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  • Archived

Bookmarks Toolbar

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar i… (read more)

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down.

Asked by marti1owl 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progr… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 2 years ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Firefox - when Windows 7 support will be dropped?

Dear Mozilla Community, I would like to know when Firefox will be dropping Windows 7 support? I readed on some websites that Google Chrome will be dropped support for Wi… (read more)

Dear Mozilla Community,

I would like to know when Firefox will be dropping Windows 7 support? I readed on some websites that Google Chrome will be dropped support for Windows 7 in 15 January 2022 year so I would like to know if there are any plans by Mozilla Developers to drop support for Windows 7?

I don't have computers with Windows 7 but my friends asked me about this because they know that I am active community member of Mozilla but I can't answer because I don't know so this is why I asked you today about this.

Yours faithfully, Piotr

Asked by Peter 2 years ago

Last reply by TyDraniu 1 year ago

  • Archived

No Reading List on Desktop?

Despite what all the articles say, I much prefer reading on my desktop to my phone, so I find it peculiar that the Firefox reading list I've got going on iOS is nowhere t… (read more)

Despite what all the articles say, I much prefer reading on my desktop to my phone, so I find it peculiar that the Firefox reading list I've got going on iOS is nowhere to be found on desktop. Seems like plenty of people have asked about this in the past. Would really love this feature to be added soon!

Asked by undonico 2 years ago

Last reply by jim267 1 year ago

  • Archived

Recover Lost History and Bookmarks

I updated my version from 88 to 89 but did not like so I went back to the 88 version. But I see I lost all the History Bookmarks and all tabs I had open. How can I get it… (read more)

I updated my version from 88 to 89 but did not like so I went back to the 88 version. But I see I lost all the History Bookmarks and all tabs I had open. How can I get it back?

Asked by solkeys 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to delete old username/passwords

I am suffering from slow load times -- especially the first time when the firefox is loaded for that day. Likewise there is a big pause when I go into settings -- saved … (read more)

I am suffering from slow load times -- especially the first time when the firefox is loaded for that day. Likewise there is a big pause when I go into settings -- saved usernames/passwords. Over the years I built up thousands of these pairings..

How can I easily remove all the old ones - say a year or older?

Please don't say, select the one, click delete, answer to are you sure prompt etc, as these actions take ages to do one at a time.

Asked by turgut kalfaoglu 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Black background problem

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and backgr… (read more)

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and background to white.

Asked by arielbooks 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Video won't play on CNN

Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: https://www.cnn.com/20… (read more)

Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: https://www.cnn.com/2021/04/23/world/videos-of-the-week-mobile-april-23/index.html

I've already tried toggling the "Enhanced Protection" switch off and on to no effect. I don't see any option for enabling/disabling permissions for audio/video in the address bar as appear on other sites offering video or audio. Thanks for any remedies.

Asked by 777bb 2 years ago

Last reply by williemyers123 1 year ago

  • Archived

Privacy & Security Options - Manage Exceptions List

A question about the option, Exceptions - Cookies and Site Data Can I use wildcards in the Manage Exceptions List? Than how is it written "address/website" in the input… (read more)

A question about the option, Exceptions - Cookies and Site Data

Can I use wildcards in the Manage Exceptions List? Than how is it written "address/website" in the input line? Because your Firefox browser doesn't block all of the Tracking Cookies and Advertising Cookies also Third Party Cookies from being download in to the browser cache too! I have other software on my PC that tell me that there's spyware cookies on my computer and gives me a log file of it, and by deleting the cookies doesn't solve the problem or the issue because the information has already been transmitted by the COOKIE or the set of COOKIES to the other websites computers that are link to that webpage or webpages. I would like use wildcards in this operation okay.

Couple Examples of this see below. Adware/Tracking Cookie: potomac-clickstream.capitalone.com [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\DFNBN1BO.DEFAULT-BETA\COOKIES.SQLITE ]. .doubleclick.net [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\ICEI14WC.DEFAULT-RELEASE\COOKIES.SQLITE ]. These cookies are shown as a domain and not as websites. All of the cookies are hidden within this file "COOKIES.SQLITE".

Maybe something like this one that other chrome browsers use: > [*.]potomac-clickstream.capitalone.com <. Or maybe something like this one: > *://*.doubleclick.net/* <. like Internet Explorer uses this to block websites and/or allow websites in its options

I what to prevent these cookies from being download into the Firefox browser on my PC computer!

Asked by FS_1949xyz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to restore profile after returning to previous version of Firefox?

I don't like the new release, so "downgraded" back to the previous version (88.0.1). The process forced me to create a new profile, and now I have lost all my bookmarks a… (read more)

I don't like the new release, so "downgraded" back to the previous version (88.0.1). The process forced me to create a new profile, and now I have lost all my bookmarks and history. How can I restore them?

I tried myself at about:profiles and chose "Launch profile in new browser" for what I suspect is my old profile. This again forces me to create a new profile, so that I cannot access the old.

I need my bookmarks back! Help very welcome, thanks!

Asked by StephenHCollings 1 year ago

Last reply by Paul 1 year ago

  • Archived

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 2 years ago

Last reply by einarpall 2 years ago

  • Archived

Firefox Profile suddenly lost Login data; Bookmarks still present. / Need help manually importing from backup file

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bo… (read more)

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

Asked by Foxilla16 11 months ago

Last reply by Terry 11 months ago