Informed that my Mozilla was updated, I was asked to sign up for Firefox. Is there a chat with support so I can locate what it is that is involved?
When I opened up Mozilla this am, the screen went to notice that I was updated, and would I like to sign up for Firefox. I scanned the offerings, and assumed all the info… (read more)
When I opened up Mozilla this am, the screen went to notice that I was updated, and would I like to sign up for Firefox. I scanned the offerings, and assumed all the info would be there when I hit next. It went to signup right away, I confirmed my email, but what is available to me seems scattered in different place; in fact, I'm confused with being Mozilla signed up, and now Firefox. I was hoping you had a chat support so I could be directed to easier understanding.
Firefox
keep getting signed in from unknown device warnings blocks
2 weeks ago started getting 'signed in from unknown device' warnings and having to go through steps to say it was me NOW about 20 a day....I have changed my password doze… (read more)
2 weeks ago started getting 'signed in from unknown device' warnings and having to go through steps to say it was me NOW about 20 a day....I have changed my password dozens of times but it just keeps doing it and I must sign in at every site I go to when before I did not?
Duplicated: https://support.mozilla.org/questions/1274285
Why is 64-bit Firefox running from Program Files (x86)?
I've just found out that a 64-bit version of Firefox has been available for a couple of years now! Why hasn't my version of Firefox hasn't been automatically upgraded to … (read more)
I've just found out that a 64-bit version of Firefox has been available for a couple of years now! Why hasn't my version of Firefox hasn't been automatically upgraded to the 64 bit version?
I decided to try manually installing the 64-bit version, so I went to the download page (https://www.mozilla.org/en-US/firefox/all/?q=English%20(US)#product-desktop-release) and specifically downloaded the 64-bit version. But to my surprise, this program wanted to install to Program Files (x86)!
To my further surprise, I checked in the Task Manager, and the version I'm already running has no asterisk next to it, suggesting that it's 64-bit. Yet it's installed in Program Files (x86)!?
According to this Mozilla support page: https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windows, the 64-bit version of the program is supposed to be installed in Program Files.
This is so confusing. Can anyone help?
Bookmarks missing, unable to restore or add new ones
With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one. In the pr… (read more)
With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one.
In the profiles, I created a new profile based on my current profile and launched it in a new window. All the bookmarks are there and work. I make it the default profile and restart. The browser comes up as before with no bookmarks, cannot restore, cannot add them, etc.. I go to profiles, yes, it is using the alternate. I set the original back to default and restart. Same thing no bookmarks, the alternate if started in a new browser does have the bookmarks... see the circle of despair I am in.
I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win7:fx71 It did not work (see above). Also, I am getting this error banner on my screen after every restart:
When will support end for Windows 7 ?
I do know Microsoft extended support ends on Jan. 14, 2020. I'd like to know if anyone knows if there has been a date set for Windows 7 support to end.
Commenting login and share buttons disabled
On all platforms running Disqus the three share controls and Disqus login control have all gone dead. Clicking has zero effect. Have already tried disabling all addons … (read more)
On all platforms running Disqus the three share controls and Disqus login control have all gone dead. Clicking has zero effect. Have already tried disabling all addons -- no effect.
How do I get tabs back on bottom with new ver 71 release?
New release v71 moved my tabs back to top. How do I get them back to bottom?
Can,t added phone no.
To synt wirh window and android with ph no .
I no longer get a folder choice when I "Bookmark This Page", how to fix?
When clicking Bookmarks, BookMark This Page, I used to get a drop down box to let me choose the folder. Now it puts the new bookmark in Other Bookmarks and gives no choic… (read more)
When clicking Bookmarks, BookMark This Page, I used to get a drop down box to let me choose the folder. Now it puts the new bookmark in Other Bookmarks and gives no choice. I am afraid I changed a setting somehow. I cannot omagine Firefox woyud take this away. I am on 7-.0.1 for 64 bit.
Persistent scroll problem on one site following a post-crash session restore
I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash. Recently, following a power cut, such a sessi… (read more)
I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash.
Recently, following a power cut, such a session restore occurred, correctly restoring all the pages I had open at the time (not many), and the scroll position within the page.
Since this happened, any page I open on one particular site (https://www.theguardian.com) now always scrolls to the end of the page, and I have to manually scroll back up to the top. Once loaded, you can scroll the page normally, but F5 refresh will reload the page and scroll to the end again. This effect is persistent across restarts, and I've not found a way to get rid of it.
I've tried simulating another crash with that site open, scrolled to the top, and I've tried enabling saving the session on exit and restoring on startup - none of this has changed anything. In both cases it restored the session and scrolled to the end.
Any suggestions as to where this effect might be coming from?
Iolo System Mechanic erases all my saved passwords from Firefox, how do you fix this?
With every update of System Mechanic or anytime I wish do get rid of junk files, all my saved passwords from Firefox are permanently erased. What is the fix, thanks … (read more)
With every update of System Mechanic or anytime I wish do get rid of junk files, all my saved passwords from Firefox are permanently erased. What is the fix, thanks
Can't add bookmarks to bookmark toolbar
I have uninstalled FF ver. 62 - it was working, but I can't deal with Quantum's memory use. Tried installing ver. 35, 46, and 49 64-bit (uninstalled each one before insta… (read more)
I have uninstalled FF ver. 62 - it was working, but I can't deal with Quantum's memory use. Tried installing ver. 35, 46, and 49 64-bit (uninstalled each one before installing the next), but none will allow me to add a bookmark to the toolbar. When I try to drag a site to the bookmark toolbar, a tiny triangle appears at the left edge of the toolbar and nothing happens. Also, when I choose "add bookmark" from the menu bar it displays the add bookmark dialog, I click Done but the bookmark doesn't show up under bookmarks, and the "Recently Bookmarked" item is grayed out.
I can't connect whatsap
I can't connect my whatsapp on "New Window" but I can open it on "New Private Window"
Video file automatic play dont work, why?
This video runs fine in IE11, and earlier it worked also in Firefox. But now not. See: (http://uudet.titako.fi/data/documents/c6d_esitys_2016.mp4) Why ? What I should cha… (read more)
This video runs fine in IE11, and earlier it worked also in Firefox. But now not. See: (http://uudet.titako.fi/data/documents/c6d_esitys_2016.mp4) Why ? What I should change? BG JTS
How do I prevent Firefox from automatically expanding to full screen when window touches edge of screen?
I often need to reposition windows so I can see enough of several to click between them. When I move a window so it touches the edge of the screen, it switches to full sc… (read more)
I often need to reposition windows so I can see enough of several to click between them. When I move a window so it touches the edge of the screen, it switches to full screen. How do I turn this function off so that it will not become full screen unless I explicitly choose that option from the fullscreen/restore button or a menu option inside Firefox.
Don't know where to ask this, firefox account deleted?
Why can't I log into my old firefox account from 2013? My account was considered a "Theme Artist" and I only ever uploaded one theme. But it says the email doesn't exist … (read more)
Why can't I log into my old firefox account from 2013? My account was considered a "Theme Artist" and I only ever uploaded one theme. But it says the email doesn't exist when I try to recover the password through the email. Yes it is 100% the correct email, I've only EVER had two emails, I'm certain it was this one and I even have old emails from mozilla themselves talking about my account. As you can see in the screenshot though it says it's from "nobody@mozilla", but it definitely wasn't a phishing email so a lot internally has probably changed within mozilla since 2015. But, how do I talk to an actual developer to recover my account as obviously you guys wouldn't be able to help with this. I know it was a long time ago and a lot has probably changed internally with mozilla but I would like access to my account back.
Oh, and yes my artwork Theme is still uploaded to the addons website: https://addons.mozilla.org/en-US/firefox/user/7768082/
Hope someone can help.
How to move Layout Pane in Inspector below HTML Pane?
I'm using Inspector in the right side of window, and I can't find any way to move Layout Pane (on the right now) below main HTML Pane (currently right). This is extremely… (read more)
I'm using Inspector in the right side of window, and I can't find any way to move Layout Pane (on the right now) below main HTML Pane (currently right). This is extremely annoying and frustrating.
My passwords have dissapeared. I have done nothing. I saw them a few days ago. Firefox updated just before I last saw them
I went to get a password in the usual spot on my laptop and the list is empty.
How can I get a two-line bookmark toolbar?
There are many sites I visit regularly and would like a 2 line bookmark toolbar, (entirely separate from regular bookmarks that are stored in a different area and in thei… (read more)
There are many sites I visit regularly and would like a 2 line bookmark toolbar, (entirely separate from regular bookmarks that are stored in a different area and in their own folders). The bookmark toolbar is very convenient, but would be far better if it could be increased to 2 or even 3 rows, to avoid the hassle of clicking through folders to find my most commonly visited sites. Using Firefox 70.0.1 on Windows 7 desktop computer, 64 bit. Thanks to anyone who can solve this!
Latest couple of versions of 69 & 70, I can not organize or delete bookmarks. Something has changed just recently. I have tried all of the suggestions.
drag & drop is broke, can't delete bookmarks, currently @ 70.0.1 64 bit W7 pro