Showing questions tagged: Show all questions
  • Archived

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 2 years ago

Last reply by daniel_a_g 1 year ago

  • Archived

Firefox 77.0.1 address bar seem broken. Won't show common sites without deleting anything in the URL bar, no down arrow

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there… (read more)

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there is no longer a down arrow to click and show my common sites. If I click in the bar and then delete everything, the list of common sites appears. If I click away and click back into the blank address bar, now I have to hit the down arrow to get the list to appear. I need a way to get the down arrow back so the address bar works as expected.

These config options are all set to false:

   browser.urlbar.openViewOnFocus
   browser.urlbar.update1
   browser.urlbar.update1.interventions
   browser.urlbar.update1.searchTips
   browser.urlbar.update1.view.stripHttps

Asked by jake-firefox 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

expanding URL bar

i have tried every about:config option there is on google and i still can't disable the expanding URL bar (where once you've entered a asearch, heading back to the bar ex… (read more)

i have tried every about:config option there is on google and i still can't disable the expanding URL bar (where once you've entered a asearch, heading back to the bar expands a menu on the right side with a privacy icon, a drop down menu, a pocket icon, and the bookmark icon). very irritating.

i have seen options regarding the userChrome file but i'm inexperienced and probably messing something up.

any help would be much appreciated.

Asked by jim luther 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How do I disable that terrible, cancerous, ridiculous MegaBar that I am forced to use now with 77?

The first time I noticed the Megabar (I believe it was FF75) I absolutely hated everything about it and ruins the experience using Firefox. I am also not alone in this ma… (read more)

The first time I noticed the Megabar (I believe it was FF75) I absolutely hated everything about it and ruins the experience using Firefox. I am also not alone in this matter because as soon as the change was established, communities popped within hours to fix the problem. The old way of fixing this eyesore of an issue was the old about:config and changing around the settings then VIOLA! back to normal. Now after the update to 77, the Megabar is back and forced down everyone's throat and the old about:config is no longer the fix to this terrible experience. Literally after an hour of this trashbar being up, videos and guides popped up to try to fix it. Whole communities have been formed to hate this feature and ask Firefox to change it, or at least make it optional to go back. My question is, looking through google has only come up with the chrome.css(?) fix to this mess. Is there any way to change it back to the old url bar without having to go through the chrome.css fix or just uninstalling and reinstalling a previous Firefox or do I have to just migrate to another browser like Opera or Chromium?

Asked by Joe 2 years ago

Last reply by cor-el 1 year ago

  • Archived

What are the best ways to copy existing settings to a new profile?

Hi, I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser. Debugging advice often involves ""saf… (read more)

Hi,

I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser.

Debugging advice often involves ""safe" mode," which disables some safety and accessibility tools, or "refresh Firefox," or otherwise using new profiles, which require me to set up the safety and accessibility tools before I can do anything. (For example, by default Firefox uses blinking cursors, autoscroll, and smooth scrolling, all of which trigger my migraines.)

In the past I've sometimes copied specific items, or cleared out a new profile folder and copied everything from an already-set-up profile folder.

Are there better or worse ways to copy bookmarks, saved passwords, about:config settings, user css, add-ons, and add-on settings?

(The previous time I asked this, I somehow got diverted to the wrong forum.)

Asked by MarjaE 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (read more)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

Asked by thompson.g 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

CHANGE BACK THE URL BAR

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It… (read more)

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It is visually unattractive and obnoxious looking.

Also, highlighted text in it is a blue font color with no highlight. Why is this different from every other Windows program?? It is not easy to tell that text is highlighted. It should be HIGHLIGHTED blue with a white font color.

Asked by Jadis 2 years ago

Last reply by AliceWyman 1 year ago

  • Archived

Can not watch video (Bug)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I r… (read more)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I reset, reinstall, cleared cache, removed extension to fix the problem.. but no result.

Asked by Sudipan 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Logged out from all website after run firefox on Windows

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in … (read more)

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in Windows, I will logging out from all websites in Firefox in Debian. I produced this problem before but does not understand it happen because I used Firefox in Windows last time. Looks like all cookies will erase in Debian. But I do not know why. Please note I have logged in to Firefox before and this does not happen when I logging to my Firefox account.

Asked by Amir 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 2 years ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Can't enable Two-Step Authentication

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". … (read more)

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". I have tried several different authentication apps, but none work. Anyone else having this issue?

Asked by Dereck 2 years ago

Last reply by LaughingBubbba 1 year ago

  • Archived

Firefox "icon" pinned to the top of my laptop screen - can't remove it

I'm not entirely sure when this happened, but I now have it for over 2 months. It's never really bothered me and doesn't appear to actually DO anything, but it is curio… (read more)

I'm not entirely sure when this happened, but I now have it for over 2 months. It's never really bothered me and doesn't appear to actually DO anything, but it is curious and may turn out to be something I did, or some obvious setting, but I can't find anything specifically about this.

There is a Firefox icon which is pinned to the top of my laptop screen. I can't right click on it, it doesn't appear to do anything when I click on it. I can move it from side to side, but can't move it to another display if I have multiple displays connected. Also, I can't move it away from the top of the screen. The icon is always displayed, over all other apps, it's small so not that intrusive, but I'd really like to know what it is? Image below is a screencap - top of the screen. Very curious.

I am running Windows 10 Home on a Lenovo Yoga tablet PC. Firefox is version 77.0.1 (64 bit).

Thanks, Dan P.

Asked by DPVone 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Problem with site only in mozilla

When I am trying to open site hypermission.ru in Mozilla I see some strange things. Big objects and broken fonts. In other browsers I dont have the same problems. Please,… (read more)

When I am trying to open site hypermission.ru in Mozilla I see some strange things. Big objects and broken fonts.

In other browsers I dont have the same problems.

Please, help!

P.S. I dont have some addons on mozilla. I use it clear.

Asked by makyshin 1 year ago

Last reply by Balázs Meskó 1 year ago

  • Archived

Color management fails after last update. (but not completely!)

Hello, (i think) after the last update(9/6/20), there is a problem with mozilla color management. My monitor is calibrated, the profile works fine but not in the browser.… (read more)

Hello, (i think) after the last update(9/6/20), there is a problem with mozilla color management.

My monitor is calibrated, the profile works fine but not in the browser.

I tried to change the settings from this page - about:config - but nothing works.

The color settings in the browser was already(always) true, 1, 0 i tried other combinations, did not work.

So the result is strange because when color management is enabled, it works for videos(i think), not for every button, not for toolbars, not for thumbnails and generally not for images!

I will upload an example from youtube page, check the red color with c.management enabled and disabled.

Maybe there is a problem inside the code or it is just me, maybe the profile, my settings.

Thank you

Asked by giorgiofgr 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Undo close tab doesn't work

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always … (read more)

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always open a randomly closed page from a while ago and not the recently closed one.

I thought it was a problem with how I close the tabs (ie. if i click on the x or ctrl+w, or the mouse wheel) but it doesn't make a difference, the undo closed tab still doesn't work right.

I tried looking for a solution on here and online but found nothing concrete. So, I appreciate any help.

Asked by seeingolive 2 years ago

Last reply by rgr81_ 1 year ago

  • Archived

Extension window on Max window size

When I open up the extension (from browser bar) to see the information they have. I can't see all of the information. Its a small window making it impossible to see any i… (read more)

When I open up the extension (from browser bar) to see the information they have. I can't see all of the information. Its a small window making it impossible to see any information. If I min the browser window I can see all of the drop down window from extension. However if the window is max which I don't really change this setting its always in max. I cant see any thing other than a small window that has know way of see any thing that's useful.

OK sorry about not getting right back, I ask for help then I don't follow through not the best way of doing this. So I have done some more exploring on this problem. I am not sure what's going on. So I am running dual display on a laptop running windows 10 . Seems to me everything is updated. So up on the main display (external display) it's OK everything seems to be great on it.

So if I go to the laptop display that's where my problem is. So what I have done is on max the window is where I get this problem. Min. the size window goes away if the screen's location is about 1" down from the top of the frame on the screen. If I move it up some just a little 3/4" it seems to be a small drop down window again. If I move it up even more not to the max but just up to say about 1/2" the drop down window gets bigger however it is still cut down with no way to scroll down to see the rest of the window. So what my thoughts are is the over scan of the video is too big? If so how do I take care of it? I hope this helps out. Let me know thank you for your help on this matter. So if I go to single display its all good on the laptop window.

UPDATE: So I have also played with other web browser, Chrome and Edge and I can't recreate it in those browsers. I adjusted the over scan so its not that. I can't get full Images of both displays at once to big of file. Attached screenshots

I have done all these things you people talked about this is what I came up with.

I am not sure I will just go back to using google. Its doesn't happen in that web browser I really was hoping I could get this straightened out. I like this better thank you for your help on this matter.

Asked by Me 2 years ago

Last reply by McCoy 1 year ago

  • Archived

FF on Catalina crashing repeatedly

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix! Mac… (read more)

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix!

MacOS Catalina.

Asked by Midtoad 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to post Facebook picture comments only. Can post to main page.

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions… (read more)

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions. No change. Restarted computer. No change. Can, however, post pics on other browsers like Chrome. Using updated Mac OS Catalina.

No ideas what else to try.

Asked by jws360 2 years ago

Last reply by mishmish 1 year ago