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Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 23 hours ago

Last reply by elliotlandes 2 hours ago

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (read more)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 1 week ago

Last reply by HnLA 17 hours ago

  • Solved

My master password isnt being accepted

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched u… (read more)

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up & it looked to be completing a patch (KB4598242) so let it finish successfully and logged in. It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox & mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off & gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas? Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please

Asked by oldchap47 2 days ago

Answered by oldchap47 1 day ago

firefox import from another computer

Dear all, How can I import setting from one computer to lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I import … (read more)

Dear all, How can I import setting from one computer to lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I import to another computer quickly? Thanks a lot.

Asked by 耀彰 1 day ago

Find a folder that the bookmark is in.

I search for a folder, usually by topic. Perhaps I'm looking for Buicks and find several bookmarks. Now I want to find the folder that it's in to perhaps find more cars. … (read more)

I search for a folder, usually by topic. Perhaps I'm looking for Buicks and find several bookmarks. Now I want to find the folder that it's in to perhaps find more cars. The folder might be CARS, AUTO, VEHICLES or whatever.

How do I search for the FOLDER?

Looking for this solution, I find several answers, none work. The start at the end does not show the folder. There is no way I know of to search for a folder. Help?

Larryo Mac OS

Asked by fl4321 1 week ago

Last reply by cor-el 1 day ago

Web Page Loads Improperly

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsi… (read more)

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Asked by lisotta1948 1 week ago

Last reply by cor-el 1 day ago

Javascript Redirection Not Working

Hello, I have a web page that prints a document, and then redirects back to the main page. This website has always worked in every browser, and now in Firefox 84.0.2 it n… (read more)

Hello,

I have a web page that prints a document, and then redirects back to the main page. This website has always worked in every browser, and now in Firefox 84.0.2 it no longer redirects.

What changed in Firefox, and how do I get it redirecting again?

Here is a snippet of the code in question:

<script type='text/javascript'>

    var interval = setInterval(function() {
         if(document.readyState === 'complete') {
              clearInterval(interval);
              window.print();
         }
    }, 100);
    
    window.onbeforeprint = function() {
         window.location = 'https://www.mozilla.org';
    }

</script>

Asked by Fred 1 week ago

Last reply by Fred 1 day ago

Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 3 weeks ago

Last reply by FredMcD 4 days ago

Windows and Tabs No Longer Saved and Restored, Even With All Add-ons Disabled, Unless I Restart in Safe Mode

After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode. - I have Restore previous session checked in Preferences. -… (read more)

After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode.

- I have Restore previous session checked in Preferences.

- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored.

- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.

- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored.

- Again, only when I restart in Safe Mode is the previous session saved and restored.

What is the solution?

Asked by zillamobster 5 days ago

Last reply by zillamobster 4 days ago

cross tab bar flashing line and flashing of all open tabs

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS … (read more)

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down. She did nothing after that. When I saw that I pressed the red window page kill button, upper left. Got the rotating rainbow ball. . . computer working overtime. Next, Command-W to kill the webpage, nada. Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing. So, I upgraded Firefox, leaving the OLD version intact. Upgrade I NOW notice is the 64 bit version.

Is there a fix out there? or, is this thing "infected" with the CCP virus or something? Fix for it?

I will shut down and re-open the old version and see if it still happens and post an update here.

Asked by schreib 4 days ago

Last reply by FredMcD 4 days ago

tab crashes on same website everytime I try to go to it

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it. https://basketball.fantasysports.yahoo.com/ I get the "Gah. Your … (read more)

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it.

https://basketball.fantasysports.yahoo.com/

I get the "Gah. Your tab just crashed." every time. Even why I try to reload it.

Asked by kevinmbenton 6 days ago

Last reply by FredMcD 5 days ago

ERROR DOMException: The quota has been exceeded

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: Th… (read more)

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: The quota has been exceeded` in Console. Reloading Page even with COMMAND+R didn't work. We deleted the cashed files under settings, as displayed in https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-04-29-04-08-27-fabea4.png (with both checkboxes). It only worked when we deleted the file webappstorage.sqlite in profile folder. Is that a bug?

Thanks in advance.

the-sourcerer

Asked by the-sourcerer 6 days ago

Last reply by TyDraniu 5 days ago

I am considered a robot!

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide): 取得 出来 ま せ ん で し た。 お 手 数 お か け い た … (read more)

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Asked by yuri.sokolov.89 1 month ago

Last reply by FredMcD 5 days ago

Firefox - Shrotcuts in company webapplication are not working

Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -> Firefox ESR 69; we can … (read more)

Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -> Firefox ESR 69; we can no longer access our shortcut keys for ex. Ctrl + Shift + F was used for popup window for help-page -> JS Event

ui.key.contentAccess is set to 4 -> pref("ui.key.contentAccess", 4);


any advice for the new FF version?

Best regards Adam

Asked by adamowskiem 6 days ago

Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (read more)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 1 week ago

Last reply by FredMcD 6 days ago

Forefox launches but only displays a blank page, can't load any pages or even settings/about:config

Hi all, I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navi… (read more)

Hi all,


I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navigating to about:config, it just sits on the blank page and doesn't react.

I've tried to reinstall the current version, the latest stable and the latest ESR with no change. I made sure to delete the following each time: C:\Program Files (x86)\*mozilla* C:\Program Files\*mozilla* C:\ProgramData\Mozilla C:\Users\Me\AppData\*\Mozilla Computer\HKLM\SOFTWARE\*mozilla*

Nobody knows of any recent changes to the workstation I've turned off AV Windows logs don't show anything Starting FF in safe mode does the exact same thing

Additionally I'm not allowed to take any screenshots or anything off it. :(

I highly appreciate any advice anyone has!

Asked by meshuggener 1 month ago

Last reply by meshuggener 1 week ago

Feedback + Suggestions + Few Bugs (Help is requested)

I do not know where to post feedback and the feedback link is down so if someone can get this to the Firefox development team, it would be a great help: 1. Feedback is im… (read more)

I do not know where to post feedback and the feedback link is down so if someone can get this to the Firefox development team, it would be a great help:

1. Feedback is important and to give it a user has to search this website and come here to write it. The help should be in the drop-down menu or menu items where a user can write to development team. This is in Google Chrome. Can be implemented in Firefox. 2. I never understood why title bar and the address bar are separate. They can be merged. The mass horizontal space in title bar is unused forever. Please implement this. 3. The auto-hide/intel-hide of address-bar and title-bar option is not available to the user. Please make it available. This is available for bookmark though and it is working well. 4. If given a chance the user will not want to see the address in the address bar. Most users have utility of copying the address, not much. Can the address be hidden when user do not want to see it? 5. Modern phones have camera not on the top-left edge nowadays, but in top-center. Similarly the tab should open in the center. The minimum development team could do is to provide user with this option that he only can move it to center. Very good improvement this would be. 6. Word-wise feature of Amazon Kindle + Hard-word meaning show on mouse hover features requested. Few extensions available which are not very good in quality and these features should be default. This will save users time to search for new words, will reduce internet traffic. 7. When I save a dark theme in Nightly using customize option. It stays for few seconds and then reverts back to white theme. This could be a bug. Please investigate it. Thanks.

Asked by innocent.stalwart 1 week ago