Firefox Community Forum

Hi Team, There is no sound when I try to play music or videos in the Mozilla Firefox browser. It works on other browsers though. Could you please help?

Thanks in advance.

New version has no refresh window button and no new tab button.

Can you show me how to add a refresh page button? Also, there used to be a tab in the tab bar to make a new tab. How do I get that back? Is this functionality no changing to a plug in? What the heck....

I recently bought a new computer and synced my Firefox profile. Bookmarks and other items have synced, but only two of my add-ons (extensions) are syncing from the old computer. I'd love to be able to sync them all especially because one of the add-ons is no longer available and I use it frequently. Is there a different way to bring the extensions form the old computer to the new one?

Thank you for your help.

This has been going on for about a week now. I use the google chat/messenger portion thats built into the Gmail website.

I can paste pics, drag and drop, etc, it all seems fine. I can see the thumbnail versions in the chat. People can send me as well. The problem is once I click any, it normally puts a small darkening filter over the back ground and then does a fullscreen view of the image. in this case it just loads forever.

If I right click and try to open in a new tab I get an odd Error 403 message, Your client does not have permission to get URL /chat_attachment/ and then a long string of characters.

Ive tried the usual, updated, rebooted, etc. Even in FFox safe mode to rule out extensions. Still not working.

FFox 131.0, Windows 11 23H2.

Any time I try to sign into a Microsoft website with my Microsoft account, it defaults to my school account rather than my personal one. Sometimes I click "sign in" and it brings me to the page for choosing an account to sign into, the only option is my school account, leaving me to choose "sign in with another account" and put my email in manually. Sometimes when I click "sign in" it just automatically logs me into my school account and I have to go back to the sign in button to change. Sometimes it seems to just sign me into my school account automatically.

I made a post on the Microsoft Forum about the topic and was told it was most likely a browser issue. I've looked through my saved passwords but didn't find any clues to the issue, perhaps it's related to cookies? But I haven't much confidence clearing them would solve things as this issue has persisted over full OS reinstallations.

The only place I've actually entered the login information for my school account was signing into Outlook, while my personal account I only logged into manually on... some other Microsoft platform, perhaps the account management page. The password for my personal account is remembered, but the data entry forms never autofill; after I type in the email manually it just instantly signs me in.

Thanks.

Version 131 caused me all sorts of playback issues in Visla AI video rendering program 130 was OK!! works fine in Chrome and Brave with no issues, Definitely a Firefox issue with video playback Playing already render videos have no issue only when playback on this particular Visla Site. You tube and other videos play OK

I have tried to regaing access to my main account for days now and I can not get past the "Enter authentication code to continue to ⁨Firefox Sync⁩"

"Open your authentication app and enter the authentication code it provides." "Enter 6-digit code"

So where is the authentication app"

I want back into my account!!!!!!

I've tried to Uninstall Firefox Multiple times - I have Clear out the Registry and located every possible file andfolder on my system but it appears Firefox has some anchor files and or lines in the registry that I am unable to remove and all that happens when I attempt to create a new account or use my primary account or some old accounts using old email addresses is it is looking for a 6 Digit Code from an Authenticator App I don;t seem to have or know how to get to - I want this resolved and not told to do pointless instructions from Mozilla support that lead, EVERYTIME to the same issue I am trying to resolve.

I have tried to log into my google accounts on the browser, but everytime I press the sign in button on the google homepage, it takes me to google's "clear cache" website. However, signing in works normally on a private window. I have tried clearing my cache multiple times and it keeps taking me back to the cache page.

FF Settings menu, select, Startup, (Open previous Windows /tabs) is greyed out an not selectable. I adopted FireFox because I like the way that it operated. I could open FireFox and previous tabs and windows would open automatically. When I opened a new tab, FF would jump there automatically. If I wanted to check spelling, I could type in the search window and see correct options. ALL THAT IS GONE! Why should I keep using FF when it has lost functions that I depended upon?

I have my settings set to block audio and video from auto playing (I have limited data) and amazon.com still auto plays advertising and 'influencer' videos, why?

Yikes ... this is EXTREMELY annoying. I always want to be asked where to download files. I have tried all the recommended fixes including going into "about:config" and changing the setting recommended in other threads ... no joy! I am using version 131.0 (64 bit) W10! I have tried refreshing ... no joy!

All of a sudden Firefox is not allowing me to access some of my accounts. Specifically, my Novant MyChart account to access all of my doctors. If this continues, I will be forced to quit and or delete Firefox. This new security is too tight.

Hello!

Recently there was an update today, Oct 3rd, where after it was completed, I have been unable to open any extra tabs. Everything has to be in a new window. They keyboard shortcuts do not work and I am running out of ideas.

It will crash out randomly and say that there is an issue when submitting the crash report. Closing the window[s] and then trying to reopen Firefox results in a message saying that it's already running, and the old process needs to be closed to open a new window.

If anyone has any advice, I would greatly appreciate it!

Thank you.

I received an email when I opened Firefox today telling me that Firefox has increased security with an update that prevents third parties from accessing cookies from any site. Did you send this or was this a scam since I signed on to receive your newsletter before I left the site. thanks.

I updated nearly all of my passwords on my desktop to firefox-generated passwords. Then I was on Firefox on android, and I needed to login to something, but it was filling in the old password. I pressed "sync" in the app, but that didn't update the password. Then I discovered that for reasons I don't understand, all the new passwords in firefox on my desktop had been overwritten by the old passwords from my phone. How do I recover my passwords? I'm locked out of everything.