Showing questions tagged: Show all questions

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile. The old pr… (read more)

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.


The old profiles had my logins for work. I would prefer not to have to spend hours resetting something like 15-20 logins and profiles and then the next two months forgetting what the new ones are.

Asked by andrewchalk88 4 hours ago

Last reply by jscher2000 1 hour ago

Certificate handling in Firefox 78.0.

Hi, could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen … (read more)

Hi,

could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen

Asked by Juergen.schroth 5 days ago

Last reply by jscher2000 5 days ago

How to disable political propaganda from Mozilla

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox". Now I'm starting to s… (read more)

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox".

Now I'm starting to see messages about how I can fight racism and how I should be proud of who I am.

Is there a way to limit the messages to things that are actually related to Firefox? I want to see important technical updates. I see enough political statements everywhere else.

Asked by argh1 5 days ago

Last reply by cor-el 5 days ago

Firefox extension install greyed out

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can… (read more)

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can find on this offers the solution that it can be fixed using another plugin (which I can't install for the same reason...)

Asked by lethweii 6 days ago

Last reply by jscher2000 6 days ago

Firefox keeps on installing itself

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installa… (read more)

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installation "disk" and when I try to eject it it says it's busy... do you know what I should do to install it definitively? Many thanks for your help. Best, y+

Asked by yettalee 6 days ago

Last reply by James 6 days ago

User-defined keyboard shortcuts on Mac don't work, unless menu item has been displayed

I've assigned user-defined shortcuts to Firefox on my Mac by adding items to: System Preferences -> Keyboard -> Shortcuts -> + icon. This method works fine… (read more)

I've assigned user-defined shortcuts to Firefox on my Mac by adding items to:

    System Preferences -> Keyboard -> Shortcuts -> + icon. 

This method works fine in other applications. However, within Firefox these only work after I've clicked on the menu bar and displayed the item with the shortcut.

For example, I have a shortcut to show the Bookmarks Toolbar defined as "View->Toolbars->Bookmarks Toolbar." In Firefox, under View menu I see the item "Bookmarks Toolbar" with the appropriate shortcut key shown next to it. BUT whenever I open a new window I have to show that menu item again before the shortcut key actually works.

Is this a bug?

I've tried different shortcuts, turning on/off private browsing, defining shortcuts under "All Applications" as well as "Firefox.app"

Thanks in advance for your help!

Asked by dave_schlossberg 1 week ago

Last reply by ARMAN KHAN 1 week ago

Switched Mozilla to Mozilla ESR... LOST BOOKMARKS!!!!! help please?

I had a Mozilla Firefox browser and switched to Mozilla ESR 68 version. I DID check bookmarks, etc to be synced to the new version but they are all gone!!! How can i ge… (read more)

I had a Mozilla Firefox browser and switched to Mozilla ESR 68 version. I DID check bookmarks, etc to be synced to the new version but they are all gone!!! How can i get them back? Yes, i did have to set a new identity as it asked me to during the download process for the new version. Is there any way to recover it by any means including reverting to the previous version

Asked by sertifiedjeenious 1 week ago

Last reply by the-edmeister 1 week ago

url bar font size

Is there a way to adjust the url bar's font size? I have found ways to adjust the font on just about everything in Firefox, except for the url bar. I'm using Firefox v68.… (read more)

Is there a way to adjust the url bar's font size? I have found ways to adjust the font on just about everything in Firefox, except for the url bar. I'm using Firefox v68. Thanks for any help!

Asked by njbetavirp 1 week ago

Last reply by Wesley Branton 1 week ago

Audio won't come from firefox at all..... troubleshooted EVERYTHING

I've literally checked everything, reinstalled firefox, checked audio, set default audio, etc etc. Every other browser plays audio, every game plays audio, every media pl… (read more)

I've literally checked everything, reinstalled firefox, checked audio, set default audio, etc etc.

Every other browser plays audio, every game plays audio, every media player on my pc plays audio.

I can see the firefox audio going up and down like it wants to play but nothing is coming out. I'm a tech savy guy with computers and I can't even get this to work! It's stressing me out, started 2 days ago and hasn't gone away, didn't install anything new either.

I've double checked and triple checked my computers audio settings, even did a remove performance thing within firefox that says it can fix. doesn't.

Asked by wd89a92 1 week ago

Last reply by Eve 1 week ago

Can't see email replies

Many times lately, when i get a reply to an email I've sent, i can't read the reply. I'm on a mac book pro. I just tried clearing history for the last hour but that didn… (read more)

Many times lately, when i get a reply to an email I've sent, i can't read the reply. I'm on a mac book pro. I just tried clearing history for the last hour but that didn't help.

I can only read it if i go to Google Chrome .

And on GC, after being there a few minutes, all of a sudden i see it has changed to " site not secure". 

Thought it was because i was on wifi but it happens even NOT on wifi.

Asked by cfin 2 weeks ago

Last reply by FredMcD 2 weeks ago

Does locking xpinstall.enabled in Firefox prevent extension updates?

I have locked xpinstall.enabled to false. I wonder if this will prevent extension updates? I hope not, because if it does, it will result in old extension versions which … (read more)

I have locked xpinstall.enabled to false.

I wonder if this will prevent extension updates?

I hope not, because if it does, it will result in old extension versions which might have security issues.

Many users lock this property to avoid inexperienced users installing extensions.

In the example at enabled it seems that it blocks the function startSoftwareUpdate. And it's plain to see, that the function contains the word "update".

Asked by steff 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox stops working after being open for various timeframes

Receive the following error random times while using Firefox: "Firefox has stopped working A problem caused the program to stop working correctly. Windows will close the… (read more)

Receive the following error random times while using Firefox:

"Firefox has stopped working

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I have tried the following: Refresh Re-load of current and previous versions Safe mode operations(still happened) -the recommendations if it still happened in safe mode

Any advice would be greatly appreciated. Thank you

Asked by bradley.p.schaab.ctr 2 weeks ago

Last reply by FredMcD 2 weeks ago