Firefox Community Forum

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

I enter the primary password for saved password when starting FF as prompted. It takes password fine and works just fine on sites just as designed and has worked for years. Lately last couple weeks since last update to 132.0.1 I notice a change. I didn't notice before this update. When starting Firefox it asks for primary password which is normal, I enter it and all is fine. I can go to sites and all works fine, passwords and user id are entered when prompted. However, later in the day when I go to a site wanting password, I get the prompt to enter primary password again. That never use to happen, once I entered the primary password, it didn't prompt again unless Firefox was restarted. Has anyone else seen this? Maybe it started and I just didn't notice some time ago. I know it wasn't that long ago the primary password prompt didn't have the little eye so you could see what you typed. I liked that, because FF for whatever reason wasn't always realizing I had the shift key pressed. Now with the eyeball I can see that it doesn't have what I typed, but that is not the problem I am asking about. Below is what Mozilla says about primary password:

Important: After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords. This also applies if you want to add, remove or show a password.

On some sites, some Chinese characters will display as completely blank. It's only some characters, and it's only on some sites. I know one would be inclined to say the site just doesn't have correct settings, but that doesn't seem to be the case because this issue only appears on Firefox (Chrome doesn't have this issue for the same sites). (Sometimes even on the same site it will be inconsistent whether it displays... Like the Google search results will display Chinese fine, but the text typed into search bar itself will display incorrectly.) The font it displays in also appears to be inconsistent, but I don't mind that as much.

I've tried changing the default font to both Microsoft YaHei and SimSun - neither changed anything regarding my problem.

I've seen other people with similar problems be recommended to figure out what fonts are being used via inspect element, but I haven't found any example providing what exactly you're to do after you've found that information out. However, if it helps, I did that and found out the fonts being used were MS Gothic, SimSun, and Yu Gothic, though I don't know which one is causing which issue, or what I'd do about it even if I did know.

Here's an image as an example - as you can see, some characters are fine, some display in a different font than the others, and some don't display at all. I would very much appreciate advice on what to do from here.

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling addons like Ubo, malwarebytes and had no luck. I've changed my firefox settings hoping that would fix it but it hasn't. It's like the page doesn't fully load.

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

With the last couple of updates to Firefox (now running v133) on Windows 10 I noticed that there is a new search bar that overwrites the tabs on top of the Firefox window when I click into the URL bar, which is set up to be used for search. This began to happen recently but I'd like to know how to configure Firefox to do search like it used to, in the URL bar not a new search bar, and disable this new search bar that disorients me when it pops up and disappears.

Hello, after I reinstalled Windows and Firefox itself, I had a problem with the fact that custom icons of attached sites are not displayed in Firefox, before reinstalling Windows everything was great, everything was displayed and shown, after they stopped showing even from the same resources from which I took these images and in the preview. 1 screenshot : before 2 screenshot : after

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

Recently when I try to download a file Firefox seems to give it a random amount of time before it attempts to open the file. For small files this isn't a problem, as it always seems to give at least a few seconds, but larger files get cut off. This leaves the file corrupted/incomplete.

I have no idea why is started doing this. Just one day it started opening everything I downloaded, be it PDF, image etc when complete. I turned this off and it has stopped for things that download properly, but it's still doing this 'cut off' attempt to open.

Any help would be appreciated, thanks,

Greetings, I received an email today from notifications@support.mozilla.org informing me that I have a new private message. The message was inappropriate. The email was in my Inbox, not the Junk folder. I viewed the Message Source information and the content is similar to legitimate email notifications I have received in the past from notifications@support.mozilla.org. I checked the Return Path and glanced at all the information but perhaps I do not know what to look for.

Can someone offer me any guidance as to what to do about this? If the message source is legitimate as it appears to be, was Mozilla's community support forum hacked? Normally I would put an email like this in the Junk folder and block the sender, but if the email address is legitimate then I'm not sure how to proceed. Is there a Mozilla email address for reporting emails like this? I can't change my email address associated with my Mozilla account so any advice would be appreciated. Thank you.

I have been using Private Browsing to read https://www.dailymail.co.uk for years because it blocks the adds. Now for the second time in years it seems to block a part of the page I don't want it too block. And for the life of me I cant remember if I did something to fix it the first time or Mozilla fixed it. Anyway the problem does not show up in ordinary Firefox but the adds make it so hard to concentrate while they keep flashing on and off all the time. So I have attached two screen shots to show the difference between the two Ordinary & Private. Any ideas very welcome. Thanks. First one shows the comment section that I want to see the second shows Private not showing them. Same story, day ect

Hi there, I just got a new work laptop and tried to sync my firefox browsers so I could keep my passwords and bookmarks from my old laptop. Unfortunately I forgot my password, so I had to reset it on my new device. I logged in again on my old laptop but it's still not syncing or updating the bookmarks on the new laptop. Is there any way to move my bookmarks and passwords over to my new laptop? Thanks!

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occurred during a connection to login.anaf.ro. SSL peer was unable to negotiate an acceptable set of security parameters. Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am using standard tracking protection, i checked Don’t enable HTTPS-Only Mode, i cleared cookies, nothing work.