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  • Solved

How can version 98.0 be very outdated ??

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me. Kubuntu 20.04.4 LTS Release: 20.04 Codename… (read more)

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me.

Kubuntu 20.04.4 LTS Release: 20.04 Codename: focal Firefox Version 98.0 (64 bit)

Have been informed from the website owner that the IT person has tested this with Explorer, Safari and Chrome, and all work. The IT support person then goes on to state - "....... that the client needs to use a different browser as Firefox is very outdated."

So, I was using the latest version and it is "very outdated"  ???

How can I respond ? Is there a training course for the IT person to deepen their skill level ?

Asked by oygle 2 months ago

Answered by oygle 2 months ago

Video won't play - how to debug ?

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380 I'm sure it is not Firefox as I have also tried Chrome and Oper… (read more)

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

Asked by oygle 1 month ago

Last reply by oygle 1 month ago

  • Archived

Ubuntu 20.04 - Not loading or rendering any pages

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address. I have already rebooted multiple times, purged Firefox … (read more)

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address.

I have already rebooted multiple times, purged Firefox through aptitude, deleted all files related to Firefox (profiles, the complete .mozilla folder in home, everything else) and reinstalled as suggested in various support platforms. I have started Firefox in safe mode as well.

As far as I can tell the problem started after I used "another" Firefox through my universities Citrix service to be able to access their library catalogue. I had to symbolically link all of the files in the Firefox certificate folder to that of the Citrix client for that client to work, although I've since removed those links as well and it did nothing.

I am really pulling my hairs over this as Firefox is heavily integrated in my workflow and I don't want to switch to Chrome but I also don't want to completely reinstall my laptop as that would mean completely setting up my work environment again too.

Asked by koen.m.luyten 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Cut and paste no longer works with Google Translate on linux

This problem has been around since the latest version of the old version, and has carried across into the new version. Ctrl+A, Ctrl+C and Ctrl+V no longer work with Goog… (read more)

This problem has been around since the latest version of the old version, and has carried across into the new version. Ctrl+A, Ctrl+C and Ctrl+V no longer work with Google Translate on linux. I have tested in other browsers and it they all work fine. Firefox on Windows also works fine, this problem seems specific to linux.

When you press any of the Ctrl combinations it simply deselects everything and moves the cursor to the end of the text. Mouse works, but it's not practical if you are cutting and pasting all day long.

Site: https://translate.google.com Firefox version: 89.0.2 (64-bit) OS: Ubuntu 20.04

Google Translation is critical to my work so my current solution is I no longer use Firefox. I hope that someone knows of a quick fix, or if it's a bug it's easy to fix as I'd hate to permanently move away from Firefox for something like this.

Thanks!

Asked by decaffeinated tea 10 months ago

Answered by decaffeinated tea 9 months ago

  • Solved
  • Archived

Where Does Firefox Store Locations of Used Websites?

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site. First, I am running Firefox on Ubuntu, but Ubuntu is not … (read more)

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site.

First, I am running Firefox on Ubuntu, but Ubuntu is not relevant because the same issue occurs in Windows.

Whenever I access a file, for example, one at https://species.wikimedia.org/wiki/Chioneosoma, its color (which is programmable) changes from a light bluish green to a deeper violet. Where is this color-difference stored? I have thousands of WikiSpecies files I have accessed, and they all show the violet "accessed" color if I ever have opened the file to read its contents. The problem is that when Ubuntu has to be reinstalled, I can add references to all my files, but the color-changes seem to be lost. This is a serious issue, because I currently have over 50,000 files referenced (and saved in my directory file:///home/jwill/Documents/WikiSpecies/Animalia_Plantae_8) and am still adding to them!

I think the storage location must be somewhere in one or more of the following files ('_' replaced '/'):

   _home_jwill_.mozilla
   _home_jwill_.cache_mozilla_firefox 
   _home_jwill_.cache_MM_firefox
   _usr_lib_firefox

Can you please tell me where the list of accessed files is stored? Whenever I enter a referenced directory, to access it, the color changes; so, Firefox must be able to store a reference to each new referenced directory name.

Asked by jwill1000000 6 months ago

Answered by jwill1000000 6 months ago

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 1 month ago

Last reply by jonzn4SUSE 1 week ago

  • Archived

Heavy slowness

Hello, Since a while now, Firefox is really slox on my computer. Here is what I use : Ubuntu 20.04.02 (an LTS version) Intel i5-8250u & 16Go of RAM Firefox 84.0.2… (read more)

Hello,

Since a while now, Firefox is really slox on my computer. Here is what I use :

  • Ubuntu 20.04.02 (an LTS version)
  • Intel i5-8250u & 16Go of RAM
  • Firefox 84.0.2 (64 bits)

I experience, as mentioned, heavy slowness while loading and switching between pages, but also when I want to select DOM elements like links or buttons. Firefox actually freezes for sometimes, I guess depending on how long it has been opened, but I am really not sure. When switching from one page to another I even get a loading circle, even in private mode. And it does matter if I am on a "heavy/complex" page like Facebook or Youtube, or "simpler/lighter" pages like Wikipedia or some random blog.

What I tried to solve the issue :

  • used Firefox in safe mode
  • cleaned Firefox cache
  • used Firefox integrated repair mode

Yet, even though I got to admit Firefox did not have freezes after a repair operation or cache was cleaned for a few while, slowness always come back. I cannot afford to do that everyday.

Is there a durable solution to this issue ? Thanks, Lou.

Asked by Lou 1 year ago

Last reply by Lou 1 year ago

  • Solved
  • Archived

Firefox 91 menu button not working

Problem appeared in the last few days so I assume it is due to the recent update - 91.0.2 Clicking the Menu button (3 bars), the button goes grey but the application menu… (read more)

Problem appeared in the last few days so I assume it is due to the recent update - 91.0.2

Clicking the Menu button (3 bars), the button goes grey but the application menu does not appear. If I move the mouse around, I see flashes of the menu but that's all. A graphics problem?

I have also found that copying and pasting is inconsistent. Sometimes it works sometimes it doesn't. Sometimes it flashes. No problem in Thunderbird or other applications.

I have tried reinstalling Firefox - no difference I have tried Firefox in Safe Mode - no difference

Linux Ubuntu 21.04 Gigabyte B360M HD3 with integrated graphics

Any advice gratefully received

Asked by habana73 9 months ago

Answered by FredMcD 8 months ago

  • Solved
  • Archived

Audio mp3 only saved as html although extension

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio downloa… (read more)

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox?

Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0.

Asked by blazeditch 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Firefox keeps chrashing (Ubuntu 18.04)

Hey, I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall i… (read more)

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by boemboem 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox hangs Ubuntu 20.04

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but … (read more)

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

Asked by Lumaja 1 year ago

Answered by schnrl 1 year ago

  • Archived

91.0 (64-bit) on Ubuntu 20.02 cannot pin bookmarks

Fresh snap install of Firefox. No addons or anything. Right out of the box. I cannot drag a URL and pin it into a folder - it does not produce that usual line indicatin… (read more)

Fresh snap install of Firefox. No addons or anything. Right out of the box. I cannot drag a URL and pin it into a folder - it does not produce that usual line indicating where the bookmark will be placed. Show your Bookmarks displayed on bookmarks.

Application Basics


Name: Firefox Version: 91.0 Build ID: 20210804193234 Distribution ID: canonical-002 Update Channel: release-cck-ubuntu User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0 OS: Linux 5.11.0-25-generic #27~20.04.1-Ubuntu SMP Tue Jul 13 17:41:23 UTC 2021 Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by safe mode Remote Processes: 6 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 24.2.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features


Remote Processes


Type: Web Content Count: 3 / 8

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: Preallocated Count: 1

Add-ons


Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: Acholi (UG) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ach@firefox.mozilla.org

Name: Afrikaans Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-af@firefox.mozilla.org

Name: Aragonés Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-an@firefox.mozilla.org

Name: Armenian (AM) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hy-AM@firefox.mozilla.org

Name: Asturianu Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ast@firefox.mozilla.org

Name: Azərbaycanca (AZ) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-az@firefox.mozilla.org

Name: Bahasa Indonesia (ID) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-id@firefox.mozilla.org

Name: Bahasa Melayu (ms) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ms@firefox.mozilla.org

Name: Basque Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-eu@firefox.mozilla.org

Name: Béarla (SAM) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ga-IE@firefox.mozilla.org

Name: Bengali (Bangladesh) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-bn@firefox.mozilla.org

Name: Bosanski Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-bs@firefox.mozilla.org

Name: Breton Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-br@firefox.mozilla.org

Name: Català (Valencià) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ca-valencia@firefox.mozilla.org

Name: Català Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ca@firefox.mozilla.org

Name: Chinese Simplified (zh-CN) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-zh-CN@firefox.mozilla.org

Name: Cymraeg Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-cy@firefox.mozilla.org

Name: Czech (CZ) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-cs@firefox.mozilla.org

Name: Dansk (da) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-da@firefox.mozilla.org

Name: Deutsch (DE) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-de@firefox.mozilla.org

Name: Dolnoserbšćina Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-dsb@firefox.mozilla.org

Name: English (CA) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-en-CA@firefox.mozilla.org

Name: English (GB) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-en-GB@firefox.mozilla.org

Name: Español (AR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-AR@firefox.mozilla.org

Name: Español (Chile) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-CL@firefox.mozilla.org

Name: Español (España) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-ES@firefox.mozilla.org

Name: Español (México) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-es-MX@firefox.mozilla.org

Name: Esperanto Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-eo@firefox.mozilla.org

Name: Estonian Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-et@firefox.mozilla.org

Name: Finnish Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fi@firefox.mozilla.org

Name: Français Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fr@firefox.mozilla.org

Name: Frysk (fy) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fy-NL@firefox.mozilla.org

Name: Gàidhlig Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gd@firefox.mozilla.org

Name: Galego (España) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gl@firefox.mozilla.org

Name: Georgian (ქართული) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ka@firefox.mozilla.org

Name: Guarani (Paraguay) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gn@firefox.mozilla.org

Name: Gujarati (IN) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-gu-IN@firefox.mozilla.org

Name: Hebrew (IL) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-he@firefox.mozilla.org

Name: Hindi Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hi-IN@firefox.mozilla.org

Name: Hornjoserbšćina Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hsb@firefox.mozilla.org

Name: Hrvatski (HR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hr@firefox.mozilla.org

Name: Icelandic (IS) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-is@firefox.mozilla.org

Name: Interlingua Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ia@firefox.mozilla.org

Name: IsiXhosa Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-xh@firefox.mozilla.org

Name: Italiano (IT) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-it@firefox.mozilla.org

Name: Japanese Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ja@firefox.mozilla.org

Name: Kaqchikel (Guatemala) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-cak@firefox.mozilla.org

Name: Kazakh (KZ) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-kk@firefox.mozilla.org

Name: Korean (KR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ko@firefox.mozilla.org

Name: Latviešu (LV) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-lv@firefox.mozilla.org

Name: Lietuvių Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-lt@firefox.mozilla.org

Name: Ligure (Zeneize) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-lij@firefox.mozilla.org

Name: Magyar (HU) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-hu@firefox.mozilla.org

Name: Marathi Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-mr@firefox.mozilla.org

Name: Myanmar (Burmese) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-my@firefox.mozilla.org

Name: Nederlands (NL) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-nl@firefox.mozilla.org

Name: Norsk (bokmål) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-nb-NO@firefox.mozilla.org

Name: Norsk (nynorsk) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-nn-NO@firefox.mozilla.org

Name: Occitan Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-oc@firefox.mozilla.org

Name: Polski Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pl@firefox.mozilla.org

Name: Português (Europeu) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pt-PT@firefox.mozilla.org

Name: Português (pt-BR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pt-BR@firefox.mozilla.org

Name: Pulaar Fulfulde Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ff@firefox.mozilla.org

Name: Punjabi (Gurmukhi) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-pa-IN@firefox.mozilla.org

Name: Română (România) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ro@firefox.mozilla.org

Name: Rumantsch Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-rm@firefox.mozilla.org

Name: Russian (RU) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ru@firefox.mozilla.org

Name: Scots Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sco@firefox.mozilla.org

Name: Shqip Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sq@firefox.mozilla.org

Name: Sinhala (si-LK) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-si@firefox.mozilla.org

Name: Ślōnski Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-szl@firefox.mozilla.org

Name: Slovak (SK) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sk@firefox.mozilla.org

Name: Slovenski jezik Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sl@firefox.mozilla.org

Name: Soŋay Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-son@firefox.mozilla.org

Name: Svenska (SE) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sv-SE@firefox.mozilla.org

Name: Tagalog (PH) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-tl@firefox.mozilla.org

Name: Taqbaylit Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-kab@firefox.mozilla.org

Name: Tiếng Việt Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-vi@firefox.mozilla.org

Name: Traditional Chinese (zh-TW) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-zh-TW@firefox.mozilla.org

Name: Triqui (Oaxaca) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-trs@firefox.mozilla.org

Name: Türkçe (TR) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-tr@firefox.mozilla.org

Name: Ukrainian (UA) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-uk@firefox.mozilla.org

Name: Uzbek Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-uz@firefox.mozilla.org

Name: Ελληνικά Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-el@firefox.mozilla.org

Name: Беларуская Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-be@firefox.mozilla.org

Name: Български Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-bg@firefox.mozilla.org

Name: Македонски Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-mk@firefox.mozilla.org

Name: српски (sr) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-sr@firefox.mozilla.org

Name: اردو (پاکستان) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ur@firefox.mozilla.org

Name: العربية Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ar@firefox.mozilla.org

Name: فارسی (ایران) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-fa@firefox.mozilla.org

Name: नेपाली Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ne-NP@firefox.mozilla.org

Name: ஆங்கிலம் (யூஎஸ்) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-ta@firefox.mozilla.org

Name: తెలుగు (IN) Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-te@firefox.mozilla.org

Name: ಕನ್ನಡ Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-kn@firefox.mozilla.org

Name: ไทย Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-th@firefox.mozilla.org

Name: ខ្មែរ Language Pack Type: locale Version: 91.0buildid20210804193234 Enabled: false ID: langpack-km@firefox.mozilla.org

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Window Protocol: wayland Desktop Environment: gnome Target Frame Rate: 60 GPU #1 Active: Yes Description: Mesa DRI Intel(R) UHD Graphics 620 (KBL GT2) Vendor ID: 0x8086 Device ID: 0x5917 Driver Vendor: mesa/i965 Driver Version: 20.0.8.0 RAM: 0 GPU #2 Active: No Vendor ID: 0x10de Device ID: 0x1d10 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CairoUseXRender: 0 CMSOutputProfile: Empty profile data Display0: 1920x1080 DisplayCount: 1 Decision Log HW_COMPOSITING: available by default disabled by user: Disabled by pref blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled WEBRENDER: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: disabled by default: Disabled by default blocklisted by env: Blocklisted by gfxInfo WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT: available by default disabled by user: User disabled via pref unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled OMTP: disabled by default: Disabled by default blocked by runtime: OMTP blocked by safe-mode WEBGPU: disabled by default: Disabled by default unavailable-no-webrender by runtime: WebGPU can't present without WebRender X11_EGL: available by default blocklisted by env: Blocklisted by gfxInfo DMABUF: available by default



Media


Audio Backend: pulse-rust Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 51.37ms (4.73) Output Devices Name: Group Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0 Input Devices Name: Group Monitor of Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0 Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0

Enumerate database

Environment Variables


DISPLAY: :0 GDK_PIXBUF_MODULE_FILE: /home/js/snap/firefox/common/.cache/gdk-pixbuf-loaders.cache GDK_PIXBUF_MODULEDIR: /snap/firefox/574/gnome-platform/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders GDK_BACKEND: wayland MOZ_ASSUME_USER_NS: 1 MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/js/snap/firefox/common/.mozilla/firefox/xqxt20fs.default-1628993400544/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_0: /snap/firefox/574/firefox MOZ_CRASHREPORTER_RESTART_ARG_1: MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/js/snap/firefox/common/.mozilla/firefox/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /home/js/snap/firefox/common/.mozilla/firefox/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /snap/firefox/574/browser/crashreporter-override.ini MOZ_LAUNCHED_CHILD: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER: MOZ_SAFE_MODE_RESTART: MOZ_APP_RESTART: 1

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): true Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false Media: AVIF (image.avif.enabled): false Media: JPEG XL (image.jxl.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: inputmode (dom.forms.inputmode): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false Win32k Lockdown (security.sandbox.content.win32k-disable): false

Remote Experiments


Important Modified Preferences


browser.contentblocking.category: custom browser.privatebrowsing.autostart: true browser.search.region: US browser.search.suggest.enabled: false browser.startup.homepage: https://dnsleaktest.com browser.startup.homepage_override.buildID: 20210804193234 browser.startup.homepage_override.mstone: 91.0 browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.engines: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.topsites: false doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.skipHeuristicsCheck: true dom.forms.autocomplete.formautofill: true dom.push.userAgentID: c1c44d217cfa4338b6de5e04843e5600 extensions.formautofill.creditCards.enabled: false extensions.lastAppVersion: 91.0 idle.lastDailyNotification: 1628994015 layers.acceleration.disabled: true media.gmp-manager.buildID: 20210804193234 media.gmp-manager.lastCheck: 1628993829 media.gmp.storage.version.observed: 1 media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1628994015 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1628994015838 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.remote_settings.crlite_filters.checked: 1628993809 security.remote_settings.intermediates.checked: 1628993809 security.sandbox.content.tempDirSuffix: ecf7d2a9-30fc-4ef9-9929-6872e4e3b2ee services.sync.declinedEngines: services.sync.engine.addresses.available: true storage.vacuum.last.index: 0

Important Locked Preferences


fission.autostart.session: false

Places Database


Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.32 Version in use: 4.32

NSS Expected minimum version: 3.68 Version in use: 3.68

NSSSMIME Expected minimum version: 3.68 Version in use: 3.68

NSSSSL Expected minimum version: 3.68 Version in use: 3.68

NSSUTIL Expected minimum version: 3.68 Version in use: 3.68

Sandbox


Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 4 Effective Content Process Sandbox Level: 4 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Rejected System Calls


Startup Cache


Disk Cache Path: /home/js/snap/firefox/common/.cache/mozilla/firefox/xqxt20fs.default-1628993400544/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


Asked by jeffschips 9 months ago

Last reply by jeffschips 9 months ago

  • Solved

Borders of some controls are white instead of none

I'm on Linux and I have a custom theme that has no borders for inputs & such (picture 1 is an example), however instead of them not appearing on Firefox, they appear … (read more)

I'm on Linux and I have a custom theme that has no borders for inputs & such (picture 1 is an example), however instead of them not appearing on Firefox, they appear white. I'm not gonna change my whole theme just to be able to have a pretty browser in 2022. How can I change these borders (picture 2) while keeping the GTK theme?

Asked by billyboybackdoor 3 months ago

Answered by billyboybackdoor 3 months ago

  • Solved
  • Archived

Tab title causes resizing of tab content

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize t… (read more)

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying. How do I remove 'playing' text from tab FOREVER?

Asked by smalex9 9 months ago

Answered by jonzn4SUSE 8 months ago

  • Solved
  • Archived

Firefox wont open file browser via websites

I'm running Linux Ubuntu 20.4 Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file … (read more)

I'm running Linux Ubuntu 20.4

Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file browser comes up.

As per previous discussions on this issue, I have tried Safe mode, refresh (in fact total new operating system and re-install of firefox) and disabling hardware acceleration, even turning off popup blocker and none of these have made any difference.

Asked by blackwhitehorse22 8 months ago

Answered by blackwhitehorse22 8 months ago

  • Solved

Firefox crash without crash file?

Youtube music on background and java-game playing(mahjong). After few hours, firefox crash after 'fetchmail' command on bash-terminal. This has happened now two times, bo… (read more)

Youtube music on background and java-game playing(mahjong). After few hours, firefox crash after 'fetchmail' command on bash-terminal. This has happened now two times, both times opening another program induced crash. No messages in logs, it would seem like POP3 port access/ssl/something makes firefox just exit.

LSB Version: core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch Distributor ID: Ubuntu Description: Ubuntu 20.04.4 LTS Release: 20.04 Codename: focal

Asked by ossikoo 1 month ago

Answered by jonzn4SUSE 1 month ago

Firefox cannot access my file system

Firefox cannot access my local filesystem. When I open a PDF in the browser and click the Save button, nothing happens. When I click a "Browse..." button to browse the fi… (read more)

Firefox cannot access my local filesystem. When I open a PDF in the browser and click the Save button, nothing happens. When I click a "Browse..." button to browse the filesystem and upload a file to a website, nothing happens.

This issue does not happen in Google Chrome. This issue persists in Troubleshooting Mode.

Please help! I'd be glad to provide more details as requested.

Asked by kim.hw.bryan 3 weeks ago

Last reply by kim.hw.bryan 3 weeks ago

  • Archived

Default search engine keeps changing to Yandex withouth my consent after firefox updated

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex afte… (read more)

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex after each Firefox update without my consent or knowledge.

Asked by baris.malcioglu 1 year ago

Last reply by Standard8 1 year ago

  • Archived

When saving an edited PDF form the text is rendered exceedingly large

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully v… (read more)

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully view and "Open" the PDF within the browser, and even edit the text properly. However, upon saving or printing, the text gets rendered with a massive font size nullifying the ability to edit in browser. I've been trying to find some online resources without success, and can't seem to find others reporting a similar case.

I've disabled all extensions and restarted Firefox, but did not notice any change in behavior. Any tips for debugging? Attached are two pics of the PDF form while editing, and then the rendered PDF after saving.

Asked by dailyherold 1 year ago

Last reply by dailyherold 1 year ago

  • Archived

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (read more)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 8 months ago

Last reply by FredMcD 8 months ago