti… (read more)

For about a month, google products on firefox randomly stop working.

- I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle until eventually it goes to network protocol error.

- Google search randomly does not work at all in the url/search bar, and once it doesn't work the tab is useless. Putting in another URL and hitting enter it appears to have loaded but of course nothing has changed.

- I have no extensions installed.

Asked by katherine.ranieri 3 weeks ago

Last reply by cor-el 19 hours ago

Appearance of my windows / tabs has changed without my permission or download of updates

The appearance of my toolbars and tabs has changed a lot without my permission. How does this happen? It has confused me a lot and is no longer as easy to use, in fact it… (read more)

The appearance of my toolbars and tabs has changed a lot without my permission. How does this happen? It has confused me a lot and is no longer as easy to use, in fact it has become a burden trying to figure out how to navigate each window / tab I have open. Ex: some things that were in my toolbar have disappeared. Also, there used to be a pair of vertical arrows I could click once to zoom in or out. Now it has disappeared and I have to go up to the main FF menu then click View then click Zoom then click one of four menu items. This is nuts and adds several more steps to what used to be one simple step. WHY???? I have not downloaded any new recent versions of FF and yet all these changes were made anyway without my knowing it or asking for it. How can I get back to my former version that I was happy with?

Asked by SusieB 1 day ago

Last reply by TyDraniu 1 day ago

Changes in Firefox 89: I hate the new themes—where do I provide feedback?

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes … (read more)

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes for a far worse browsing experience for me. Why would one string of undifferentiated text in a long line of tabs make things any easier? It does not.

I've found a helpful site that allows turning off the new theme, but a commenter advises that that option too will soon be disabled: https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/

Is there an add-on that keeps the "classic" theme? I've googled how to provide feedback. One of those links is dead. What's the best way to make my thoughts known?

People love tech, but the older I get the more I see how it demonstrates a lack of ownership, that nothing is really yours on your devices, that what you're comfortable with is only one weekly update away.

Asked by 777bb 1 month ago

Last reply by jscher2000 1 day ago

Bars, Tabs and Icons

There are no more borders around the tabs except the active one. It is hard to click click fast to change to another tab - special with pinned tabs with some icons blured… (read more)

There are no more borders around the tabs except the active one. It is hard to click click fast to change to another tab - special with pinned tabs with some icons blured with the theme I love. Also the theme-icons got deactivated and there is now the lower bar empty without the tabs. They went up into a new bar higher added. How can I fix that with boardred tabs located downwards and the intuitiv easier clickable icons back?

Asked by stylist_robert 1 month ago

Last reply by atsdon1 1 day ago

Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 1 month ago

Last reply by fidservant 1 day ago

After 89.0.1 update on Windows, Firefox will not release the audio device, not allowing the computer to sleep.

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs,… (read more)

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs, but after a while of using Firefox on YouTube or whatnot, it will not release the audio device to let Windows put my monitors to sleep even though all playback has ended.

This can clearly be seen by running "powercfg /requests" as an administrator.

With videos playing, as expected Firefox reserves the audio device, as well as an Execution request.

Output: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe non-display request

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

But after you stop playing the video the output becomes: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

You can see the audio device doesn't get released, and the only resolution is to quit and restart Firefox.

This doesn't always happen, but does happen after a while.

Asked by Nabeel Rahimpour 1 month ago

Last reply by Seamus Everywhere 2 days ago

Firefox won't load certain pages properly

Spontaneously, Firefox is now unable to load certain websites properly: Twitter won't show tweets, streaming websites won't play, and sites like Wikipedia have lost their… (read more)

Spontaneously, Firefox is now unable to load certain websites properly: Twitter won't show tweets, streaming websites won't play, and sites like Wikipedia have lost their formatting. Other websites seem completely unaffected, like YouTube, Pinterest, and news sites. This is only happening on Firefox, as my other browsers are unaffected, but Firefox is my default and I don't want to have to switch.

I've tried restarting both the browser and my PC, clearing the cache, turning off my firewall and anti-virus, disabled add-ons, and unregistered service worker... I'm out of ideas.

I've included some images to show what I mean.

Asked by swain.commission 1 month ago

Last reply by Chris Mortland 4 days ago

top level domen at address bar dropdown (frequently used sites)

Hello community, Not really big issue but it make me crazy sometimes... I use few sites from RU (yandex.ru) top level domain and some of them have a domains in other loca… (read more)

Hello community,

Not really big issue but it make me crazy sometimes...

I use few sites from RU (yandex.ru) top level domain and some of them have a domains in other locations (for example COM, LT). With latest updates FF switching RU top level domain to local one (LT) in the address bar dropdown.

There was an update around 5 months ago which make this change. And Later (maybe month ago) it was returned to normal behavior (domain was the one I using frequently). Now with latest update it happens again :(

I have 2 PCs, I updated FF at one of them and I get this behavior back. The other one have outdated version and there is no domain swap (version 89.0.2, Windows at both PCs)

Asked by sasha_plh 6 days ago

Last reply by JP 4 days ago

Where do tabs I "send" to another device land ?

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another de… (read more)

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another device. I do that, get a confirmation toast that the Tab has been sent... but where can I find it on the target device ? It doesn't open right away (which is what I'd prefer), and I can't find it anywhere else ?

I tried from Android to Android, from Windows to Android, from Android to Windows... Sending a tab is nice, actually finding it on the target device would be nicer ^^

Asked by oonlan 6 days ago

Last reply by cor-el 6 days ago

new F7 feature disable, volume keyboard shortcuts on HP not working

Hi, Is there a way to disable the F7 new shortcut in Firefox, cause now I can not use volume cntrol on my HP laptop to increase o decrease volume Thanks in advance, … (read more)

Hi,

Is there a way to disable the F7 new shortcut in Firefox, cause now I can not use volume cntrol on my HP laptop to increase o decrease volume

Thanks in advance,

Asked by denialists 1 week ago

Last reply by TyDraniu 1 week ago