Firefox Support Forum

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of virtual memory problems. Changing win10 advanced system settings from performance for programs to background services seems to have restored Firefox performance in my case, see: 10 advanced system settings win10 advanced system settings performance programs vs background services Is there an about:config option that would allow one to achieve the same "programs" limiting option as before? This laptop has 16 gig of memory and I used to successfully have even better Firefox performance with windows virtual memory turned off, but eventually I would get crashes. I can understand why Firefox was modified in a way to better localize the source of crashes, but in my case it has degraded performance. Thanks Mozilla for a great product I have valued for years!!!!

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Hi,

I'm trying to configure equipment on my local network. Some of the equipment does NOT support https. Firefox continuously changes the address http://192.168.xxx.xxx to https://192.168.xxx.xxx, and the connection fails!

I have tried the various options in HTTP Only Mode, including entering Exceptions. I have also temporarily changed network.trr.mode from 5 to 1 (and 0), but nothing is working!

What can I do?

Thanking you Pedro

I used to use Firefox about 19 years or more The last two years..... FireFox was enable the auto-translate of Youtube videos in Arabic language automatically ........ Then it stopped working since four months

I thought that the "Improve Youtube extension" was the reason. I contacted the developer and said:

Its misunderstanding of the feature :( afaik as is today Improve Youtube will use the subtitle language to switch on CC if its provided in this language by video author, it doesnt switch auto-translate. Ill look into making it enable auto-translate if requested CC is missing.

Today I noticed that all videos have Arabic CC ..... Mmm, the feature has returned to work again! without any interference from me In order... to make sure the reason...... I disable all my FireFox extensions, and it is surprising that the automatic translation is still working and I recorded a video to see for yourself how to work directly once you enter the video

https://drive.google.com/file/d/1NzHPZDUlQFzEExPCqHuWXC6xXb0bOR6B/view?usp=sharing

In your opinion, what is the explanation for that?

I know that YouTube has options for displaying / enable auto-translate always ... but it is only for the English language .... I am talking about the translation of the Arabic language in all videos Sooooo A feature from YouTube itself or what? And if it was, why did it stop in the past four months, and now it has returned to work?

Hello,

My profile folder get huge!

My FF gets slow, uses a lor of RAM & the profile folder size goes huge.

So, while trying to locate the folder content that can be deleted- I came across a folder named: "to-be-removed".

[ ... AppData\Roaming\Mozilla\Firefox\Profiles\ <profile folder> \storage ]

1. What is the purpose of this folder? 2. Is it safe to delete all of it's content(to empty it)?

Thanks.

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so. Why can't the cursor just be in the Google search field?

I could search in the address field, but I'd have to highlight/delete the address. So it's easier to just click in the Google search field. But I rather just have the cursor be in the search field automatically. Is there a way to get that done? Or is that asking too much?

Hello,

This is a weird issue that's been plaguing me for years. Only recently have I spotted the common factor.

On two Windows 10 computers, sometimes when I copy/paste a link in Firefox, my keyboard input language switches from Canadian Multilingual Standard to US English. On my desktop, I don't even have US English installed as an input method, yet it still switches to it. I've even made registry changes to specifically remove it, to no avail. Disabling the option to switch languages via keyboard shortcut also makes no difference.

This seems to happen completely randomly. I'll ctrl+c/ctrl+v a link and the language will change. Putting it back to CMD and ctrl+c/ctrl+v again and it won't change. The change only happens when I copy/paste a link from Firefox. Maybe one out of every 15-20 times on the large scale, but sometimes it will happen twice in a row, or not at all for a week.

Does anyone have any insight on this issue, or how I can fix it permanently? It's such a weird issue and it's infrequent enough, but every time it happens it feels like tripping in a full sprint. Very unpleasant.

Currently running 113.0.1 (64-bit), but again, this has been plaguing me for years. I first thought it was a Windows install issue, but it's happening on two different systems. Thanks in advance

While trying to upload files larger than 4MB on my website, I get an error on the apache server: "[proxy_fcgi:error] [pid 1699] (70008)Partial results are valid but processing is incomplete: [client 10.0.3.91:44950] AH01075: Error dispatching request to : (reading input brigade)".

It's an EC2 server behind a load balancer on AWS using Apache/2.4.56 and PHP-FPM 8.0.28.

I checked the access logs User Agent and it only happens with the Mozilla Firefox browser, which is a small fraction of our visitors, thankfully. Even testing with Postman works.

Could you please help me investigate and fix this?

I've been searching for a way to hide the tab bar and reclaim that space. Some sources on the web set to change some settings in about:config and edit userChrome.css, but this did not work. This question links to an add-on to do it, but the link is broken:

https://support.mozilla.org/en-US/questions/1331617

Im experiencing the same issue issue as in this Archived Question: https://support.mozilla.org/en-US/questions/1349572

When I try to print specifically in black and white, Firefox starts the printing and send the pages to the printer for printing. But this process does not get beyond 2 pages. After 30-60 seconds of loading, the 2 pages print and firefox just shows a generic error "That an error has occurred".

My testing: - Remove and re-add printer -> Same issue - Try in Acrobat -> Same issue - Try in Chrome -> No issue - Try with other Printer -> Works when not B/W, same issue with B/W - Try with same printer not B/W -> Works - Reset printer settings manually -> Same issue - Tried to delete Firefox Caches/Cookies etc. -> Same issue - Reset Firefox Print settings -> Same issue - Firefox already up to date - Printed to Microsoft Print to PDF, then Printed that -> Works - Opened the file in Word: > Noticed that there are black pages when looking at the print preview > Noticed in Adobe Acrobat, that some pages are wider and some slimmer. > After more testing: The printer prints the first page and the 1st page after a wider page, then stops. > So if the 1st Page is a wider page -> Prints 2 pages > If the 1st page is slimmer -> Only prints the first page. (Filetype is already PDF/A)

Currently the workaround is to set Acrobat as default option when opening Acrobat and this should solve the issue. But this seems like some form of bug when Firefox has different PDF Formats/Page width/? (not sure what is is either).

Id like to avoid downloading an extension, so do any of you know of a better solution?

Issue #1) If computer is left idle for more than 15 min. and the browser is left open with some tabs when resuming to use the browser, it does not load pages any more and eventually times out. This forces to have to restart the browser each time after some idle time.

Issue #2) images do not load or only first couple of images load and then rest of the page images do not load. This is not related to security setting and so on since I have done all the obvious trouble-shooting steps already.

These are very frustrating issues and I am very close to switching off of Firefox.

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Currently Mac OS 13.3.1 (22E261) FF Version: 113.0.1 (64-bit)

You are referred to the American Society for Indexing Digital Publications Special Interest Group. Embedded Indexing Resources In the section Compatibility Observations, the Hyperlinks Report shows how browsers handle hyperlink sub addresses within PDFs on the Internet. Sub addresses within PDFs enable links to be made to content within the document. This supports users wishing to bookmark specific content, and indexes to large collections such as journals and society newsletters. Firefox comes out well, it can take users to page numbers in PDFs for many platforms. (Example HyperlinkAddress#page=100) However, it doesn't find range name sub addresses. (Example HyperlinkAddress#RangeName) The request is for the addition of a range name capability to all versions of Firefox. Below is an extract from the Hyperlink Report Hyperlinks Containing Range Name Sub Addresses When a hyperlink containing a range name sub address is opened, the user should be taken to the correct range. Ranges and their names will be defined during document creation, which includes indexing. A selected range should be made easily visible. Where a selected range is small, it should be artificially extended to make it visible. Users should be able to read range names and to determine their start and end locations.

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

Hello,

I recently tried to renew a subscription to continue getting alerts for the ISS flyover times. I entered the info to renew, and was told a code was emailed to my address. After 8 attempts over 2 days to receive the code (which was never sent or in my spam folder), I used Chrome to fill out the form, and immediately received the code.

To log on here to ask this question I used Firefox (and I have Thunderbird for my email) and repeated tries got me no verification code. Switched to Chrome and instantly got the verification email.

Just trying to figure out what is preventing me from receiving authentication codes after typing in legit requests with Firefox.

I am using Win7 (x64) with the latest updates of Firefox and Thunderbird. Any help would be appreciated. Thanks!

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox version 113.0.2. I have googled the problem and had help from Apple support so I have already; - checked settings in my Mac - checked settings in Google Meet - deleted cash memory in Firefox - rebooting my computor - run Google Meet in Safari and screen sharing works

I don't dare to reinstall Firefox because then I will lose lots of data. What have I not done that this community could help me understand.

Thanks in advance.

Best, Fredrik

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

I cannot connect to Facebook using Firefox, but can connect fine using other browsers like Chrome. It used to connect automatically but now requires a password and although I enter the correct password Facebook does not accept it. When I try to change the password Facebook does not seem to receive or allow any changes. I assume it is a Firefox browser problem since I can connect using other browsers on both my desktop and cell phone.