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  • Archived

Firefox won`t play flash player

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program fi… (read more)

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program files folder". It also says to delete corresponding flash player.xpt, Could you help please?. My computer is Windows 10-Firefox 49.0.2

""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

Asked by Terry 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

ebay search results in firefox goes blank and works with other browsers.

when searching on ebay the results pop up briefly and the the page goes blank. I think it is moving to advance search results but not sure. This does not happen using oth… (read more)

when searching on ebay the results pop up briefly and the the page goes blank. I think it is moving to advance search results but not sure. This does not happen using other browsers and only started with Firefox recently.

Asked by SR226 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Shockwave Flash is installed on my computer but not detected-Grr!

A few weeks ago, I noticed that I couldn't view anything with the Flash Player, despite Flash being installed on my computer. I reinstalled Flash twice and nothing change… (read more)

A few weeks ago, I noticed that I couldn't view anything with the Flash Player, despite Flash being installed on my computer. I reinstalled Flash twice and nothing changed. I even uninstalled/reinstalled FIrefox and the problem still persists!

Asked by Bitcoin 4 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox just did an update and I've had problems with Adobe Flash Player ever since. I would appreciate any help

When I sign in to Firefox I get a message stating "Adobe Flash Player' or 'Shockwave Flash' have stopped working. I didn't have this problem prior to the latest update (F… (read more)

When I sign in to Firefox I get a message stating "Adobe Flash Player' or 'Shockwave Flash' have stopped working. I didn't have this problem prior to the latest update (Firefox Version 49.0) and I don't have this problem using other browsers

Asked by debbie299 4 years ago

Last reply by Happy112 4 years ago

  • Archived

Some websites don't display or function correctly, how to fix?

Ever since downloading Firefox onto this computer with Windows 7 certain websites just don't display correctly. Autotrader doesn't display link-images and some other NSFW… (read more)

Ever since downloading Firefox onto this computer with Windows 7 certain websites just don't display correctly. Autotrader doesn't display link-images and some other NSFW websites aren't working correctly including error messages and just sometimes not loading the video plugin. I want to figure out the problem but I'm afraid I'm completely inept when it comes to solving a problem beyond "disable all the add ons". I've also compared the issues with my other computer that also has firefox and it does not have the problems this one does (but that one has a very slow firefox, for an unknown reason). I'm just really sick and tired of things not working on this computer only and for no obvious reason at all. Please note that the 2nd image shows Autotrader not responding to an "input" that the user (me) makes, specifically the changing the Make should load/reload the list of "Models". And the 3rd image shows a website not correctly displaying a setting confirmation message but instead displaying an error message.

Asked by mbman88 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

why i cannot access my recent question in this category?

hi, I have raised a query on selenium ide, for which i have received two answers. I could not solve the problem with those answers. But to my surprise, when i click this … (read more)

hi, I have raised a query on selenium ide, for which i have received two answers. I could not solve the problem with those answers. But to my surprise, when i click this does not solve my problem tab, i get page not found error. Does that mean that the question has been removed by the so called administrator. It was not informed to me. Could not i access the question in running... What is the matter. Even this question could be removed, by him or somebody without the knowledge.can i expect a fair reply to the questions posted to support forum

Asked by jraju 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Using Windows 8.1, version 49.0.2 stops responding after starting up

Version 49.0.2 has been an emphatic confirmation that I should never update working software on my system. Against my usual rule, I chose to update to 47.0.2 (from 47.0.… (read more)

Version 49.0.2 has been an emphatic confirmation that I should never update working software on my system. Against my usual rule, I chose to update to 47.0.2 (from 47.0.1) and got 49.0.2 instead (I've already read about that). First problem was that when I ran the downloaded stub, the install did not start. Many attempts, still no start. So then I located the Firefox setup file that was created when I ran the stub, and ran that to complete the installation. Now, when I start Firefox from the start menu, it goes to a blank "about" page instead of my previously set up home page, and then goes into a catatonic state (ergo, it stops responding). After much researching on the Mozilla support site, I learned that I could start it in safe mode to troubleshoot. And Voila! Starting in safe mode comes up and opens on my designated home page. Also, new tabs have all of my pinned sites. But now I am stuck trying to figure out what is causing the problem in regular mode. I would just run in safe mode but that has other side effects (such as not starting the Audible Download Manager when I select to download an audiobook). On the Add-Ons page, I have disabled Shockwave Flash because it was constantly crashing in version 47.0.1, and thus seemed a likely suspect for the problem. but that did not resolve my issue. What else might be causing this? I am running Windows 8.1, and have the following Add-Ons (with current version and status): OpenH264 Video Codec provided by Cisco Systems, Inc. V 1.6 Always Activate Primetime Content Decryption Module provided by Adobe Systems, Incorporated V 1.7 Always Activate Widevine Content Decryption Module provided by Google Inc. V 1.4.8.903 Always Activate Adobe Acrobat V 15.20.20039.7108 Ask to Activate iTunes Application Detector V 1.0.1.1 Ask to Activate Java Deployment Toolkit 8.0.600.27 V 11.60.2.27 Never Activate Java(TM) Platform SE 8 U60 V 11.60.2.27 Never Activate Shockwave Flash V 23.0.0.205 Never Activate

Help! Someone please!

Asked by SQAGuru 4 years ago

Last reply by John99 4 years ago

  • Archived

Firefox exhibiting extreme slow-down and sluginess

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of … (read more)

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of a snail. To give some examples, when I try type (like right now) there's a delay for the words to show up instead of popping up as I type. Another is the browser seems to freeze up for a couple seconds when I try and scroll up or down, before doing at an quick and uneven pace.

I'm uninstalled and reinstalled Firefox (reinserting my profile after doing so), disable all themes, plugins and add-ons, restarted Firefox in safe mode, and none of these have made a positive difference (in some cases it actually made it worse).

Any way of fixing this? I've been using Firefox for years now and I don't relish the idea of having to transition to another browser if hte problem could just be solved on its own.

Asked by Filler 4 years ago

Last reply by jscher2000 3 years ago

  • Archived

"The Adobe Flash Plugin has crashed." Why? Why does it do it on every computer that I am using, despite the fact that flash is the most current version. Why?

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. … (read more)

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

Asked by draculadave 4 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox very slow in Win 10

Hi, I've always been using Firefox as a preferred browser. I recently got a new laptop with WIN10. Firefox has been unbearably slow in WIN10. Loading Google home URL … (read more)

Hi, I've always been using Firefox as a preferred browser. I recently got a new laptop with WIN10. Firefox has been unbearably slow in WIN10. Loading Google home URL (search screen) takes about 50 seconds; Yahoo home URL about 4 minutes. I tried just about everything that have been suggested by Firefox Help to address this issue including re-install; reset; safe mode just to name a few - to no avail. I then tried Internet Explorer to load same Google and Yahoo home URLs. They took less than 1 second and about 5 seconds respectively. I turned on Windows task manager and observed Wifi network throughput while accessing these URLs. I noted when I was running Firefox transfer rate rate ranged 30 kbps - 500 kbps (average around 100 kbps); while IE transfer rate ranged 100 kbps to 4.5 mbps. Being a new PC I have no Extensions nor any active Plugins. Does anyone have any idea idea what's happening, and help resolve this issue please. Thanks.

Asked by DavidTK 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How to fix ghosting scroll cursors that won't go away?

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disapp… (read more)

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disappear after I have stopped scrolling. Interestingly, the scroll bars do not disappear even upon closing firefox; currently, the only way I have found to get rid of them is to restart my pc. I have attached some screenshots to better convey this issue, and if there is anything else I can do or provide let me know!

Thanks

Asked by moose_ 4 years ago

Last reply by FredMcD 3 years ago

  • Archived

KB3194496 windows 10 update crashes Firefox. Is there going to be an update?

The moment I got cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496), it screwed with Firefox by basically have the "NOT RESPONDING" message a… (read more)

The moment I got cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496), it screwed with Firefox by basically have the "NOT RESPONDING" message appear after using it for a few minutes. I am not sure if this was intentional on Microsoft's part, but please fix this.

Asked by Charvo 4 years ago

Last reply by cor-el 3 years ago

  • Archived

lost bookmark folder

hi v 49 0 1 firefox windows pc has been turned off since then i spent long time deleting old bookmarks last week but just noticed i deleted an important folder. I dont … (read more)

hi

v 49 0 1 firefox

windows

pc has been turned off since then

i spent long time deleting old bookmarks last week but just noticed i deleted an important folder. I dont want to restore a backup because then i'll have all the work to do again. Any ideas?

need to recover the folder

thanks, mark

Asked by bill 4 years ago

Last reply by John99 4 years ago

  • Archived

Every time I exit Firefox it clears my active logins, but I have it set to not clear them. How can I fix this?

My settings are as follows... Use custom settings for history Remember my browsing and download history Remember search and form history Accept cookies from sites Accept … (read more)

My settings are as follows...

Use custom settings for history Remember my browsing and download history Remember search and form history Accept cookies from sites Accept third party cookies "Always" Keep until "I close Firefox" Clear history when Firefox closes

One example of an exception I have is hotmail http://outlook.live.com "allow" It still clears active login when I close Firefox. This is the site I'd like to keep the active login going.

Settings for clearing history Cookies and Cache are the only two with check marks

I have gone to the hotmail website, right clicked the page and clicked view page info. I have clicked the permissions tab and set cookies from default to allow.

Nothing I have done is keeping my hotmail active login.

Asked by april1820 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Cracking in Youtube audio in firefox

Sometimes when I'm watching a longer youtube video and do stuff in other tabs or windows (even checking something in the taskbar the audio goes all cracky and I remember … (read more)

Sometimes when I'm watching a longer youtube video and do stuff in other tabs or windows (even checking something in the taskbar the audio goes all cracky and I remember a solution once (that involved closing any intel programs via the task manager) but I checked and those programs weren't open.

I have windows 8.1 and the latest version of firefox

Please someone help me this is really annoying.

Asked by maswartz 4 years ago

Last reply by Wesley Branton 4 years ago

  • Archived

Fake anti-virus pop up

Hi i was just browsing the internet and out of no where i got a big, red pop up saying virus has been found and cannot be blocked etc and some woman's voice saying stuff … (read more)

Hi i was just browsing the internet and out of no where i got a big, red pop up saying virus has been found and cannot be blocked etc and some woman's voice saying stuff and infront of that a white pop up window with 'username' then below that 'password' i tried closing the tab but nothing would happen so i tried closing the login window thing with the 'x' and 'close' button but the login box just kept bouncing back. i eventually task manager and closed the whole firefox program/window with end task. i re-opened firefox and closed the tab with it on before it could open and that has been the end of that (i hope).

the url/history of it says 'loading' with 'http://z13xxx01z-virus.com/en' and more letters... and it also has 'ec3adcac-8d42' more letters with 'moz-extension://ec3adcac-8d42' and more letters..

does anyone know what this is and what to do?

Thanks

Asked by Dayne2015 4 years ago

Last reply by FredMcD 4 years ago