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Many many videos refuse to play; they load but give error on play

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing video… (read more)

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing videos. I recently solved one big issue, where videos would play but NOT in fullscreen at foxsports.com/foxsportsgo, by disabling hardware acceleration, as suggested under Firefox Help. Thank you. Yes, I've read pretty much ALL of Firefox's canned help suggestions on the topic of video playback problems but I haven't got a solution. I did try doing the master reset as suggested, but it was to no avail. I checked and I have the latest Flash Player plug-in, 15.0.0.189. It's set to Always Activate. I haven't problems with any videos playing when using Chrome. I experienced a number of sites and video play problems but here I'll focus in on just one: a video appears and it seems to have loaded Ok since it shows a frame (a teaser, not the 1st frame); but when I click Play it says, "An error occurred, please try again later" and there's a "Learn More" link. Following that link, the subsequent page says I should wait 30 minutes and then try playback again. That's a crock. As a sample of this problem, go to http://davidblaine.com/video/street-magic and click any of the videos. They all consistently fail for me with that singularly unhelpful generic error message!

[Edit] I just now noticed/realized that I'm on the beta update channel, and just in case that fact is contributing to these video problems, I've uninstalled v34 and installed v33.0.3. But the cited playback problem persists despite the version fallback.

Asked by joeybingo 5 years ago

Answered by guigs 5 years ago

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Windows 8.1 Mozilla works for some users but not all

Hi, I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and … (read more)

Hi,

I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and the page will not load. The family settings on the kids account is set to allow all web sites.

I get this error An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

any ideas?

Asked by wings9798 5 years ago

Answered by guigs 5 years ago

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I disabled autoupdate but it UPDATES however! How to disable it?

I use the version 34 and I don't want to update it becase the plugins don't work correct with newer versions. I disabled automatic check for updates in preferences, but f… (read more)

I use the version 34 and I don't want to update it becase the plugins don't work correct with newer versions. I disabled automatic check for updates in preferences, but firefox updates sometimes! It makes me very angry, I'm tired of restoring my backups. What shall I do to forbid auto update FOREVER! I will be able to update the program if I need!

Asked by Oleg_123 4 years ago

Answered by the-edmeister 4 years ago

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Error after installing FF34 over FF33: XML Parsing Error: undefined entity WebIDE

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too: XML Parsing Error: undefined entity Location: chr… (read more)

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too:

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 320, Column 5: <key <="" command="Tools:WebIDE" id="key_webide" keycode="&amp;webide.keycode;" p=""> </key>


^

Asked by whocarez 5 years ago

Answered by cor-el 5 years ago

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Outlook.com's Connection is reset... Since 1/1/15?

I use Firefox 34.0. Since 1/1/15, I have been unable to access Outlook.com from MSN's Webpage. I always get an error message saying that the connection was interrupted … (read more)

I use Firefox 34.0. Since 1/1/15, I have been unable to access Outlook.com from MSN's Webpage. I always get an error message saying that the connection was interrupted and has been reset. I have my msn.com and hotmail.com at the Outlook site and would like to get my mail there. I also am unable to access any site using "logon.live". This pretty much encompasses all of Microsofts Support Sites. Anybody heard anything about this or have suggestions about how I can get around the problem? Thanks.

Asked by JimmyJoeBob 5 years ago

Answered by JimmyJoeBob 5 years ago

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Youtube videos randomly not working

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading.… (read more)

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading. I mostly use youtube to play music, got my own playlist, but now the songs try to load for like 10 seconds or so and then skip to other song. Tried playing a song not as a part of playlist, but a separate video. Tried to load, but eventually got error. On read more there were few suggestions, ive tried them all, nothing changed. Deleted cookies and cache. Tried playing firefox in safemode, then youtube videos work fine. btw, i guess i should mention, that i use adblock plus so that i could play the playlist and not get those 10 minute ads between every song. if i manually disable adblock, nothing changes mostly. Though 1 time the video started with an ad before the song but only once. if anyone could help me i would appreciate it. If u need any more info ask away :) (so far it seems like only videos from my playlist fail to load)

Asked by Lethos 5 years ago

Answered by guigs 5 years ago

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I got scammed by Mackeeper and they deleted all my bookmarks and history! Help!

I have a macbook pro retina 13 (2013) and downloaded Mackeeper hoping it would clean my computer... A technician went to my computer erased all my notes in the Notes app … (read more)

I have a macbook pro retina 13 (2013) and downloaded Mackeeper hoping it would clean my computer... A technician went to my computer erased all my notes in the Notes app and my firefox content: history and bookmarks, and then left without saying anything. I dont have a back up of it and don't have a firefox profile neither. How can i get those data back?? Help!!

Thanx.

ps. i later did some researchs about mackeeper and found out that is a was a scam, a very huge scam! Don't ever download it.

Asked by ndaaunhi 5 years ago

Answered by guigs 5 years ago

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Bug? Firefox, Silverlight and big resolutions

Hi, We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want t… (read more)

Hi,

We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE

We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works.

Any idea?

Asked by Dimas 5 years ago

Answered by Dimas 5 years ago

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Immediate crash for gmail.com, Facebook.com, wikipedia.org, plugin check page

Hi all, I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long ti… (read more)

Hi all,

I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long time, but a few days ago I started it up and found that trying to reach the following sites all result in an immediate crash: 1) GMail.com (looks like it crashes once it redirects to gmail.com/intl/en/mail/help/about.html) 2) https://www.facebook.com 3) wikipedia.org 4) https://www.mozilla.org/en-US/plugincheck/

I'm finding that each of these addresses will cause Google Chrome to revert to its "Aw Snap!" error message — but Safari will display all of them without any problem.

Here are some things I've tried to solve this: 1) zapped PRAM, reset SMC, ran Apple Hardware Test, repaired disk permissions; 2) COMPLETELY uninstalled Firefox and all associated files/preferences, then started over with a completely new profile; 3) completely uninstalled both Flash and Java, then reinstalled them (I do need Java, unfortunately); 4) ran Firefox in Safe Mode, which doesn't solve the problem; 5) did a whole bunch of things to ensure that all the fonts on my system are valid, and are where they need to be

The only thing that's worked so far is to restart my Mac in Safe Boot Mode, and that plus the fact that these sites crash Firefox and Chrome but not Safari are my only clues... I just don't know what to make of them.

Anyone have any ideas? Something all those sites have in common maybe?

Asked by SetTheRay 5 years ago

Last reply by FredMcD 5 years ago

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Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (read more)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 5 years ago

Last reply by James 5 years ago

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Firefox 34.0.5 is blocking "necessary" popups & preventing me from viewing/using several sites, even though I've un- checked the box, "Block Popups".

Hi! I've been having an unusual problem relating to, what I was told is the "built-in popup blocker" in Firefox, & that there's an about:config setting(s) that I need… (read more)

Hi! I've been having an unusual problem relating to, what I was told is the "built-in popup blocker" in Firefox, & that there's an about:config setting(s) that I need to change. Here are the problems I've been having: 1. When I try to place an order online I can't use Firefox, (& I'm forced to use the nasty old IE), because when I click on certain items I don't get the small drop-down menu that allows me to choose the flavor/size/quantity. (e.g. My dog's chew bones come in 4 flavors, but when I click on the bones I want I don't get the little drop-down menu that shows the flavors; I'm unable to continue placing the order because the site needs to know what flavor I want to order) 2. There are 5 sites showing streaming media of "nest-cams" of Bald Eagles; Peregrine Falcons & various other wildlife that I view daily. One site is http://www.wildearth.tv/cam/pittsburgh-bald-eagles; however, I can't view the site on my PC because this site, (& the other 4 as well), rely on "pop-up ads" for revenue, & if you have a free account rather than a paid subscription, the pop-up ads are just part of the viewing experience on the site. I was told by one of the Moderators that Firefox has a 'built-in' pop-up blocker, (not one that's added on as an extension/add-on/plugin), & that there's an about:config setting(s) that I need to change so I'm able to view my nest-cams on their sites. ***IMPORTANT INFORMATION*** If I go to any of the 5 'problem' sites using my iPad...sitting only inches away from my PC...using the same Internet connection...I can watch these sites perfectly!! Weird, huh?!?! So, I was told I need to go to about:config & make adjustment(s), but I don't want to screw anything up! I went there & looked through everything & there are several lines containing the word "pop-up", so I need the advice of someone who knows what to do. Tada...so her I am bothering you nice people! I'm running Windows 8.1 & using Firefox 34.0.5, (this is the device that won't let me view the nest cams); my iPad is new, v.8, (I think)..& I can & do watch any site I want, (including the 5 'problem' sites any time I want...the picture is too tiny for regular viewing & I can't take screenshots for the detailed records I keep, or I'd just use my iPad all the time). I have the box in Tools>Options UN-checked for 'Block Pop-up Windows', & I do NOT have any other pop-up blocker enabled in Firefox. I hope I gave enough info, but if you need to know anything else, just ask. Thank you for taking the time to read my post, & thanks in advance for any suggestions/instructions you may provide. I really need to be able to access these 5 sites using my PC because the nest-cams have been turned on for the 2015 Season & I'm desperate to get this matter resolved. It won't be long till there are eggs being laid & I have to be ready!  :) Thanks a bunch! Nuts4Mutts  :)

Asked by Nuts4Mutts 5 years ago

Last reply by cor-el 5 years ago

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Firefox crashes when i press Space to clear text in an email

Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clea… (read more)

Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clear it, and firefox crashed. Now.. that's never happened before and it kept happening everytime i tested it. Has that come up before? What could be making that happen?

Asked by shadyz 5 years ago

Last reply by shadyz 5 years ago

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Set the default spellcheck language to English (Australian)

When I start the browser, the spell check dictionary is always English (US) I have to change it manually every time after opening the browser. In the preferences for Disp… (read more)

When I start the browser, the spell check dictionary is always English (US) I have to change it manually every time after opening the browser.

In the preferences for Display Language, I have [en-au], then [en]

Has been this way for many versions - currently 34 Happens on 5 systems here

Is there a way to set the default spellcheck to Australian?

Regards, Mike

Asked by GLComputing 5 years ago

Last reply by cor-el 5 years ago

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New Sync still not working (/questions/1007210)

I have a PC (Windows 7) and I would like to back up my bookmarks, etc, as I'm switching to another PC, so I made sure I had the latest version of firefox and sync. I cre… (read more)

I have a PC (Windows 7) and I would like to back up my bookmarks, etc, as I'm switching to another PC, so I made sure I had the latest version of firefox and sync. I created a sync account and and got a message that the sync would begin momentarily but nothing has happened (this has been over 2 hours). I also tried the "sync now" option under tools. Is there a way to tell if it's even working since there is no status bar?

I've tried selecting all the items to be synced and disconnecting and reconnecting to firefox and still not working.

Thanks.

Asked by Scotty1234 5 years ago

Answered by guigs 5 years ago

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How can I prevent creating new files at folder pending?

There are more and more .dmp and .extra. I want to stop it. I dont want to waste my hard drive space. The last time it was really hard to delete about 30 Gb of them. I w… (read more)

There are more and more .dmp and .extra. I want to stop it. I dont want to waste my hard drive space. The last time it was really hard to delete about 30 Gb of them. I was trying to reinstall FIrefox, but it was no use.

Asked by EdwardPaul 5 years ago

Answered by EdwardPaul 5 years ago

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I changed the WPA-PSK key on my Netgear router. How do I make the computer recognise the router with its new network key?

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to som… (read more)

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to something I could manage, typed it in my Kindle, and now Kindle works fine - no problem with it. Snag is the computer won't connect now! I have to plug that yellow cable into the router and the computer to get on the internet. (You can tell how computer savvy I am !!!) Can somebody help me please?

Asked by Margo65 5 years ago

Answered by guigs 5 years ago

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(mac) no font smoothing in bookmarks menu and other panels in FF 34

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? websi… (read more)

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Asked by hexeric 5 years ago

Answered by hexeric 5 years ago

  • Archived

script error composing email in outlook

Hello, I get a script error ("warning unresponsive script") when composing an email in Outlook and only when running in Firefox. I am on the current release (34.0). Thi… (read more)

Hello,

I get a script error ("warning unresponsive script") when composing an email in Outlook and only when running in Firefox. I am on the current release (34.0). This problem did not happen right away after going to the current release but much later. Problem was sporadic at first but is now persistent. Trying the stop or continue options do not work. Firefox is stuck in an endless loop. None of the other tabs will work. I have to use TaskMaster to shut down Firefox.

The problem happens only when I'm formatting bullets (numbered, ordered, etc) within the text of the email. The first bullet will compose OK. When I hit enter to compose a second bullet, I will consistently get the unresponsive script error.

The specific script is copied over below.

    Script: https://a.gfx.ms/jquery_IxInqeqWhsTYFrwY33VHww2.js:16

I ran the debug program and have attached a screen print of the results.

I presented this problem to the Microsoft Community after searching the site for help. They gave me the standard reply to reset Firefox to the default values and to contact Firefox.

Your help will be appreciated. Thanks.

Asked by vj000000 5 years ago

Last reply by vaswolter 5 years ago

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Having issues with saving and history

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the … (read more)

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

Asked by kmc524 5 years ago

Last reply by FredMcD 5 years ago