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Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 1 month ago

Last reply by cor-el 1 month ago

Cookies on allowed websites

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember co… (read more)

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember cookies in those. However, I have the following question: if I reject all cookies except for the mandatories ones in a website that I added to my "remember list", does that mean that future entrances in that web will be with only essential cookies?

As an example, if I mark https://www.bbc.com/ as cookies, and the first time I enter I reject all non-essential cookies, next times I enter in the bbc will I be navigating with only the cookies I accepted on this first entrance? Or allowing a site automatically accepts all cookies?

Thank you very much on advanced.

Asked by rdemedrano 3 months ago

Last reply by zeroknight 3 months ago

authentication cookie missing for <1% of firefox users

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%). When doing oauth2 authorization, after generatio… (read more)

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.



GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect


set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly


      2. GET https://www.mywebsite.com/otherapplication/redirect
          Set-cookie: mycookie: value
          Host: www.mywebsite.com


In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium



I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.


Any ideas on what we could be dealing with? Any help would be greatly appreciated.

Asked by Wilga Cha 2 months ago

Last reply by zeroknight 2 months ago

iCloud.com keeps asking for authentication..."Trust Browser" doesn't seem to work

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents … (read more)

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents a 6-digit code which goes to my phone/ipad, and I have to put it into the browser. After that, I'm prompted "Do you want to Trust this browser" to which I ALWAYS say "Yes", but it doesn't seem to work; the next day, if I try icloud again, it does it all over, like the "Trust" option is ignored. In settings, "Delete cookies and site data when Firefox is closed" is unchecked, Clicking "Manage Data" shows that cookies for icloud.com are saved. I've just added icloud.com into Exceptions to Allow to use cookies/site data, though I wouldn't think I'd NEED that if I'm never deleting them. I tried this with Chrome, and the Trust DID work; I can sign in with that browser and not have to put in the code.

What's up with that?

Asked by Nathan Elke 2 months ago

Last reply by jonzn4SUSE 2 months ago

inquiry

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login dat… (read more)

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

Asked by zbigniew14 2 months ago

Last reply by cor-el 2 months ago

Cookie blocking

Since last upgrade Firefox seems unable to access any wordpress sites. Always says to enable cookies. I've done that but still not possible access. Is Firefox now beco… (read more)

Since last upgrade Firefox seems unable to access any wordpress sites.

Always says to enable cookies. I've done that but still not possible access.

Is Firefox now becoming so "secure" it is useless?

There are more and more web sites where Firefox just is no longer a viable browser.

There is no clear "ENABLE" cookies option to resolve this just pages on explanations about safety yada yada yada.

I just want a button that says ENABLE COOKIES so I don't have to constantly seek answers to use this browser on a particular web site.

As much as I hate Chrome I am finding it more useful now than FireFox

Asked by pck24 5 months ago

Last reply by jonzn4SUSE 1 week ago

Clearing cookies/cache data continuously for one domain/website

How to continuously reset history cookies/cache for one website. Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a w… (read more)

How to continuously reset history cookies/cache for one website.

Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a way to not record cookies or cache data for one domain or website?

I have managed to find the article to clear cookies and cache data for the domain but have not been able to find out how to do this continuously without having to go into the settings each time to clear this history.

Kind regards

Asked by alexandrajspence 5 months ago

Last reply by Terry 5 months ago

Saved logins does not work on youtube

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button an… (read more)

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

Asked by daniel 5 months ago

Last reply by zeroknight 4 months ago

why is Firefox deleting my cookies every few days?

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have test… (read more)

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have tested this by refusing an update for several days and the cookies remain, but after i accept, often, they are deleted. I have not changed any settings related to cookies at any time and so it does appear that the updates are the couse. there cookies are very useful and include preferences for websites and identification details and it's incrediibly frustrating to have them erased though no fault of mine

Asked by neilankers 2 months ago

Last reply by Terry 2 months ago

I keep getting signed out of Google

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I cl… (read more)

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I close Firefox. I even tried to disable the Purge Trackers option but this didn't help either. I have some dev-tools extensions installed + Adblock and Decentraleyes. It does not solve my problem if a disable them too. Would really appreciate anyone's insight.

Asked by gajidix793 4 months ago

Last reply by cor-el 4 months ago

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages.

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages. I raised this with them and they said it was because I am using an unsu… (read more)

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages.

I raised this with them and they said it was because I am using an unsupported OS, I am using Ubuntu 22.04.3 LTS and FF 117.0 (64-bit) - which they do support.

If I use a different browser, Opera One(version: 102.0.4880.40) on the same machine it is not a problem.

Is there anyway I can make this work correctly using FF?

Asked by 4chrisamitchell 5 months ago

Last reply by zeroknight 5 months ago

I keep getting signed out on gmail.

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a… (read more)

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a few times it didn't work. Then I went to cookies- extensions and enabled both youtube and google in it, didn't work. I deleted my cookies and data and tried again. I had to sign up to all my google accounts. Still it didn't fix the issue I kept getting the same error. Then I went to the enhanced cookies settings went to customs and chose the option "cookies from unvisited sites" This fixed the community tab issue. I shared my video and then went back to settings and set the standard enhanced tracking protection. I got signed off my gmail and google accounts I signed up again and closed the browser.

When I came back my google and gmails are signed out again but my accounts still signed in my youtube for some reason. I keep getting signed off on google but not youtube. I don't have the "Delete cookies and site data when Firefox is closed" option enabled. IT IS DISABLED.

HOW DO IT FIX IT? I don't want to keep signing in every time also I don't wish to reinstall firefox. PLEASE HELP

Asked by leon47648 5 months ago

Last reply by cor-el 5 months ago

logging in to costco.ca

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so tha… (read more)

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so that I can log into Costco.ca? (I can log into Costco.ca using other browsers, just not Firefox)

Asked by opalring 4 months ago

Last reply by zeroknight 4 months ago

Firefox logging out of sites when I exit the tab

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged … (read more)

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

Asked by gamegirlie8 3 months ago

Last reply by cor-el 3 months ago

Delete cookies and site data when Firefox is closed not working

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies et… (read more)

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies etc. How can I make this automatically delete?

Asked by hessehermann6 1 month ago

Last reply by zeroknight 1 month ago

ensure that each new window work separately and doesn't store cache

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log … (read more)

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log in to www.somesite.com i would prefer that it doesn't get me the login from the first window.

tried changing numerous settings but still i keep getting the same login from the first window.

I've attached a screenshot of how it should look like

Asked by johny dep1 4 months ago

Last reply by zeroknight 4 months ago