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Theme resets when I open a new window

When I choose a theme it applies it correctly, everything will be fine until a open a new window and then the theme vanishes and it's back to visually looking like the Fi… (read more)

When I choose a theme it applies it correctly, everything will be fine until a open a new window and then the theme vanishes and it's back to visually looking like the Firefox default theme but it still says the specifc theme I choose is "enabled" in prefrences.

Asked by studio7 8 months ago

Answered by studio7 8 months ago

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sometimes firefox will start, then do nothing, no options, can't locate YouTube, will often work normally after a restart, what's wrong

firefox 69.0.1 on a HP8000e SFF3 Ghz, Ice dragon works normally when I switch from a 'dead' fiirefox, but does not allow adblock plus. When I return to firefox, it usuall… (read more)

firefox 69.0.1 on a HP8000e SFF3 Ghz, Ice dragon works normally when I switch from a 'dead' fiirefox, but does not allow adblock plus. When I return to firefox, it usually works normally. Not sure if it's me or firefox. Have tried refreshing and lost themes and settings. It didn't seem to work for long. Thank you for any assistance. Will try with extensions disabled next time it occurs.

Asked by Herb 9 months ago

Answered by FredMcD 9 months ago

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I've done all steps for set up & put in codes and quit firefox when done. when I open again I have to start all over. so I can't quit the program to keep info??

I am only user of my lap top computer. I signed into my account and got and filled out all auth codes and set preferences. But when I finish my work at end of the day I a… (read more)

I am only user of my lap top computer. I signed into my account and got and filled out all auth codes and set preferences. But when I finish my work at end of the day I always quit all apps and turn off my computer. So when I reopen the next day I have to sign in again to firefox which then generates another email saying "new sign in" and I have to start the whole process again. I have spent many hours reading all the documentation Firefox has provided but not solved problem. From all I've read once all auth is done it should be setup. At this time I can't put firefox on my mobile as I don't have any room left for new apps. I just want it on my laptop. I like the browser but to have to go thru all the sign ins each time is pushing me to use Safari. Any help would be much appreciated. Thanks.

Asked by FAN 9 months ago

Answered by FAN 9 months ago

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downloads

when i download a pdf file, i have the option to chose between opening with adobe and save as. when i want to save is it forgets that its a pdf file. in my downloads map … (read more)

when i download a pdf file, i have the option to chose between opening with adobe and save as. when i want to save is it forgets that its a pdf file. in my downloads map i got a normal document with i cant open with adobe. i have this porblem with .pdf and .dwg

Asked by mart.verkerk 9 months ago

Answered by jscher2000 9 months ago

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Unicode & Fonts broken

I am on a Macbook Pro, and I used CCleaner and my fonts and unicode broke. I had this happen once before, but I cannot remember how I fixed this. The font is now Serif an… (read more)

I am on a Macbook Pro, and I used CCleaner and my fonts and unicode broke. I had this happen once before, but I cannot remember how I fixed this. The font is now Serif and basically all unicode symbols are broken. I have done a fresh install and it did not help, disabling add-ons and restarting, and still no fix.

See example below:

Asked by KUA 9 months ago

Answered by KUA 9 months ago

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firefox isn't saving my passwords correctly

Hi! Within the past month or so, Firefox login/password autosave has stopped working correctly. I want it to autosave most passwords, and it had been doing that fine. The… (read more)

Hi! Within the past month or so, Firefox login/password autosave has stopped working correctly. I want it to autosave most passwords, and it had been doing that fine. Then I noticed saved passwords were being rejected by sites, and when I clicked on 'view' to see what the saved password was that had been autofilled, it wouldn't be right. It would be a different login and password for a previous site. For instance, firefox was trying to autofill my college login with my personal email and a different password, not my .edu email. I haven't changed any behavior or gone into settings or done anything that seems likely to trigger this issue. Also can't find anything about it in search. Any ideas?

Asked by Bleth 4 months ago

Answered by cor-el 4 months ago

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Hi, AVG user, passwords have dissapeared again. Followed the last fix process with the add-on, but not worked. Any ideas folks? Thanks Eden.

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail… (read more)

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail. Thanks.

Asked by Eden 9 months ago

Answered by McCoy 9 months ago

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Firefox Logins and Passwords treats two of my similar looking emails as same login credentials.

I have two email IDs - @abc.com and @xyz.abc.com I need Firefox to treat them as different login credentials. Right now, Firefox is looking at abc.com part of the email … (read more)

I have two email IDs -

@abc.com and @xyz.abc.com

I need Firefox to treat them as different login credentials. Right now, Firefox is looking at abc.com part of the email ID only and thus treating them both as same. So, every time I change password of one, it asks me to update the other email's saved password.

Asked by Ninad 9 months ago

Last reply by cor-el 9 months ago

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Tabs shifted left after restore

After using the restore keyboard command for an unrelated issue the tabs in my browser appear to have shifted left roughly the size of a pinned tab, pictured below. I cou… (read more)

After using the restore keyboard command for an unrelated issue the tabs in my browser appear to have shifted left roughly the size of a pinned tab, pictured below.

I couldn't find any information on this issue besides a bunch of information about moving tabs around with hotkeys so anything would be greatly appreciated

Asked by evanjamieson1 9 months ago

Answered by cor-el 9 months ago

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On some sites, clicking on a PDF results in opening on Google Drive, which shows gibberish.

On some sites, clicking on a PDF results in it being opened in Google Drive where it looks like gibberish. Firefox is ignoring the preference to open PDFs in Mac Preview.… (read more)

On some sites, clicking on a PDF results in it being opened in Google Drive where it looks like gibberish. Firefox is ignoring the preference to open PDFs in Mac Preview. Opening in the Firefox PDF viewer also did not work.

The problem goes away if I disable "Google PDF Viewer" add-in.

Asked by walrus549 9 months ago

Answered by McCoy 9 months ago

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For some reason I am now only getting one search result when I use Firefox. Takes me to one website. Any idea why?

For some reason I am now only getting one search result when I use Firefox. The browser takes me to a single website rather than a listing of potential websites. Anyone k… (read more)

For some reason I am now only getting one search result when I use Firefox. The browser takes me to a single website rather than a listing of potential websites. Anyone know why? Thanks!

Asked by coop1 9 months ago

Answered by FredMcD 9 months ago

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The "permissions" area of the settings doesn't let users input a site and manage it as it describes in the documentation.

I'm having an issue with google, I use google voice for making calls with my Mac using firefox version 69 (and 69.0.1) and until recently I was able to have firefox remem… (read more)

I'm having an issue with google, I use google voice for making calls with my Mac using firefox version 69 (and 69.0.1) and until recently I was able to have firefox remember that I granted google permission to access my microphone. Now it asks every time I make a call and the microphone is accessed. The documentation says there should be a "remember this decision" box, but none exists. It also says I would be able to go into the permission settings and mark it as always allow, but that isn't an option either, just allow or block. The absence of the more permanent permissions is similar to other permission windows like for notifications and location sharing. There is a box to block future requests in the settings but that applies to all sites and it blocks instead of allows. What am I missing? I haven't made any recent changes to settings or extensions. Any information you can provide would be much appreciated. Thank you very much.

Asked by izual1 9 months ago

Answered by cor-el 9 months ago

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Can't login into youtube since FF update 69+

I get this message when trying to login into YT https://www.youtube.com/oops gmail and maps etc are fine. I disabled all my extensions and tried again, no joy though. any… (read more)

I get this message when trying to login into YT https://www.youtube.com/oops gmail and maps etc are fine. I disabled all my extensions and tried again, no joy though. any ideas?

Asked by ilikedrivinginmycar 9 months ago

Answered by cor-el 9 months ago

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Why don't I see a "chrome" folder in my profile folder?

Using Firefox 69.0.1 on Linux Mint. I created a new profile (using `firefox -P` in terminal). But this new profile doesn't have a folder called "chrome", which my other p… (read more)

Using Firefox 69.0.1 on Linux Mint. I created a new profile (using `firefox -P` in terminal). But this new profile doesn't have a folder called "chrome", which my other profile folder (the one i've been using since I got this laptop a year ago) does. The reason I want to access the chrome folder is because I want to tweak UserChrome.css.

Asked by tailonfire 9 months ago

Answered by Wesley Branton 9 months ago

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Cannot download anymore. The window opens, but the OK button stays grey. Started happening suddenly. Other browsers still work fine.

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the bro… (read more)

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the browser seems to work. Other browsers work fine. I tried restarting the computer and even reinstalling Firefox. Cannot download or open files anymore, which makes this browser unusable until the problem is solved.

Asked by Jean-François 9 months ago

Answered by FredMcD 9 months ago

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Firefox crashes

buenas tardes. Os escribo porque firefox se me cierra inesperadamente. He probado a desinstalarlo y reinstalarlo, he revisado que tenga todas las actualizaciones y todo l… (read more)

buenas tardes.

Os escribo porque firefox se me cierra inesperadamente. He probado a desinstalarlo y reinstalarlo, he revisado que tenga todas las actualizaciones y todo lo que mencionais en vuestra pàgina. El uso de memoria de firefox con 8-10 pestañas abiertas es de 1.149mb de ram lo que creo qu es excesivo.

Como puedo hacer para evitar que se me cierre firefox solo.

Muchas gracias

Asked by efraimferno 9 months ago

Answered by FredMcD 9 months ago

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Facebook Ad Library will NOT work with FF MAC OS

Facebook ad library https://www.facebook.com/ads/library/ does NOT work with FF 69.0.1 MAC OS. (Works ok with Safari, Chrome & FF android). Returns an error from FB.… (read more)

Facebook ad library https://www.facebook.com/ads/library/ does NOT work with FF 69.0.1 MAC OS. (Works ok with Safari, Chrome & FF android). Returns an error from FB.

Asked by jason6 9 months ago

Answered by jscher2000 9 months ago