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high CPU usage, even with no tabs opened

Hi Firefox start to take a lot of CPU depending on how many tabs are opened (that is normal of course especially if with flash contents). What is not normal is that CPU w… (read more)

Hi Firefox start to take a lot of CPU depending on how many tabs are opened (that is normal of course especially if with flash contents). What is not normal is that CPU will not be released when tabs are being closed, even with one (blank) tab left opened CPU usage is 40%-85% (depending if other process need CPU). Essentially: once Firefox process obtained 80% of CPU you can close tabs but you are fucked the same, now opening new tabs is a pain! Of course restart fix the issue. Is not a matter of addons or updates, Firefox and system (Windows 10) are updated to last version; I feel is something related with flash contents. Is it possible only me experience this?! Regards

Asked by Boooooo 1 year ago

Answered by cor-el 1 year ago

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Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 2 years ago

Answered by averagehuman 2 years ago

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FTP link wants to open in other app

Hi! I found a strange thing today. I wanted to open an ftp link and firefox asked me in which app I wanted to open it. Of course I wanted to open it in Firefox, but the o… (read more)

Hi! I found a strange thing today. I wanted to open an ftp link and firefox asked me in which app I wanted to open it. Of course I wanted to open it in Firefox, but the only app on list was Internet Explorer. So, I added Firefox to the list, but I couldn't open the link with it, because when I marked Firefox and tried to click "open", nothing happend and the box still appeared. So, I ended up using IE. I'm using Firefox Nightly (81.0a1 atm of encountering this).

Asked by Qbsoon 1 year ago

Answered by cor-el 1 year ago

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Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 2 years ago

Answered by TyDraniu 2 years ago

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firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (read more)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 2 years ago

Answered by TyDraniu 2 years ago

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Why have my STG backup files started to appear on my desktop?

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some p… (read more)

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some point, later on. I assume this folder is created by Firefox and the back-up file information is saved in it automatically. Surely the folder should be in a different location? Has anyone any ideas on where this is supposed to be, and how to get Firefox to revert to saving the files in it in the correct place?

Asked by Onebrow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Want to import bookmarks from Opera browser to Firefox

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perha… (read more)

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perhaps there might be a workaround?

Asked by lew42 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Getting search results to open in a new tab instead of the current one

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and … (read more)

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and I can't figure out how to get back the old way. Does anybody know?

Asked by sideburns 1 year ago

Answered by cor-el 1 year ago

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Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Facebook videos "Sorry, we're having trouble with playing this video."

Hi For two days I've been searching on the web and in here with no luck. Initially as Facebook is loading ... I can see the video for a brief second, then its turns gre… (read more)

Hi

For two days I've been searching on the web and in here with no luck.

Initially as Facebook is loading ... I can see the video for a brief second, then its turns grey with the message "Sorry, we're having trouble with playing this video."

Appears to only be a problem on Facebook and only in FF (chrome facebook videos work fine)

Using

FF 81.0 (64-Bit) Windows 10 Version 2004

Tried with all addon's disabled. Tried with anti virus disabled

Tried adding "Flash Video Player for Facebook" addon

Videos all work and play in chrome.

Asked by Greg 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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how to ascertain if DNS over HTTPS is enabled or disabled

I am a home user with win 7 OS. In the DNS over HTTPS FAQ it says that In addition, Firefox will check for certain functions that might be affected if DoH is enabled, inc… (read more)

I am a home user with win 7 OS. In the DNS over HTTPS FAQ it says that

In addition, Firefox will check for certain functions that might be affected if DoH is enabled, including:

   Are parental controls enabled?
   Is the default DNS server filtering potentially malicious content?
   Is the device managed by an organization that might have a special DNS configuration? 

If any of these tests determine that DoH might interfere with the function, DoH will not be enabled. These tests will run every time the device connects to a different network.

Is there any way for me to find out if DOH is enabled or disabled by Firefox?

Asked by paroksha priyah 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Where is the QR Code?

On this page https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication it says 5. Use the app to take a photo of the QR code, or click Can’t … (read more)

On this page

 https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

it says

 5. Use the app to take a photo of the QR code, or click Can’t Scan Code to display a code to enter into the app. 

But I don't see a QR Code anywhere. What am I missing?

Thanks.

Asked by Roberto 1 year ago

Answered by cor-el 1 year ago

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Youtube CORS error

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In conso… (read more)

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In console i get an error: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://googleads.g.doubleclick.net/pagead/id. (Reason: CORS request did not succeed).

I am on arch linux system.

I've tried to: 1. Update all ca-certificate* packages 2. Disable and delete ad-block 3. Use another browser (there is no problem, only in firefox)

This problem is only actual on Youtube for me.

Asked by Yuudai 1 year ago

Answered by cor-el 1 year ago

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tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 2 years ago

Answered by cor-el 2 years ago

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firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 2 years ago

Answered by agouranga 2 years ago

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Firefox blocks me from saving images

Lately, I keep finding more and more websites that are able to prevent me from downloading their images. It seems this is becoming a huge problem now, and it's changing t… (read more)

Lately, I keep finding more and more websites that are able to prevent me from downloading their images. It seems this is becoming a huge problem now, and it's changing the entire experience of using the web.

And it seems to me that Mozilla are enabling developers to do this, trying to take away people's rights.

In the past, I could work around the problem (not that I should have to) by going to Tools > Page Info > Media. But even that method no longer works (eg go to www.bbc.co.uk - the large image in the top left is nowhere to be found in Media!) There are also sites which show PDFs that cannot be downloaded. That is just SO wrong!

The ability to save any image in a web page is a basic liberty of using the web, always has been. No website should be allowed to display images that can't be downloaded, it's just wrong. It's like someone making a magazine out of special paper to stop readers tearing pages out!

I've sent feedback about this through the Help menu, but no one ever listens.

Does anyone here have the ability to raise this issue with Mozilla? This needs to be FOUGHT against. They are helping large corporations to slowly strip away the basic rights of the public. Saving pictures may seem like only a small detail, but it ultimately leads to a 100% premium internet where no one can keep or save anything. Mozilla is taking the internet out of the hands of the public and putting it the hands of big businesses.

The issue of 'protecting copyright' is completely irrelevant. Any criminal operation determined to leech images would obviously have the ability to do this regardless. Plus, if companies don't want people to be able to download the high-res version of an image, they shouldn't put it online.

Asked by MartyJames 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sharepoint in Microsoft Office 365 will only launch in a private Firefox window

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message: Sorry, something went wrong An… (read more)

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message:

  • Sorry, something went wrong
  • An error has occurred on the server.
  • Technical Details
  • Troubleshoot issues with Microsoft SharePoint Foundation.
  • Correlation ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx
  • Date and Time: xxxxxxxxxxxxxxxxx

Firefox is up to date (v81.0) and running on a modern up to date Win 10 Pro laptop, I've cleared all my browser history and rebooted but without success. The same web page works without problem in Edge and Chrome but in Firefox it will only work in a private window.

Asked by jamieson62 1 year ago

Answered by jamieson62 1 year ago