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Cannot access National Lottery Web Site but other Browsers work

I am asking this as a last attempt before giving uo on Firefox completely. I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is… (read more)

I am asking this as a last attempt before giving uo on Firefox completely.

I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is the page : https://www.national-lottery.co.uk/player/p/home.ftl

I get this error message : "SECURE CONNECTION FAILED. An error occurred during a connection to www.national-lottery.co.uk. PR_CONNECT_RESET_ERROR"

Windows 8.1, running Firefox 75.0, with Avast 20.2.2041 Anti Virus.

This used to work fine, the was saved as a Bookmark. I can open the Web Page fromthe same computer if I use google Chrome Browser, without any other intervention.

After extensively researching various Help Topics on Firefox here's what I've tried :

Turning OFF Avast Anti-Virus protection - makes no differece. Clearing Firefox History, Cache, and Cookies - makes no difference. Refreshing Firefox - makes no difference.

The other thing I have noticed is that the Home Page of the National Lottery Web Site - https://www.national-lottery.co.uk/ WILL load, but only as a page Text with lots of Links.

Any ideas ?

Asked by Alan M 1 year ago

Last reply by Alan M 1 year ago

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I want to reset firefox to where its like me just getting the browser. I don't want anything saved, not favorites, no nothing, I want it empty.

How do I reset Firefox to where it looks like I just got the browser. I don't want any favorites, or bookmarks, or saved anything. I want to see if that helps a problem I… (read more)

How do I reset Firefox to where it looks like I just got the browser. I don't want any favorites, or bookmarks, or saved anything. I want to see if that helps a problem I have. I want to delete Firefox and get it again, like taking a test and then asking for a fresh sheet of paper new. I tried deleting the browser and uninstall it but that didn't work because I still have all my saved stuff, favorites, etc. I don't want that.

Asked by Olympiacalhoun 1 year ago

Answered by Olympiacalhoun 1 year ago

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Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (read more)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 2 years ago

Last reply by kris.sor 1 year ago

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Doxy.me Webcam not showing my video.

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me tro… (read more)

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me troubleshooter and it gets stuck at "loading video stream". Using the same laptop but instead using Microsoft Edge and the video works fine. I have used Firefox for other web conferences using Zoom and that works fine. Any reason why this is happening?

Asked by sparky1957 1 year ago

Last reply by sparky1957 1 year ago

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release 78.0

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004) … (read more)

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004)

Asked by Ultrhub 1 year ago

Last reply by Ultrhub 1 year ago

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  • Archived

can't load website "chessfriends mobile" properly in firefox

hello, i am new here. like the title says, i cannot load the website https://www.chessfriends.com/mobile#2 properly. some things are missing, like challenges from other p… (read more)

hello, i am new here.

like the title says, i cannot load the website https://www.chessfriends.com/mobile#2 properly. some things are missing, like challenges from other players.

other browsers edge/i.e./chrome/opera are working good, only firefox has this issue. windows 10 desktop pc

i appreciate if someone could help, sorry for my bad english. greetings.

Asked by chessplayer2 1 year ago

Answered by chessplayer2 1 year ago

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Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (read more)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 1 year ago

Answered by cor-el 1 year ago

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  • Archived

This page keeps refreshing itself

This page keeps refreshing itself. Clicking the Refresh X stops it: https://www.healthline.com/nutrition/decaf-coffee-good-or-bad . . . since I just updated to 78.0.1 (6… (read more)

This page keeps refreshing itself. Clicking the Refresh X stops it:

https://www.healthline.com/nutrition/decaf-coffee-good-or-bad

. . . since I just updated to 78.0.1 (64-bit) . . . ? It looks like a bug to me.

Asked by sludge7051-x 1 year ago

Answered by sludge7051-x 1 year ago

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Basic HTML 5 website not working since installing 78.01 win7

Since updating Firefox to 78.01 (I haven't updated recently so have skipped a few versions) a basic HTML5 website no longer works, the page based on a Uniflip brouchre do… (read more)

Since updating Firefox to 78.01 (I haven't updated recently so have skipped a few versions) a basic HTML5 website no longer works, the page based on a Uniflip brouchre doesn't load correctly http://www.tmlcnc.com I have tried safe mode, disabling addons, updating addons etc, but no difference at all.

Website works fine in IE 11.09600

Not had this sort of problem before, websites normally work in FireFox but not IE !

Any ideas ?

Asked by sonicneil 1 year ago

Answered by sonicneil 1 year ago

  • Solved
  • Archived

Matterport 3D tours not working - Firefox only

We produce Matterport 3D virtual tours. Up till now, we have been able to embed the tours on our, and client sites, and they play on-page with no issue. We have discovere… (read more)

We produce Matterport 3D virtual tours. Up till now, we have been able to embed the tours on our, and client sites, and they play on-page with no issue.

We have discovered that our spaces, when embedded on a webpage, dont work in Firefox and get a ‘oops, model not available’ error.

They all work if the page is loaded in safari.

We are using this code to embed which has always worked up till now:

<iframe class="embed-responsive-item" src="https://my.matterport.com/show/?m=6By4dFjpWL2&brand=0" width="300" height="150" frameborder="0" allowfullscreen="allowfullscreen"></iframe>

The actual straight URL works in Firefox - just not the embedded ones.

Matterport claim that they wont work if 2 or more are embedded on a page, which seems odd since: - this only just started happening - it doesnt happen in browsers other than firefox - some people (rarely) dont have the issue even in Firefox

Here is an example of a page with the tours embedded, having the issue in Firefox: https://www.unicol.unimelb.edu.au/about-us/gallery/virtual-tours/

Thanks Ben

Asked by Ben Lopez 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

There's a small on top FireFox window that won't disappear

Hello, At work we're using Google Meet for video chats with our colleagues. During the meeting, when I navigate to other windows, there's small a FireFox window that allo… (read more)

Hello, At work we're using Google Meet for video chats with our colleagues. During the meeting, when I navigate to other windows, there's small a FireFox window that allows me to navigate back to the meeting, and is shown on top of all other windows. So far so good. The problem is that meetings end, I close the meeting windows, but this small Windows stay on top, cannot be closed, clicking on it does nothing. I can just move it right and left. How can I get rid of it when there's no meeting? Thanks

Asked by utidhar 1 year ago

Answered by Shashank Shekhar 1 year ago

  • Archived

I cant log into my energy supplier. Just sits there after entering my password and username.

Whenever I try to log into my energy company, and enter my username and password, when I click submit, is just sits there. I will not go any further. Other browsers are … (read more)

Asked by Mike 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Update to FF 74. Now "Whatsapp web" & Google "messages for web" don't work. They won't even load but they both work on latest Chrome. Works on FF 73.0.1.

I have another machine running FF 73.0.1 and everything is fine. FF 74 won't present QR code for either web app. I just get an "about:blank" page. Just started this mo… (read more)

I have another machine running FF 73.0.1 and everything is fine. FF 74 won't present QR code for either web app. I just get an "about:blank" page. Just started this morning after upgrading to 74. I have cleared cookies and cache and restarted. Any ideas?

Asked by WAB 1 year ago

Answered by cor-el 1 year ago

  • Archived

I would like to hear an online radio site denied in FireFox- that other web browsers (Chrome/Edge) allow on the same OS/Computer

Hi Accessing an online radio site when nothing is heard is not the best https://www.radiostationsolutions.com/radioplayer/radionewsprings the following browsers allow us… (read more)

Hi

Accessing an online radio site when nothing is heard is not the best

https://www.radiostationsolutions.com/radioplayer/radionewsprings

the following browsers allow use - noting that FireFox is absent - how can I fix it so this radio station will play?

Google Chrome - Microsoft Edge - Vivaldi - Opera - Brave - Maxthon Cloud - Epic

Asked by Geof 1 year ago

Last reply by McCoy 1 year ago

  • Archived

When I try to login to my Bank of America account the password box is permanently grayed out so I am unable to login. Thank god for Safari.

May 4, 2020. I am using the current Firefox on a new MacBookPro laptop with the current MacOS. I tried to login to my Bank of America account and the password box is pe… (read more)

May 4, 2020. I am using the current Firefox on a new MacBookPro laptop with the current MacOS. I tried to login to my Bank of America account and the password box is permanently grayed out. So I cannot access my BoA account. Safari works fine.

Asked by cnewsom 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Certain interactive web pages are not working properly for me in Firefox 76.0.1

When I try to edit my Squarespace site in Firefox 76.0.1, the elements do not behave correctly. I've had to use Chrome to manage my site instead. Squarespace was unable t… (read more)

When I try to edit my Squarespace site in Firefox 76.0.1, the elements do not behave correctly. I've had to use Chrome to manage my site instead. Squarespace was unable to help, so I was hoping someone here might be able to help! Firefox is infinitely better than Chrome and I'd much rather use it for my site editing.

The specific issue is that when I add a text block to a page, I am unable to actually add, select, or edit text. The cursor doesn't change to a text cursor, either. I've tried in a private tab to no avail and disable all add-ons.

Can anyone help?

Asked by chrisp 1 year ago

Last reply by chrisp 1 year ago

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  • Archived

Can't download any file from Google Drive: The page isn’t redirecting properly - Clearing cookies / refreshing Firefox / reinstalling does NOT work.

Everything works on other device, but on this clean install of a Windows machine, I can't get to download any file from Google Drive. I've reinstalled Firefox, downgraded… (read more)

Everything works on other device, but on this clean install of a Windows machine, I can't get to download any file from Google Drive. I've reinstalled Firefox, downgraded the version, deleted cookies multiple times, disabled all extensions, went into incognito, nothing works!

The page isn’t redirecting properly

An error occurred during a connection to doc-0g-70-docs.googleusercontent.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

From network tab, FF is constantly doing these two requests:

Request URL:https://doc-0g-70-docs.googleusercontent.com/docs/securesc/xxx Request Method:GET Remote Address:[2a00:1450:400e:808::2001]:443 Status Code: 302 Version:HTTP/2

Request URL:https://docs.google.com/u/0/nonceSigner?nonce=6hl1trmj27fmu&continue=https://doc-0g-70-docs.googleusercontent.com/docs/securesc/xxx Request Method:GET Remote Address:[2a00:1450:400e:809::200e]:443 Status Code: 302 Version:HTTP/2

Help me!

Asked by laurensdc 1 year ago

Answered by laurensdc 1 year ago