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Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 1 year ago

Answered by cor-el 1 year ago

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Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (read more)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 1 year ago

Answered by jonzn4SUSE 1 year ago

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Facebook starting scrolling out of control...again

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News fe… (read more)

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

Asked by Helium2 1 year ago

Answered by Helium2 1 year ago

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Two maps "Andere bladwijzers" (Other bookmarks) in Firefox.

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had… (read more)

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had also disappeared in the first map. Is there something I must do or can I leave these two large maps as it is? Thanking you in advance for your reply. With kind regards, Ed Schijf, the Netherlands

Asked by edschijf 1 year ago

Answered by edschijf 1 year ago

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enlarge GIF image underneath text overlay?

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the … (read more)

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the text size with Ctrl+ but the background gif image of a small window with bogus scrollbar needs to be made larger somehow so that the white text can be read against the black portion of the image.

Is there some way to enlarge the gif image, please?

Asked by ynotssor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (read more)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Asked by steveveg 1 year ago

Answered by Paul 1 year ago

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Sign In: Email from Firefox EVERY day

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this start… (read more)

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

Asked by Rhonda 1 year ago

Answered by cor-el 1 year ago

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savefrom.net

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension … (read more)

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Asked by Emre Domaç 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Constant Firefox Trouble Reports When Browser Isn't Even Running

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even… (read more)

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even though Firefox is not even running (as verified through the Windows Task Manager). It got so bad, I uninstalled/reinstalled and the problem persists. Otherwise, the browser works fine. My expertise lies outside trying to decipher arcane strings of data buried deep in the bowels of my computer, and frankly I should not have to start hiking up a steep learning curve just to get this to stop. I should add, I have been a fiercely loyal Firefox user since its inception.

I'm not super happy about sharing internal data with the rest of the universe, but have done so anyway in hopes we can get the madness to stop!

Asked by backgroundsound 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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108.0.2 (64-bit) to 109.01

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps… (read more)

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming

Asked by abroadwarriorc 1 year ago

Answered by jonzn4SUSE 1 year ago

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Audio issues with Firefox

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of m… (read more)

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Asked by Tommaso 1 year ago

Answered by jonzn4SUSE 1 year ago

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Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (read more)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Asked by MarkZ 1 year ago

Answered by MarkZ 1 year ago

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Stop auto importing history from other browsers

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has… (read more)

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

Asked by boundlessenterprise 1 year ago

Answered by willjoe24421 1 year ago

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Bookmark recovery after a new windows install

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still o… (read more)

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

Asked by januskrug 1 year ago

Answered by cor-el 1 year ago

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Firefox toolbar not showing addon extensions

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in th… (read more)

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in the Firefox toolbar. They remain on all other installations. I have tried uninstalling Firefox and installing an earlier build, and also the latest Beta build with no luck. All extensions show as installed and activated. I have copied the Profile from another laptop. I have of course done a reset. Any other suggestions?

Asked by pcvallee 1 year ago

Answered by pcvallee 1 year ago

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Scroll wheel click on links to open in new tab

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal… (read more)

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal but not the scroll wheel clicking.

Asked by Andrew.Barge 1 year ago

Answered by Andrew.Barge 1 year ago

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Input Type from a CSV File is Recognized as Ms excel file

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file. Open with Chrome and Firefox. Chrome set the file type to text/csv … (read more)

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

Asked by Grizzly 1 year ago

Answered by cor-el 1 year ago

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Customization

Hello, I was wondering if there is any way for firefox to not open a new window when i click a link? Instead, it would open a new tab, not a new window. if there is any … (read more)

Hello, I was wondering if there is any way for firefox to not open a new window when i click a link? Instead, it would open a new tab, not a new window.

if there is any way to do this, please tell me

also, how do you make your bookmarks show while in a site?

thanks guys!

Asked by SnapFloresco 1 year ago

Answered by Bithiah 1 year ago

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Lost everything seemingly after recent browser update

Tabs, history, bookmarks, basicly anything and everything that was crucial are gone, seemingly after recent update. I had similar problem a couple of month ago and didn't… (read more)

Tabs, history, bookmarks, basicly anything and everything that was crucial are gone, seemingly after recent update. I had similar problem a couple of month ago and didn't find clear solution back then, but it all got sorted out maybe in couple of days (probably with next update or something?). Well who would've thought i would get screwed like that a second time.

So i can't tell for sure whats caused it or how it got fixed. What i manged to figure out both times this happend is that somehow i have 2 versions of Firefox Profiles judgin by the dates of the cursed updates. So i guess my stuff is still there but i can't acces it.

Also worth mentioning is that both times i've got screwed by updates, my FF shortcuts from Quick Acces pannel stoped working and i needed to drag'n'drop em all over again.

Im at totall loss here, i know the info i've provided is almost nonexistant but if anyone knows whats up i would be greatly apreciative if you could tell how do i fix this and prevent it from happening in the future.

Asked by JS 1 year ago

Answered by Bithiah 1 year ago