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  • Archived

Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (read more)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 years ago

Last reply by eileen milla 1 year ago

  • Archived

Gmail says browser not supported. Open basic HTML site only

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and… (read more)

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and it only says i need to update my firefox and enable cookies. Both which i have done.

The problem started around 2 weeks ago.

Asked by Syawal 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Can't print documents from sites, computer goes to c:\user.....over and over

Can't print documents on sites, computer gores to c:\user........over and over producing many tabs - only way to stop it is to exit the app. Don't have this problem with… (read more)

Can't print documents on sites, computer gores to c:\user........over and over producing many tabs - only way to stop it is to exit the app. Don't have this problem with other browsers.

Asked by jlilja 2 years ago

Last reply by Aman Routh 1 year ago

  • Archived

Serwer używa przypinania kluczy (HPKP) jednak nie udało się utworzyć pasującego zaufanego łańcucha certyfikatów

Nie udało się nawiązać bezpiecznego połączenia Podczas łączenia z serwerem „www.google.com” wystąpił błąd. Serwer używa przypinania kluczy (HPKP) jednak nie udało się utw… (read more)

Nie udało się nawiązać bezpiecznego połączenia

Podczas łączenia z serwerem „www.google.com” wystąpił błąd. Serwer używa przypinania kluczy (HPKP) jednak nie udało się utworzyć pasującego zaufanego łańcucha certyfikatów. Naruszenia przypinania certyfikatów nie mogą zostać nadpisane.

Kod błędu: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   Otwierana strona nie może zostać wyświetlona, ponieważ nie udało się potwierdzić autentyczności otrzymanych danych.
   Proszę poinformować właścicieli witryny o tym problemie.

Asked by darekozl 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

signal spam certificate obsolrte

The site of signal spam is blocked since Mai 26, because their certificate is obsolete. When will it be available again (no information available because the site is bloc… (read more)

The site of signal spam is blocked since Mai 26, because their certificate is obsolete. When will it be available again (no information available because the site is blocked.

Asked by tcheboukine.jean 1 year ago

Last reply by cor-el 1 year ago

  • Archived

NASA realtime javascript won't run in my Firefox browser.

I'm an avid retired space company person trying to figure out how to get NASA realtime javascript to run in my Firefox 76.0.1 browser. Needless to say this use to work in… (read more)

I'm an avid retired space company person trying to figure out how to get NASA realtime javascript to run in my Firefox 76.0.1 browser. Needless to say this use to work in the older versions of Firefox. The link is https://spaceflight.nasa.gov/realdata/index.html then "Orbital Tracking". When you click "Orbital Tracking" the javascript use to run and you can see the track of the ISS. I've seen fixes like enabling javascript through about:config but with no change. I installed an addon which put a little square box in the URL line that enables and disables javascipt but this has not helped. Anyone that knows how to get this fixed, I would appreciate the help. I've installed the version 8 update 251.

Asked by JPK 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

500 error code after login

I just established an account and enter the password verification code and everything else I needed to do. When I try to log in I got an error page that said 500 error co… (read more)

I just established an account and enter the password verification code and everything else I needed to do. When I try to log in I got an error page that said 500 error code and some statement about we're having a problem and we're getting to it. Can you guys help me figure out how to get fire box launched so I can switch and use it as my browser

Asked by steve.soroka 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

blank page

Hi, when trying to access login page at top button it always returns a blank page/tab: https://support.gamigo.com/hc/en-us/categories/360002330834-Desert-Operations It ha… (read more)

Hi, when trying to access login page at top button it always returns a blank page/tab:

https://support.gamigo.com/hc/en-us/categories/360002330834-Desert-Operations

It happens solely with that particular page, were it redirects... Can anyone help me solving this?? Thanks

Asked by valesecupoes 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox fails to login to websites

I am using Firefox 76.0.1 I can no longer log in to my sse.co.uk account. The page just shows loading for ever. I have tried: using standard security settings and disabli… (read more)

I am using Firefox 76.0.1

I can no longer log in to my sse.co.uk account. The page just shows loading for ever.

I have tried: using standard security settings and disabling all add-ons.

I can also no longer log in to myus.com account. The page just returns to the login page.

I have tried using standard security settings and disabling add-ons.

These issues only exist since update to Firefox to 76.0.1

Asked by pamelap1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Keep getting logged of yahoo when I close firefox?

I use yahoo for my search and second mail. In the last two days when I close firefox to play a game or anything else and reopen I'm logged of my yahoo account? Ive cleane… (read more)

I use yahoo for my search and second mail. In the last two days when I close firefox to play a game or anything else and reopen I'm logged of my yahoo account? Ive cleaned my History, cookies and what ever else I could think of..Nothing it still does it. I have to constantly log back in so I can see news and other stuff related to what I like. I haven't changed any setting or added anything.

Asked by wsmaint 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Webpage links not working

Hi, so initially I wasn't worried about this since I thought it was maybe just one webpage that was faulty - not Firefox itself - but I've now had this issue on several p… (read more)

Hi, so initially I wasn't worried about this since I thought it was maybe just one webpage that was faulty - not Firefox itself - but I've now had this issue on several pages. The issue is that the webpage links will not work, for example, on https://www.vans.com/ trying to use the side filter when scrolling through products does not work, you can click on them (say if you wanted to filter for slip on shoes) but the link acts like text. I've also noticed this on https://optcorp.com/ (a telescope website) where if you tried to click on a link from one of the tabs (say Telescopes -> Professional Telescopes) it doesn't do anything. Oddly enough it does show the full link in the bottom left corner so right clicking to open in a new tab works but just clicking it doesn't.

I've cleared my cache and had Firefox refresh and the issue is still there, I'm not sure what could cause the issue.

Asked by maddip24 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

problems receiving email from bank.

I can log onto my bank from the browser (FireFox 76.0.1 (32-bit), Windows 7. I can also log onto my third party email service. The problem lately (which i believe has … (read more)

I can log onto my bank from the browser (FireFox 76.0.1 (32-bit), Windows 7. I can also log onto my third party email service. The problem lately (which i believe has something to do with browser settings) is when im on the bank website, and i choose to send some banking information to my email address. Historically, this has not been a problem when i use my apple computer. But i'm currently stating that this problem is with a pc windows 7. Incidentally, i have installed a Nordvpn, though the problem was going on before the install.

Specifically, i just now got off the phone with my bank, requesting them to email me something, anything. They went ahead and emailed me a security code, and again twice. Neither time did it show up in my email. I've checked spam and of course inbox to no avail. The bank and I have attempted this procedure last week with no luck. So, here i am, asking you where to look on the FireFox browser settings, or anywhere else that may be of help.

Another piece of information. We once received a lot of spam when using this computer, we don't get much junk mail and regular email since my brother said something about "...taking it up a notch", regarding him making filtering of junk or spam more stricter (that my parents were complaining about months ago.

I believe its blocking too much good email. Solutions desired, much appreciated.

Asked by sonny35 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

website not loading completely

hey there... i have been using firefox previously for the past 3 months. then i uninstalled it as it was not loading the captchas properly. then after a month, due to the… (read more)

hey there... i have been using firefox previously for the past 3 months. then i uninstalled it as it was not loading the captchas properly. then after a month, due to the amazing privacy it offers, i couldn't resist but to install it again. after the installation, i tried opening google news (i am not trying to promote any sites via this query) it opened absolutely fine but when i tried clicking one of the headlines, it opened a new tab but failed to load any contents. I tried to open another headline in google news and it showed the same result. I even restored firefox but the problem persists. Please rectify this issue .


P.S. Websites like youtube, yahoo etc are opening.

I have added images for convenience

the first image shows that google news is loading completely but as soon as i click the first headline, it fails to load the complete page as shown in the second screenshot

Asked by MASKED_MAN 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can’t sign in to outlook

I’ve recently done a fresh install of windows on my computer. Upon installing Firefox I’ve found I’m unable to sign into outlook or my Microsoft account. I’ve tried insta… (read more)

I’ve recently done a fresh install of windows on my computer. Upon installing Firefox I’ve found I’m unable to sign into outlook or my Microsoft account. I’ve tried installing nightly, Firefox, and even waterfox in attempts to sign into either Microsoft or outlook and none have worked. I can sign in perfectly on chrome, edge, and even internet explorer. I’ve tried clearing cache and cookies and even deleting anything Mozilla related on my computer. Nothing seems to work

Asked by evjohnson16 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago