Not getting 6 digit code after sign in

Hi, I am not getting 6 digit code on my office email after login. I tried and waited 2-3 hour but did not get any code or link, I have added Mozilla account to my contact… (read more)

Hi, I am not getting 6 digit code on my office email after login. I tried and waited 2-3 hour but did not get any code or link, I have added Mozilla account to my contacts also but still did not get.

Asked by ajay.sharma 2 hours ago

Last reply by Vanessa0504 17 minutes ago

  • Solved

Annoying Outlines and square elements

I've been trying to figure out why my browser looks weird in several locations. You can see in the screenshots that elements I know should be round are square and dark ou… (read more)

I've been trying to figure out why my browser looks weird in several locations. You can see in the screenshots that elements I know should be round are square and dark outlines are appearing in both browser and app elements (all shown by pointers). I've tried searching the settings for accessibility features that might be making things stand out but I could not find anything like that. Any ideas?

(And yes I know I misspelled "quiz" in that subject line. You have a good eye.)

Asked by david.s.mattes 7 hours ago

Answered by FredMcD 3 hours ago

Get credencials from another firefox files as I am not able to export credencials from the other one.

Hi I upgrated my ssd disk of my laptop. The old one ssd is not ble to reboot the windows 10 SO, so I'm not able to export credencials from in order to import into this … (read more)

Hi I upgrated my ssd disk of my laptop. The old one ssd is not ble to reboot the windows 10 SO, so I'm not able to export credencials from in order to import into this new one. How can I import that credencials information to this new one? I have already created some credentials to some sites as needed to download software to work. Thanks in advance for your help Jorge Pimentel

Asked by jpimentas 53 minutes ago

  • Solved

too long right click menu is driving me crazy and costing me time

There are only a few things that I need on right click. Open in New Tab, save image as, copy link, copy link location. Only rarely do I use the developer functions, so … (read more)

There are only a few things that I need on right click. Open in New Tab, save image as, copy link, copy link location. Only rarely do I use the developer functions, so that over time I am accustomed to accessing the Developer Tools from the Tools tab on the main menu. The fact that many of these tools that I do not use are now on the right-click menu are causing me to make errors. I subscribe to an online newspaper that is the first item I read in the day. I go through the front page of the newspaper, I right click on articles I want to read in a new tab. I am so used to doing this efficiently from older versions of Firefox in which the right-click menu always opened where I right-clicked and therefore at the "open link in new tab" selection. Now, what happen is that I react by instinct and find myself clicking the middle of the menu and not the top. This results in errors that waste my time and cost me time and frustration.

Having read a few other problems that other people have had with updates of Firefox, I have to add my voice here. I realize that there are legitimate reasons to change some things - but these things are technical and deal with internet security - not style. It seems to me that constantly moving things around (like menu bars and the like) interrupts a user's accustomed work flows and therefore not a benefit.

It seems to me that there are two possible solutions: One is to make every aspect of user preferences editable by the user. For me, that means the main menu bar is on the top, followed by the tabs, and the right-click or context menus are editable by the user. The other solution is to create two Firefox browsers - one for the traditionalist (I'm 82) and a new browser called "Firefox Superuser".

For now, I'd just appreciate it if someone could tell me how I can get the stuff I don't use off the right-click menu.

I apologize for my grumpiness, I realize you're all volunteers. But, first thing in the morning, having to try to remember that the right click menu might not be opening with "open link in new tab" right next to my cursor is more than I can manage. I automatically click and at least 80% of the time, I'm clicking the wrong thing.

Asked by bdjim 22 hours ago

Answered by jscher2000 10 hours ago

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 1 hour ago

Top SItes Custom Image

Using FF 88. I'm trying to use a Custom Image with the Top Sites icons, but I can't get any to load? What URL is FF asking for? I tried using the full path name for imag… (read more)

Using FF 88. I'm trying to use a Custom Image with the Top Sites icons, but I can't get any to load? What URL is FF asking for? I tried using the full path name for images I have on my Mac, but nothing happens.

Are there clear instructions that someone can point me to? Thank you.

Asked by MichaelJonas 1 hour ago

Avast Internet module and Firefox for mac 88.0.1

Subject: Avast Internet module and Firefox for mac 88.0.1 Dear Mozilla volunteer, I need your help. I have just purchased AVAST Ultimate and I am having problems with my … (read more)

Subject: Avast Internet module and Firefox for mac 88.0.1

Dear Mozilla volunteer,

I need your help. I have just purchased AVAST Ultimate and I am having problems with my beloved Firefox browser. The message I receive is:

"Secure Connection Failed

An error occurred during a connection to www.facebook.com. Peer’s certificate has an invalid signature.

Error code: SEC_ERROR_BAD_SIGNATURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This happens with any site, even with the Mozzila site. I am now using Safari, but I am a firefox person so, please, help me.

Thank you in advance.

Ana Baptista

Asked by analice1pt 1 hour ago

Reinstalled Thunderbird doesn't open

1) Reinstalled Thunderbird doesn't open. (Had a lot of professional help yesterday with settings and other things of which I didn't understood anything.) I'm 75 and do ne… (read more)

1) Reinstalled Thunderbird doesn't open. (Had a lot of professional help yesterday with settings and other things of which I didn't understood anything.) I'm 75 and do need my e-mail a.s.a.p. 2) Change Firefox language from English to Swedish. I've tried myself in the lower right corner but it always sets back to English.

Regards Johnny M. jmansson97@gmail.com

Asked by njm 1 hour ago

" screenshot "

Hello. And why did you delete such a necessary tool as a screenshot from the address bar? Please return it to always be the default. You are moving along the path of deve… (read more)

Hello. And why did you delete such a necessary tool as a screenshot from the address bar? Please return it to always be the default. You are moving along the path of development, so why spoil the browser.

Asked by sidr03 3 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 hour ago

Privacy

Authorization for studies is unchecked on my account. When I notice that I participated in 2 remote-studies without me knowing anything about it, nor when it was done, n… (read more)

Authorization for studies is unchecked on my account. When I notice that I participated in 2 remote-studies without me knowing anything about it, nor when it was done, nor why :

T =TopSites Launch Phase 3 - US v2•Terminée TopSites + Redirect Launch T=TopSites Launch Phase 3 - GB•Terminée TopSites Redirect Launch

 Why is Firefox doing  remote-studies from 2 continents on my account without my consent? nor telling me anything about it? 

It is true that I've been redirected using Firefox for quite a while with no idea why (not a good grade as far as privacy is concerned...).

Asked by O 2 hours ago

  • Locked

Crash Firefox

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1336473. Please follow up there, thanks.] Hi, can you help me? I have these crash codes in my Firef… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1336473. Please follow up there, thanks.]


Hi, can you help me? I have these crash codes in my Firefox:

bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410

Thanks in advance.

Asked by Mennadiego 6 hours ago

I can no longer access a specific website only from the Firefox desktop

Hi, Since 2-3 days, I can no longer access a specific website (before all was fine, and I still have access to others website without issue). It's only from Firefox deskt… (read more)

Hi, Since 2-3 days, I can no longer access a specific website (before all was fine, and I still have access to others website without issue). It's only from Firefox desktop, from Firefox android it works, from Edge or Chrome too (on same computer). Same issue on my laptop (with previous firefox version and latest). It's a "loading error", maybe "time out" ("Le délai d’attente est dépassé" in french).

I tried to do the things suggested in help, as: _delete cookies and cache _check proxy config (not used) _enable "network.dns.disableIPv6" and "network.dns.disablePrefetch" _disable extensions (also tried debug mod)

Also tried the 'ipconfig /flushdns', before seeing that same issue on the laptop. I use Avast, but I don't think it's because of him.

Any idea please?

Asked by Zuld51 4 hours ago

Last reply by Zuld51 3 hours ago

Payment Currency

I have changed my payment currency to pounds sterling as I am in the UK but your browser does NOT changed it from US dollars.I have repeatedly tried ALL the different sug… (read more)

I have changed my payment currency to pounds sterling as I am in the UK but your browser does NOT changed it from US dollars.I have repeatedly tried ALL the different suggestions but still have NO success.Why are you making this SO DIFFICULT???????

Asked by swhite281 3 hours ago

I can't play videos directly from OneDrive

As i said in the title I can't play videos directly from OneDrive so i'm forced to use a chromium based browser only for that , i tried to make it work even in private mo… (read more)

As i said in the title I can't play videos directly from OneDrive so i'm forced to use a chromium based browser only for that , i tried to make it work even in private mode and a fresh firefox installation without any results

Asked by Mr Robot 3 hours ago

Part of page is blank/broken

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictur… (read more)

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictures, but size is too big and I cannot for the life of me make the screen shots smaller without losing the useful info.

Asked by ravendragonwing 10 hours ago

Last reply by FredMcD 3 hours ago

Firefox will not load any websites/pages

I am running Firefox 88.0.1 on Windows 10 and I can not get any websites/pages to load. When I click on the Firefox icon it opens the main Firefox screen but goes no fart… (read more)

I am running Firefox 88.0.1 on Windows 10 and I can not get any websites/pages to load. When I click on the Firefox icon it opens the main Firefox screen but goes no farther. I can still access the menus but nothing will load. Also on the man screen on the 3 bar menu is a icon the says "Account Disconnected". I am using Microsoft Edge to write this but I hate it! I did a Windows update shortly before this problem popped up. Should I try to uninstall that update?? Any and all help or ideas will be greatly appreciated.

Asked by Jayhawk714 10 hours ago

Last reply by FredMcD 3 hours ago

firefox randomly restarts a few times a day. no error no. no crash report. and not able to restore tabs.

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to … (read more)

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours..

Asked by ton_wittenberg 9 hours ago

Last reply by FredMcD 3 hours ago

Firefox blocks my staging website which requires authentication

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed. Firefox is … (read more)

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed.

Firefox is blocking access with the authorisation window coming up empty again and again and again when I enter the credentials.

So - I have to use a different browser just to access this one site.

I have cleared the cookies and cache, removed the site from the browsing history - Firefox is still blocking the access.

how can I unblock it?

I use Windows 64 bits on my PC.

Asked by magicpowers888 7 hours ago

Last reply by FredMcD 3 hours ago